Choice Auto Repair
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Review highlights
"Got me in same day and finished right on time. Good value and very professional. Great job!"
"Quality customer service, fair prices, very quick work, and a wonderful staff."
"Highly recommend this place for anyone needing service!"
Overview
Categories
Auto repair shop, Auto air conditioning service, Auto electrical service
Directions
500 Nowell Rd
Raleigh, NC, 27607
Phone number
Call: (919) 899-7482Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
8:00 AM - 5:30 PM
Tuesday
8:00 AM - 5:30 PM
Wednesday
8:00 AM - 5:30 PM
Thursday
8:00 AM - 5:30 PM
Friday
8:00 AM - 5:30 PM
Saturday
Closed
Description
Established in 1991, Choice Auto Repair is a Raleigh, NC auto repair shop built on trust and education. Their ASE-certified technicians focus on explaining car problems, empowering customers to make informed decisions. Choice Auto Repair handles all major and minor repairs, including routine maintenance for most vehicles.
Reviews
Dec 03, 2024
Great Service! Very helpful!!
Nov 28, 2024
Choice Auto - unlike other garages - really gets to the root of the problem. I have always felt that diagnosis is 90% of the job, and actually part replacement is 10%. Choice Auto is really all about understanding the issue.
Nov 28, 2024
Choice Auto is awesome. Plain and simple, they perform quality auto repair at reasonable prices. I've had them work on my SUV for multiple fixes (brakes, tires, wheel alignment, oil change, general maintenance) and they offer so much more expertise as Master Technicians. They provide diagnostics so you know what is starting to wear on your car and you can prepare to replace it vs being caught off guard. Highly recommend going to Choice for regular upkeep to get the full life out of your vehicle. **UPDATE** 11/18/22 - They continue to be my go to shop! Great work and friendly people. **Update** 11/26/24 - Choice remains my first choice for maintaining my vehicle. They provide timely service with accurate diagnosis on mostly anything related to common wear and tear. My Toyota is still truckin along thanks to the team.
Nov 28, 2024
Mechanics you can trust. And an art gallery too!
Nov 28, 2024
My 350 Z is now 22 years old and I still enjoy driving it. I brought the car in for a safety inspection and Choice thoroughly went over it and offered me options as to what needed to be repaired. This year it was rear brakes and a TPS that had a low battery. The repairs were done well and professionally. Joyce has train technicians that can work on about any kind of car However for my 350 Z they are my first choice and I’ll be returning the car every year for inspection.
Nov 21, 2024
Staff always courteous and knowledgeable. They recommend services to maintain my Vehicle in outstanding condition (2004 F-150). I must bring them Donuts.
Nov 05, 2024
Had them do a pre purchase inspection and they did it perfectly they saved me a lot of money and even gave me an estimate on how much it would probably cost to fix the vehicle.
Nov 05, 2024
These guys went above and beyond for me. I will send them all of my business and recommend that both of my friends give them their business as well. Excellent service.
Oct 05, 2024
Can't say enough good things! I had Jiffy Lube break a part when changing my oil and brought it into Choice. They were super helpful and went above and beyond to find the right part and work with my schedule to have it fixed. They were super honest and up front with all costs and made it easy! Have my other car in there right now, will absolutely be getting all my maintenance and work done here. Highly recommend.
Oct 05, 2024
Choice Auto Repair did a great job on my Thunderbird! Very professional and courteous, thank you!
Oct 05, 2024
Fantastic Auto service, I drive an hour just to have my truck serviced here. This is my second vehicle with choice Auto repair. I've never been disappointed. I'm a customer for life. I highly recommend this establishment.
Oct 05, 2024
From start to finish, everything was absolutely amazing. Went above and beyond to make sure all my concerns were addressed and my car was good enough to drive, as well as continue to be!
Oct 05, 2024
Was having shifting issues with my Wrangler, brought it in for diagnostics. The guys there were friendly and did a thorough job looking for issues. Job was done quickly and I received a list of potential fixes via email. Will return for fixes in the future. Thanks guys!
Sep 05, 2024
Blown away by the experience here! Court and Matt were an absolute pleasure and kept me in the loop with everything needing fixed. They were honest and saved me money and went above and beyond with every step. Zero reason to take your vehicles anywhere else in Raleigh.
Sep 05, 2024
Helpful, friendly and very transparent! Alton and his team are the best!
Sep 05, 2024
In August 11,I was on the road and my car AC stopped working in extreme hot weather. I dropped by to the Choice auto service, they conducted a thorough diagnosis , then fixed the issue. Their quality is great especially mechanical Mat and service charge is reasonable. Honest person , no price hiking Really appreciate the team.
Sep 05, 2024
I’m over a month overdue with this review. But I was in Raleigh visiting and I had an emergency where I parked to close to a curb and the under guard in the front of my car came partially off… any way I ended up here and they were able to help super quickly and were very friendly and professional. They also did a diagnostics to tell me all they recommended my car needed. I dealt with Court and he was great and super friendly. I’d definitely recommend and would come here if I had car problems in Raleigh again.
Aug 05, 2024
Have been using Choice Auto Repair for 6 years. Continue to pleased with their professionalism and service. Highly recommend.
Aug 05, 2024
I left a 5 star review before a couple of years ago but have to leave another one. These guys are awesome. I had my oil changed not long ago and there is no pressure to move forward with anything you don’t want to and they will explain everything that is needed on your vehicle to you. They understand the balance in dumping money into your vehicle and doing what’s smart. Their communication to you is also top notch. Do yourself a favor and make these guys your mechanic. You won’t regret it! These guys rock!
Aug 05, 2024
The entire team has been extremely helpful to me. I have taken a couple vehicles to them and knocked it out of the park each time. The turn around time is incredible. The staff is knowledgeable and friendly while explaining the issues in great detail. They also provide detailed reports with photos. The absolute best mechanic service in the area and I would recommend to any and have to many people. The office staff (Court who I mainly have dealt with) communicate exceptionably and their techs are absolutely top notch, the best around. Can’t compliment Choice Auto Repair and ALL of the personnel enough. Best place to take your vehicle for regular maintenance or critical repairs!
Aug 05, 2024
Took my Chevy Silverado which was in really bad shape. Initially wanted to do just the oil change but after reading the reviews trusted them to look at it further they were able to get the check engine light to come off. Had a few issues afterwards once I got the truck back I got them to look at it and they took it in free of charge. Great service with these guys would recommend.
Jul 05, 2024
I could not speak more highly of Choice Auto Repair and the staff!!! Everyone was so friendly, the service was quick, and the customer service was wonderful - I highly recommend!
Jul 05, 2024
We were visiting our son and his wife in Raleigh (we live near Wilmington, NC) and our car had a minor but important issue that came up the night before we had to drive home. Cort took care of us quickly the next morning and had us safely on the road by 9 a.m.! Our son/daughter in law already love Choice Auto Repair and now we do, too! Thank you, Cort!
Jun 05, 2024
Great service. They were quick, efficient, and spot on with identifying the noise in my car. However, this place is expensive. Looking back I would have just done the diagnostic exam because they were spot on, but I should have taken my car elsewhere to get the actual work done. It’s about a 50% markup on everything compared to other locations. However, if you do choose to pay the money at this location it is 100% worth it. Just depends on how much you want to pay. I’m super glad they fixed the annoying noise in my car! Thanks!
Jun 05, 2024
Heartfelt thank you to Alton and his team at Choice Auto Repair. The differential swap on my 1967 Datsun Roadster is a resoundingly quiet success, and we got some other needful tasks done too. I will gladly return for help with work beyond my DIY skill level!
Jun 05, 2024
This was my first time using Choice. They were friendly and accommodating about getting my car in for service and back the same day. Communication is great - they do a detailed diagnostics report w/ photos that breaks down any issues. I had a braking problem and they did a nice overview of what they recommended. You can choose which repairs/services you want from the report, convenient easy process. Overall very caring, professional team.
May 05, 2024
Choice auto repair was very helpful and thorough with the pre purchase inspection of my vehicle. They sent a very detailed report of all the good and bad about what they found! I will definitely use them again for car repairs or inspections.
May 05, 2024
Courteous with very clear explanations of evaluations and recommendations given in a digital format that made sense. No pushy sales, no b/s, no slick talk. Our semi-complicated labor work was done quickly with amazing result. Very glad I brought my wife’s vehicle here and will bring mine when the time comes. Thank you, gentlemen.
May 05, 2024
Everyone here is so kind & professional! The guys are thorough and give you a detailed inspection with itemized needed repairs. They were able to answer questions i had about my repairs with integrity. I have told my family & friends about the positive experience I had with the Choice Auto team. To my surprise they also followed up a few days later to check on how my car was doing...just superior & thoughtful customer service!
May 05, 2024
This place is awesome. They are quick to respond and always helpful. They can get you in quickly and do the work well. They’re communicative and kind. They were able to repair my broken door, brakes and heat for less than half of other quotes. I won’t go anywhere else in Raleigh!
May 05, 2024
Thorough and attentive. Flexible availability. Consistent service quality.
May 05, 2024
Convenient location, plenty of parking, very quick service, and friendly staff! They’ve almost always worked faster than the timeframe they’ve given me and their waiting room is comfortable. They have local artwork on the walls which gives it a cute charm. Kip specifically has always been personable and easygoing every time I’ve gone for servicing!
May 05, 2024
Great service, fair price. They even gave me a coke when my Hardee's soda was flat!
May 05, 2024
These guys do exactly what you would hope a repair shop will do. They stay in contact and keep you posted along the way and deliver what they promise at a fair price.
Apr 05, 2024
Fantastic customer service and repair work they do cost a bit but you get what you pay for and with these folks here you never have to worry about shoddy repairs or short cuts only reason I give them five stars is because I can’t give them ten