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Chelsea Auto Diagnostic

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4

3

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4.6
(101 reviews)
Review highlights

"Very reliable and professional management and workers. Will be recommending my friends here."

"Always honest service, quick turnaround, and a fair price."

"Highly recommend to anyone who wants to get the best quality, price, and time."


Overview

Categories

Auto repair shop


Hours

Sunday

Closed

Monday

8:30 AM - 6:00 PM

Tuesday

8:30 AM - 6:00 PM

Wednesday

8:30 AM - 6:00 PM

Thursday

8:30 AM - 6:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

9:00 AM - 3:30 PM


Reviews

Nov 23, 2024

Very reliable and professional management and workers. Will be recommending my friends here.


Nov 07, 2024

Quality work, reasonable prices, terrible communication. Make sure you're clear with them before picking up your car that it is 100% ready to go. First time I showed up, AFTER they called to let me know that my car was ready, I was told that in fact they'd forgotten a service and, "Didn't think I'd get here that quickly." :/ Had to leave my car there and received no offer to compensate me for their mistake, nor did I get a response from Mike when I emailed him to let him know. I then had to follow-up to confirm my car was ready the next business day, which they confirmed, and when I arrived I had to wait an additional 20 mins for them to power wash my car from the bird crap and residue it collected in their lot that weekend. Didn't dry my car so got to drive it back soaking wet. Once again, no apology for the wait or miscommunication.


Oct 07, 2024

I was very impressed with this shop. They were fast, responsive and very professional. Mike, one of the owners, was very easy to deal with and totally straightforward. They fixed the front suspension of my Smart car (struts, coil, etc) and did a great job. Not every shop wants to work on a Smart car since they are so compact and tricky to reach some parts. Thank you Mike!


Oct 07, 2024

These guys were amazing. I broke down in Brooklyn and they had me back on the road within a few hours. I even got to enjoy the deli just across the way. They turned me on to some great Jamaican food. I'd recommend them to anybody. Plus the prices were reasonable.


Sep 07, 2024

Chelsea Auto Diagnostic is a very professional establishment, Mike specifically was in charge of fixing up my Tesla Model Y, he did a great job with the repair after a huge accident I was in. Pricing was great, I’m a very satisfied customer as I wouldn’t think of anyone else to get the job done!


Sep 07, 2024

My 2021 Tesla Y was giving me trouble with the suspension. It has all oem parts but the owner of the shop, Mike, and his team did an outstanding job of repairing it in only two days. Mike emphasized the significance of quality control and returning a spotless finished product. If you're seeking a reliable auto repair shop, this is the one to go to. If anything happens to my vehicle in the future, I'll be returning here and will also be recommending this establishment to my family and friends.


Sep 07, 2024

The crew here is very honest, detailed, and attentive to their clients and cars. Everything was done as promised and explained very well. It's truly an amazing team that gives the best price for their work. Also super-fast with the outstanding results and overall a trustworthy place. Highly recommend to anyone who wants to get the best quality, price, and time.


Sep 07, 2024

This auto shop is the all in one stop! I needed a general car diagnostic check because things were sounding kinda rocky and I couldn't determine it's something i should be concerned about or not. Better safe than sorry, and this place went above and beyond to help educate me a more about my car, as well as being very honest and upfront about what it NEEDS and what i COULD do. They're very honest, communicative, and I really appreciate their patience and positivity throughout my experience. It helps me understand the value of service and its necessary maintenances. They were able to quickly diagnose and service the car, i feel very confident knowing my car is there, offering well rounded services and knowledge on any issues.


Jun 07, 2024

Awful service!


Jun 07, 2024

I have 2019 Dodge Challenger R/T and recently hit a deer, the damage was bad but the owner of the shop Mike and his guys did an amazing job. Mike stressed the importance of quality control and returning a clean finished product. If anyone needs a good shop to take care of their car this is the place. If anything happens to my vehicle in the future I’ll be coming back here and will also be recommending this place to family and friends.


Jun 07, 2024

I never thought I would look forward to going to my mechanic. I purchased my car from Mikes brother Eugene, and a year later it needed a repair. I decided to bring it back and since then it has been nothing but a pleasure getting to know Mike and his team. Their prices are always fair and reasonable but they never do any work with out checking that it's ok with me first. Everyone on the team goes the extra mile when working on my car and makes sure I understand the scope of work being done. Despite being a super busy shop, Mike always takes the time to greet me with a smile and a kind word. If you value top level work but also want unmatched customer service, I highly suggest checking out Mike and his team.


Jun 07, 2024

NEVER use this car service!!! Mike and his father Vini are scammers!!!! You guys will cheat you out of money!!! Avoid these people!!!!


Jun 07, 2024

The most expensive and most terrible auto repair shop in New York! It’s better not to come here at all.


Jun 07, 2024

Very expensive and poor quality service. I don't recommend getting service from them


Jun 07, 2024

Very helpful, good service


May 07, 2024

Service and the team are above and beyond. I enjoy working with these guys for my car.


Apr 07, 2024

Best mechanic and shop! Love these guys!


Dec 07, 2023

Been coming here for three years now, for tuneups and major repairs. Always honest service, quick turnaround, and a fair price. Never going anywhere else for my Nissan Juke. Mike is a old school good dude, but is super responsive on his phone. Hard to find combination. Could not recommend more.


Dec 07, 2023

Brought in my 1981 pickup for a little body work, removing rust and repainting. Not only did these guys do absolutely PERFECT work, and not only did they charge me a super fair and reasonable price, but they had the body and paint done in less than one business day. Literally 20 hours later I was back on the road. Killer job.


Dec 07, 2023

Excellent guys.


Dec 07, 2023

Great experience, every time.


Dec 07, 2023

I had a bad scratch on my car and needed quick turn around time for repair. I have a pearl white vehicle so the paint job is a bit more detailed. I received my car back in perfect condition and less than 36 hours thanks to the team at Chelsea Auto. THANK YOU SO MUCH, would definitely recommend.


Dec 07, 2023

Mike and his team at Chelsea Auto are wizards! The magically transformed my vintage car that had heavy front end damage into a showroom gem. It was incredible to watch the craftsmanship, the attention to detail, including researching the original factory code color. Shout out to Ami from Alfa Motors that helped source original parts, including a whole new nose. Chelsea Auto did a spectacular job, the car is better than before, and I’m so grateful to them.


Dec 07, 2023

Mike is great about estimates and producing quality work. Good crew. Good turn around


Dec 07, 2023

These guys are friendly, helpful, and most importantly honest. I went in for an insurance claim (body work) Mike and his crew couldn’t have been easier to work with. The work they did was great and done quickly. Looks like a new car.


Dec 07, 2023

Good service, fair prices.


Dec 07, 2023

I have a 1994 jeep XJ and Mike did a great job repainting the hood and roof and getting it to match perfect with the rest of the body. Thank a bunch!


Dec 07, 2023

My car was idling pretty rough. Mine was very careful in diagnosing what was wrong with the car and once they found the issue, the repair time was only a few days. Definitely saved me money on wanting to replace other things, that didn't need to be


Dec 07, 2023

TOOK MY PRIUS HERE, ABIT MORE EXPENSIVE, BUT THE JOB IT’S A+, THANKS 🙏


Dec 07, 2023

They did great work and Mike is a great guy. Thanks for everything!


Dec 07, 2022

Attention to detail and top notch mechanics.


Dec 07, 2022

Courteous, professional and fast service


Dec 07, 2022

Great set of guys. Easily source parts same day most of the time and do quick, accurate work.


Dec 07, 2022

Had sunroof replaced and price and service beyond my expectations. Michal was great and explained everything thanks again for your service.


Dec 07, 2022

Mike and the boys do great work, my 2008 hybrid runs like a dream after they helped replace a battery and change the break pads/rotors. Good service, and fast. Highly recommend.


Dec 07, 2022

Really good experience taking my car here to replace a broken sunroof. Mike was honest, communicated clearly, and got the job done very quickly. Would definitely return here for future repairs.