Chet's European & Japanese Auto Care

Feb 05, 2025

Honest and fair. Worked on a difficult to find intermittent problem which the dealer couldn’t figure out

Dec 06, 2024

Best mechanic in the city. He'll never over charge you, and he'll never make repairs that you do t need. Highly recommend!

Dec 06, 2024

Quick and clean. We talked over phone to get estimate, then drop the car in few days later. Job was done nicely. Very friendly place, no hiding costs.

Nov 06, 2024

I found Chet’s on Google maps. Walked in and spoke to Vu, he was very friendly and informed me to schedule an appointment. I called few days later and scheduled one. Came in, he was very helpful and did a quit reading of the check engine codes and explained what I should do. Very friendly and professional interaction. My issue was resolved w/o needing to bring the car in, thanks to his suggestions.

Sep 06, 2024

Chet's shop is super clean! It makes you feel really good about taking your car there. I brought in my Mini Cooper to diagnose an electrical issue and his prices were amazing! Another shop wanted $210 to do an inspection. I won't mention Chet's price here, but seriously give him a call if you're having an issue!

Aug 06, 2024

Vu is great. He went the extra mile to help me sort out issues with my car. It was a safety recall issue that other shops weren't aware of and he even helped me follow up with the dealerships. Honest, reliable place to service your vehicle.

Jul 06, 2024

Very helpful people, got my car running after a transmission fluid leak very quickly :) Thank you!

May 06, 2024

Quality of vehicle care and prices are both the best of all Bay area dealerships/mechanics I have gone to.

Apr 06, 2024

Engine light on: Disappointed with dealership solutions and work, so first time visiting Chet's. HighIy recommend and trust Chet's European & Japanese Auto Care: Responsive with scheduling appt, accurate diagnosis and repair work, and very reasonable. 5 stars plus!

Apr 06, 2024

I had a very good experience with Vu and his team. He's transparent, experienced and knowledgeable. I feel like he's looking out for me. Thanks Vu! I'll be back.

Apr 06, 2024

Took my dads car in for for his ac issues .great work got the car the next day. Real honest with the information

Apr 06, 2024

Want your European (or Japanese) cars fixed at fair prices…. come to Chet’s. Vu is a ninja around cars and gets the job really fast. He’s a trust worthy guy and I’d recommend him highly.

Mar 06, 2024

Vu was accommodative, knowledgeable, and trustworthy. I came to his shop to do my car’s annual routine maintenance, and am glad I did. His price is super reasonable compared to the Audi service centers, and explained his work and parts he used in a transparent manner. He got the job done in less than 3 hours like promised. Would come again!

Feb 06, 2024

Been going to Chet’s to do maintenance on my cars. Vu is straightforward and gets the job done without overcharging. He also pointed out some of the issues left by dealer mechanics and let me know if it needs to be fixed right away or it can wait.

Feb 06, 2024

Definitely deserving of 5 stars! Our Honda CR-V broke down in front of Safeway one evening while grocery shopping. Despite checking power, gas, and engine oil, it refused to start. After towing it to Mr. Vu's shop, he advised considering a replacement due to potential high repair costs for a car with over 200K miles and from 2009. Despite Mr. Vu's initial suggestion, my wife's attachment to the car led him to conduct further research. After thorough investigation and testing, he proposed a repair plan. We agreed, and within days, he had the car running perfectly again. Mr. Vu embodies a "doctor's spirit" for cars, providing honest assessments and thorough diagnosis. His dedication to our vehicle left us impressed and grateful, and we appreciate his services.

Feb 06, 2024

Excellent Customer Service and best quality from Vu!!! We trust you with our family!

Feb 06, 2024

Excellent, quick work at a fair price! Who can ask for anything more?

Feb 06, 2024

Had lower control arms and transmission service along with a coolant flush and brake flush with power steering hose repair. Dropped it off in the morning and received it at 4pm amazing how fast the car was done.

Feb 06, 2024

Highly recommended Chet’s to anyone that is looking for an honest and professional auto mechanic! I went to Honda of Stevens Creek and they told me I need to replace radiator hoses, drive belt, and spark plug and quoted me $2000 a couple of weeks ago, I declined and decided to get a 2nd opinion from a local mechanic shop. I spoke with Vu (the owner of Chet’s) over the phone in the morning and explained what happened at the dealership, he suspected that either those parts have issues or the dealership was trying to scam me. He quoted me $900 for belts, radiator hoses, spark plug and labor. I brought the car to his shop in the afternoon, he inspected the car and said I don’t need to replace any of those parts, he even researched it in front of me on his computer and showed me that the spark plug and belt are recommended to be replace after 100k mile mark for my car but my car is only at 50k. He also identified the oil leak and recommended me to have the oil gasket valve replaced for $180. He could’ve easily told me to replace all of those parts and charged me $900 and I wouldn’t even question him as I was only looking for a cheaper option to replace those parts, but he was so informative and honest about what my car actually needed. I’m so grateful for his integrity, honesty, and professionalism. I’ll definitely continue to bring my car in for any future maintenance/repair!

Feb 06, 2024

I had an excellent experience! The communication was very good (I got an answer on Yelp on a Sunday, and got an appointment for the next day), and the team was very friendly and honest. I was impressed with the quick diagnosis and how my car was fixed within just 3 hours. Highly recommended!

Feb 06, 2024

I’ve always taken my car to this auto place for any repair, from oil change to complete car maintenance at 150K miles, worth the drive from concord area, honest and trustworthy, I’d recommend any one

Feb 06, 2024

Professional and efficient. Thank you Vu for all your help! My family and I will continue going to Chet’s!

Feb 06, 2024

Responsive, efficient, friendly, had some of the better prices (and stuck to those) for some routine maintenance work I had done. Would recommend.

Feb 06, 2024

They are honest and reasonable, seemingly a rarity these days.

Feb 06, 2024

This guy is great. The whole family takes their vehicles there. Very fair and honest with his work. He has even denied doing work for me and told me how to do it myself to save me money.

Feb 06, 2024

Very happy with my experience here. Friendly, honest, and super fast service for an oil change (with the appointment made same-day)! Will be back.

Feb 06, 2024

Vu is awesome! Good diagnosis, explains the problem well, fair prices. I've taken my Volvo XC90 to Chet's Auto Care a few times and Vu has always done a wonderful job! Highly recommended.

Feb 06, 2024

Vu is great, attentive, very professional, honest, listen with patiente, do a fantastic job, sweet and funny. Happy that my husband James Eggers found him. We both like him very much.

Feb 06, 2024

We’ve been going to Chet’s for a couple of years now. Vu, the owner, is honest, good at diagnosis, and communicates well. He tells you what needs to be done and what not. His prices are reasonable too. Highly recommended!

Feb 06, 2024

Wu is a lovely guy to talk to. I goty Porsche oil change at $42 + material. Good pricing, knowledgeable, fast service.

Feb 06, 2024

Got a very quick oil change and a very thorough examination with detailed explanations about the problems my car has. This was a remarkably pleasant experience.

Feb 06, 2024

I wholeheartedly recommend this mechanic shop. Their profound knowledge and expertise in automotive matters make them a standout choice. The team's professionalism, transparency, and efficiency create a service that is both reliable and trustworthy. I confidently rely on them for all my automotive needs.

Feb 06, 2023

I left my car parked for six months while living in Maui. Prior to moving, my engine light turned on but I had no time to fix it. When I returned, my car suddenly got worse - it had trouble starting, was very loud, and multiple warnings turned on in the dashboard. The guy who owns this place is the BEST. Dropped the car at 8 AM, then at 8:45 AM he called me and walked through each problem, also described the cost and quantity of every part that needed to be ordered, and also broke down the cost of labor. I approved and the parts came in that morning and I picked up my car by 2:30 PM. My warranty with Mini of Stevens Creek expired. They are the biggest rip off. Last time I dealt with them I had to get an oil change that was about $165. I also had a light bulb replaced for $105. I am NEVER ever going back to them again. I recommend this place to anyone who has a European or Japanese car.

Feb 06, 2023

It was fast and affordable.