Chelsie's Automotive LLC

Oct 27, 2024

Chelsie's Automotive is one of my favorite local businesses. They perform their work fast but not hastily. They are always professional on the phone and in person. It makes for a pleasant experience for me. It feels like a friendly neighborhood garage and that's hard to find in Austin anymore.

Sep 27, 2024

I came in for a state inspection today and was in and out in a matter of a few short minutes. I was greeted with a smile, checked right in and then took a seat in the waiting area which was clean and quiet. A few minutes later, I got "the nod" that I was ready to go! Thanked for my business, I walked out the front door satisfied and state inspected in under 30 minutes. Bravo Chelsie's for a job well done from start to finish!

Aug 27, 2024

Got my car inspection done and the service was great and Bryan is very nice person. I will definitely come back

Jul 27, 2024

I have been coming here from last 3 years for getting my car inspection done for renewal registration. The folks who work there are very nice, knowledgeable and friendly. Bryan is welcoming no matter how much they are occupied with their other work.

Jun 27, 2024

Reasonably priced and decent service time. When Lamb's was booked out, thankfully Chelsie's was available since they take walk-ins. It's family run, so I'm happier to go here anyway, but it's also a bonus that I've been able to get both car and motorcycle inspections at the same shop.

Jun 27, 2024

Wow! Speedy and friendly service! On the 31st of the month, on a Friday after 4pm I stopped to make an appointment for an inspection. The guys were great and Took my truck in right on the spot for an inspection. I am so very grateful! I will definitely come back Brother needs!

Jun 27, 2024

Perfect service very attentive to customer. Wish you expend your business all over Texas.

Apr 27, 2024

Services completed in appropriate amount of time, great customer services, and fair prices for the maintenance on vehicle.

Apr 27, 2024

This family run business has provides me with excellent service for more than a decade. I had a/c work, electrical, brakes, and oil changes done here. I’ve never been disappointed.

Mar 27, 2024

Don’t go here whatever you do. I’ve been a customer for over 10 years and always trusted them and thought they did good work. I was wrong. I had a check engine light and I used my own OBD to see what was going on. It seemed like a pretty minor repair after doing all my research. I drop the car with Chelsie’s and they call me back with an astronomical estimate. Normally to save time I would just let them do the work. This time I decided to make a few calls and immediately found a highly rated shop at 1/3 the price of Chelsie’s. I went to get my car and I talked with the owner Chelsie about it. I explained that I had been a loyal customer. He did not care. I explained the cost difference and that it was disappointing to have to take my car somewhere else. He did not care. He charged me a ridiculous diagnostic fee that was as much as the repair. His diagnosis was the same as mine that I did for free! I told him that was going to be big mistake if he charged me for it and it is. Make sure you do not go to this shop. This guy is a clown. When did good customers start not mattering? Not sure how much these shysters stole from me over the years but it’s significant. I hope I just saved you some time and money.

Jan 27, 2024

Affordable and honest. Hard to find nowadays. Talk to Brian

Jan 27, 2024

Thanks guys for the quick service

Dec 27, 2023

I brought my Honda Odyssey in to have my power steering pump replaced. I am still having problems with it! I had a family friend work on the power steering pump for me this time. He replaced the pump that Chelsie’s had replaced for me. He discovered that they had put in a used pump!! No wonder I have been having problems even after Chelsie’s had “fixed” my van!! Taking advantage of a single mom is lousy business practice!! I had brought my van back in a few times complaining about the power steering, and they never could figure out what was wrong with it. Well, it was a bad pump, and they should have known that! I feel like I have a brand new van! The power steering is finally working again!! No thanks to Chelsie’s!!

Nov 27, 2023

Charged me $650 for changing a brake caliper. Such unscrupulous people.

Nov 27, 2023

Get out your wallet. They will charge you a diagnostic fee, which is higher than most places, and they will charge you by the book on labor which is customary. But hold onto your hat when they start selling you parts. They charged to replace one coil pack the same amount of money it would cost to buy four of them. Most expensive, spark plug ever purchased. When I asked about it, I was told that that’s just the way it is. I would not recommend the shop, unless you have plenty of disposable income And enjoy poor customer service…

Nov 27, 2023

Honest and fair priced. I go 30 minutes out of my way to get my vehicles serviced here and I've been doing it for a couple years now.

Nov 27, 2023

I got my auto inspection here. When I called, they answered the phone which is already a positive. Whey were professional and had fast service. Will be going back to servicesl my car in the near future.

Nov 27, 2023

I wouldnt recommend this shop to anyone. Brian exspecially was VERY rude with me over the phone and in person. Gave excuses left and right. If anyone go threw chelsie himself. I wouldnt call brian a mechanic at all! And the man dont smile. Dude work on your customer service.

Nov 27, 2023

I've been coming here for years and they always took care of me. Great customer service and great prices

Nov 27, 2023

I've been going to Chelsie's for many years and have always been pleased with the service. They have given good advice and haven't tried to upsell me to other services that weren't needed. I have recommended them to many of my friends.

Nov 27, 2023

These guys were recommended by a neighbor who found them through her church. They are the most honest automobile mechanics I have ever encountered. Prices are more than fair. They will not try to overcharge or up-sell services you do not need. I have tested them and they pass every test. I recommend them to everyone I know.

Nov 27, 2023

They were quick and took me right away without waiting.

Nov 27, 2023

This is a really good place to get ripped off and overcharged. If that's your thing then definitely go here

Nov 27, 2023

Very competent and reasonably priced.

Nov 27, 2022

Brian is great!! I was broke down on 183 at 4:30 when I called tow company they had to have an address to drop off my jeep… I’m not from Austin so I just went to the internet to see who was close and found Chelsea automotive called Brian he said I close at 5:00 but have them drop off in my parking lot. It was holiday weekend so I could not get back with him until Tuesday this was Thursday… I called him Tuesday morning he said he had my jeep and would go ahead with the diagnostic on it then he would get back with me …. An hour later he called with the problem , we made arrangements to get it taken care of , he took my payment over the phone … done! He made it so easy and simple I have never seen him in person ! They were great would highly recommend them . Thanks Brian !!!

Nov 27, 2022

Called today to get a general quote on an older vehicle to replace a $35 fuel pump. I was quoted that there would have to be a diagnosis charge plus a $1,000 labor charge to put it on. What a bunch of crooks! Dishonest.

Nov 27, 2022

I dropped in to this place for a state inspection. They were courteous, prompt, and really good natured. I got there pretty early, and I was in and out before I knew it. Family run business. Mr. Chelsie was right there, and his son Bryan was also working the shop. I'm relatively certain this will be my "go to" moving forward.

Nov 27, 2022

Prompt, courteous, and reliable.

Nov 27, 2022

Wont find a more honest mechanic

Nov 27, 2022

very bad.. AC they did not fix .. the charges is too much