Chandler Automotive Repair

Feb 04, 2025

My dad took his Honda crv here for years and now I take it. They always answer questions about where to smog, get tires, etc very helpful pointing you in the right direction to get things done for your vehicle that they don’t do in the house. Great company.

Jan 30, 2025

These guys are not only one of the few shops I trust in this county but they have integrity and honor their work and their words. Auto repair always comes with unforeseen problems and difficulties. What sets these guys apart is they are honest about them. You know what is going on with your repair be it good or bad. They are excellent mechanics, some of the best in the area, but even the best can run into problems, unexpected issues and and tougher repairs than expected. They stand apart by working harder, keeping you in the loop and getting the job done correctly. Some things can't be repaired or are not cost effective to the vehicle owner to be repaired. These guys won't just charge you a bunch of money and give your car back like it's been fixed. They will tell you exactly what's going on, charge you fairly for the diagnosis and labor (if they charge you at all) and you can rest assured they have already tried all options to solve the problem. These guys have gone well above and beyond what I expected trying to fix an axle stuck in my wifes lexus. They tried everything one could try without taking the entire front end of the car apart. Fixing this problem would have cost 30-40% of what the car was worth. They tried for 2 days to get the axle out but it was frozen. They let us have the car and tried not to charge us for that labor. We paid it anyway and for the other work they did. I've never left their shop unhappy, with bad workmanship or feeling I've been wronged on anyway. I've also never had to bring a vehicle back for bad parts or repair but I know if I did they would do whatever they could to resolve the issue. Unlike the many other 1 star review auto "hope to" repair shops I've reviewed these guys not only know what they are doing and take pride in that they care about their reputation rather than hide under there corporate nanny. Plus they are pretty cool guys who do things like ride dirt bikes rather than childish little weasels who go home and troll websites while they are playing online games with virtual girlfriends like many other shops around here. They charge a tint bit more than the corporations but in the end you are getting a far, far better deal and it's well worth paying an extra 10-20 for knowing they use quality parts and the job is done correctly. These guys are awesome. I'm an idiot for going anywhere else.

Jan 23, 2025

Great customer service!! Preston and Jaidyn really informed me about my options and gave me an honest opinion on my options for repair on my 94 Chevy Ck l,500 Vortec.

Jan 23, 2025

Very good work, fair prices, and HONEST. The most honest mechanics and garage I've ever visited.

Aug 06, 2024

Good shop, nice people, keep you updated.

Aug 06, 2024

They inspected my brakes and told me they were still good. I didn't need to replace them yet. I like that level of honestly in an auto repair company.

May 06, 2024

Owner diagnosed several issues for free on the1rst visit. When I walked in at closing time to get an appt, owner said " Let's take a look" and fixed one of the problems on the spot. Excellent work. I trust this company.

Apr 06, 2024

Amazing. Everything is always done so quickly, they are so kind, and they are the most affordable in town. Thank you for always fixing my Subaru!

Mar 06, 2024

The name has changed from Chandler Automotive Repair to Car and Truck Repair. The two brothers have worked for Mark Chandler for several years and they are still continuing doing the same great work. You need to bring your vehicle or work truck to them and they are also going to have New Tires and repairs too. They are very friendly, professional and they also fairly priced for the work they do. Sorry I don’t have any videos or pictures because me and my lovely have been going they for more than 10+ years. Enjoy and have fun. Tony S

Feb 06, 2024

Everything i could ask for in a mechanic, honest, thorough, quality workmanship and good communication. What a great team!

Feb 06, 2024

Friendly & professional car experts.

Feb 06, 2024

Great price, good customer service. Preston was a worker there who is very helpful, friendly, and reasonable. Highly recommend.

Feb 06, 2024

Highly recommend. Professionalism, speed, educational. Left my car at their depot at 11:30pm. It was fixed by 10am the next morning! The customer service was also top notch

Feb 06, 2024

I trust going to this auto shop! Great customer service!

Feb 06, 2024

The Best

Feb 06, 2024

These guys are the BEST. I have been coming to Chandler for years. They are in the business of saving you money, not the converse. They are extremely kind, honest, and timely. Plus, they reliably provide high quality service. 10/10 would recommend.

Feb 06, 2023

Chandler Automotive is a great family owned business that offers great and honest service. I have been taking my cars here for the past 20 years. They are friendly, honest, and accommodating. I would highly recommend bringing your car here over ANYWHERE else in town!

Feb 06, 2023

Finding a good and honest mechanic is almost impossible in Santa Cruz County. Mark is the only exception. Providing phenomenal customer service for both my parents and grandparents for more than 30 years, Mark is a hidden gem. 10000/10

Feb 06, 2023

I came here on the recommendation of someone I work with. I have an old girl with 200,000 + miles on her, and they treated her nicely. Super friendly, great service and didn't try to fix things that didn't need fixing. Definitely coming back! Also, this is a small family business which I love supporting ❤️

Feb 06, 2023

I suggest the shop's respndent read my other reviews - I only review places I've been to, & leave full reviews when I have the time/inclination to do so. I had never heard of you, or this shop, until I'd found the shop on Google. I'd seen some good reviews, on Google, for the exact issues I've been having with my car, with references to how fast & friendly this shop was. My sole interaction was when I went to this shop seeking car repairs, & now, of course, this unprofessional response to my leaving 1 star. While I know this shop doesn't actually want my review, but just someone to spew at, I sorely wish someone else had warned me away from this place, so, here's why I left 1 star: We're new to this area (& this coast), & are relying heavily on Google reviews to find the stores & shops we need. My 1 star review was for - *How hard this shop was to find. It's at the very back of a double 'alley' row of businesses, which is packed with everything from cars to dirt bikes to trucks. *the lack of disabled parking (at all, despite the ADA being federal law for over 30 years now) *the outright dismissal of even acknowledging that I was a customer - being ignored, then dismissed & told to go to a different shop *& finally, for the look of sheer disgust on the shop guy's face when he looked up & saw me. Yes, I'm physically disabled. However I've never encountered such a revolting 'you aren't welcome here, disabled person!' attitude from the moment someone's looked at me before. It was not a pleasant experience, one I've never encountered at any garage, or anywhere else, before. It made me wonder how this shop has so many neutral & good reviews. However, seeing this hate-filled, rage induced response to my leaving just a starred rating, I definitely understand why people who have bad experiences here don't leave reviews - they don't need the abuse. Which leaves new people like me completely unaware of the dangers of going here. I would STRONGLY warn other people to avoid this shop, ESPECIALLY if they have any visible disability of any kind.

Feb 06, 2023

Made an appointment for a pre-sale inspection of a used car. Was impressed by the mechanics’ quick inspection of the car and identification and description of issues.

Feb 06, 2023

Mark and his team are super friendly, helpful and timely. They call back promptly, offer options and are always willing to do what they can. It is great to have a solid local auto shop with good people working there!

Feb 06, 2023

This place is rad. I feel like it's hard to find a mechanic you have a lot of confidence in their honesty. I took my car in after running over a deer, to have them check it out. I thought it was going to be an insurance thing. They checked it out and since there ended up being nothing really wrong with it, they didn't charge me. Even fixed this weird thing that was going on with the battery. Took my car in there for an oil change, it was cheaper than big o. Plus they still do a safety and fluid check. Would recommend. Feel like they're very trustworthy. Which is pretty priceless to be honest

Feb 06, 2023

Trustworthy and efficient - I recommend. Didn’t feel subjugated as a woman; chandler was very respectful. Reasonable with my request to test the mass airflow sensor, and charged me accountably! Thanks!

Feb 06, 2023

Very happy with service at Chandler Automotive. Honest, reliable and customer focused family auto shop. Had rear battery cooling fan service and new front brakes. Will no longer be ripped off at Toyota of Santa Cruz (they tried to say my 2016 Prius had leaking gasket and were obviously interested in me trading in car). My car is still running great with no oil leak... hmmmm. Thank you Chandler

Feb 06, 2023

When I got my first car I got my oil change at Chandlers. I went in without making an appointment (I didn’t know I was suppose to) and they were very kind and even squeezed me in so that I could get it done.

Feb 06, 2022

Honest Friendly service. I was lucky enough to come early and they started work on my truck right away. Excellent service. Fixed my issues and started a service plan for my old Toyota. I recommend any and all car service here first.

Feb 06, 2022

Honest people. He spent time and found it to be a computer problem and needed to go to the dealer. Most places charge just to look at it but not here.

Feb 06, 2022

Mark Chandler and team have consistently provided quality service at reasonable rates. I'm a very happy customer who would highly recommend their services.

Feb 06, 2022

Mark is a true professional he is experienced and I have confidence in him he did swap the headlight assembly and it turned out great

Feb 06, 2022

So after a twelve hour nightshift of work, I needed to Trek my son over to a Teen summer camp counseling which he participates in giving his young soul over to other youngsters in the great Santa Cruz community. Got him there safely! Wouldn't you know it car breaks down miraculously (TYJ), right at the UNION 76🟠gas⛽ pump at their gas station Soquel Ave. pumping gas. So I trekked myself on foot over to Chandlers Automotive Repair schedule an instant appointment to clarify & repair. Done same day & I'm straight! Water Pump replaced & Serpentine replaced Cooling 😎 System restored tight & right on time. Thank you Mark Chandler & Staff. Sincerely, M&C Viegas Family

Feb 06, 2022

This guy's are amazing! Honest workers and they love what they do! Highly recommend!

Feb 06, 2022

Was at Commercial Tire. Heard great reviews from several people about Chandler Auto. Will be taking my car there from now on.🙂

Feb 06, 2022

Wish I could give them more than 5 stars! Friendly, communicative, trustworthy, thorough in their work, and fair with pricing.