Christian Brothers Automotive Mission Bend

Nov 06, 2024

This place is always professional, and the prices are always fair. They get you in and out.

Nov 06, 2024

this was my first time here. there are no signs or people outside to tell you where to park. every oil serving place i’ve been to in my life allows you to pull into the bay and they come up to your car to ask what you need, so i did that naturally. i rolled down my window to my then know i had an appointment. the white man looked at my car, laughed at me, and said “you’re supposed to park out there”, no eye contact just being rude. i told him he could cancel my appointment. they’re rude on the phone. they’re rude in person. i would never return.

Oct 27, 2024

Atención especializada y excelente trato. Se lo recomendaré a todos mis amigos

Oct 27, 2024

Best service in town! God bless the people working there, good people and I would definitely recommend to come here and drop off your keys and they’ll take care of the rest with honesty and integrity. Thank you for your service to the community.

Oct 27, 2024

Never take your vehicles here. I paid for a pre purchase inspection. Came to find out I had misfires but "we can fix it" so I said ok. $1400 im in the same boat. Then they say "sorry. Its the catalytic converter, we're 100% certain now" but I wasnt so sure so a few days later I take it to my mechanic, my mechanic runs a 5 second compression test and realizes the heads are blown. I paid them $170 for a pre purchase inspection and they dont test for compression? Mind you, they replaced the spark plugs and the ignition coils so they had the work part of a compression test already done. So their laziness cost me over $2000. Get bent.

Oct 27, 2024

OMG I WAS OMW TO ANOTHER PLACE TO GET MY OIL CHANGE!! I RECIEVE A VOICEMAIL FROM CHRISTIAN BROTHERS BUT I DIDNT ANSWER BECAUSE I HAD BAD EXPERIENCE.SO I FINALLY CALL BACK AND GOT THE BEST NEWS EVER. They are under new management they told me come right on in!!! So yesssss I love the NEW MANAGEMENT TEAM YAYY

Sep 27, 2024

Inexperienced, I went for a diagnostic test to see why my check engine light was on, results came back as a $800 job. Paid that, 2 days later the check engine light came back on, took it back, and they said it will be a additional $700, I said how if the diagnostic said only (ABC) where the problem, they said they did a diagnostic test not a full vehicle test…… Why would you all charge $120 dollars for a test that doesn’t show what all the way wrong with a persons car…. So that was $920 down the drain.

Aug 27, 2024

I was sent here by discount tire after they broke 2 studs. I wish I could empathize how wonderful their team is, namely Kevin and Glenda. They constantly checked in on me and my car to keep me updated with the progress, they offered to shuttle me home during the wait time, the office was clean and welcoming and the service was incredible. When service is great that’s one thing but when the staff matches and exceeds the service, that’s another. I’d recommend anyone needing service to come here. I know I sure will!

Aug 27, 2024

great first visit owner and shop people were a great help and comfort especially eliseo he was a very chill guy honest and he has some genuine care for how he operates and i appreciate that my family does as well someone you can trust aswell as all the other staff including the owners

Jul 27, 2024

I called to make an appointment for an oil change for the special they had going and I told the gentleman that set up the appointment what vehicle I was taking not once did that person tell me your vehicle doesn't qualify for the special so I go to the appointment and when I get there they tell me my vehicle doesn't qualify for the special to me that is unprofessional to that and decive customers like that ok first and last going to Christian Brothers.

Jun 27, 2024

I saw the ad on facebook where they were offering the discounted synthetic oil changes for $29.95, i followed the procedure and got a text message prompting me to go through this text conversation to decide when i wanted to come in. I responded, and nobody responded to me. Obviously its a computer/auto generated text message, but clearly, someone was supposed to respond. I tried calling the shop with no answer, (they were probably just busy, no big deal) i went through their website for this particular location, and even though they offered to book an appointment, i couldn't find anywhere that this was appointment only. So, i came in on my off day, and saw 3 bays open, and no sound, really quiet. I asked for the oil change special, and the gentleman at the front asked for my appointment, which i obviously didnt have. And told me they are appointment only, and asked when i would like to come in. I wasnt interested anymore, for obvious reasons. Just pay more attention to the text communication that YOU guys send out, and maybe, be more on top of the phones. Maybe they didnt think it was worth the fuss for $30. But no big deal, i spent it somewhere else.

Jun 27, 2024

Very professional but not pushy. Good experience

Apr 27, 2024

We bought our vehicle in due to it not starting. To be perfectly clear we took our car to the dealership BEFORE BRINING TO CB and we got a full diagnosis to find out what is going on with the car PRIOR TO IT NOT STARTING because it was pulling when we want it to accelerate. DEALER told us all fuel injectors were leaking and needed to be replaced. NOTHING ELSE FOUND. My husband wanted to save money because baby coming soon. he decided to buy two of the fuel injectors himself they were the two worst ones that were broken off in there .He did replace sucssefully tried to start the car it wanted to start but it wouldn't.we get a tow to CB we did we explain what he did and we just needed the car started . tech said it was a fuel pump. We replaced fuel pump not even a year ago so we wasn't sure why it would be that. We ask them how much to get the car running we got a quote for like 1800 dollars he said it would be 1400 to get the car running We told CB before they start the services you guarantee that this is gonna get the car running We need the car to be able to run to point a and point B until we can get the rest of the money to complete the repairs yes that's gonna get the car running So we get a call the car is done we got it started but your car is still running bad but it's ready that's all that was told to us so shuttled us back to shop NOT ONCE DID ANYONE SAY HEY WE GOT CAR STRATED BUT IT SHUTS OFF IMMEDIATELY AND BYE THE WAY ITS NOW POURING FULE FROM BOTH MUFFLERS AND BLOWING WHITE SMOKE.instead they brought us in he paid he didn't see the car until after he tried to turn on the car and it wouldn't stay on it literally shut off and parking lot filled with light smoke and the mufflers were pouring fuel that's not how we brought the car in the car has never done that before.And the tech was staring at him and must have felt guilty and asked him if he hey do you want me to just give you a Ride home cause he couldn't even get the car out of the spot . He told him what happen i thought you siad ysll got it running . Tech response was well u said u needed started.He siad yes i told you to run so i can get to work untill we have enough to complete other repairs. We would have never paid we would have just left car there untill we can afford it of we knew it was not running. so we paid $1400.00 for absolutely nothing! We called he spoke to the owner the next morning the words out of the owner's mouth was well tech went out there earlier today when he had some extra time to look at it and the technician was scratching his head because he just doesn't know what's wrong with him. we gave them $1400.00 for absolutely nothing we couldn't even get the car into a parking space .so we got our car tow back to Dealer for another full diag. We showed them the video that CB sent us and invoice and told them everything that they said and how we got the car back .he also told him everything that he did on the car prior to bring it to CB .DELAER said the fuel pump didn't need to be replaced it didn't need to be touched again the only thing was the fuel injectors .2500 borrowed to complete repairs. AND THE CAR WAS DONE RUNNING FINE AFTER THEY REPLACED ALL INJECTORS. So i attach the invoice from Dealership and i sent it to dan the owner of CB and of course he goes into his 30 yrs of experience of i've never seen all injectors fail at once. We will never return and Mind you we spent lots of money there years before. We had electrical stuff done. Ac work done. That went well with older techs. Spoke to corprate since shops are Independently owned, it is up to the owner to come up with some sort of agreement. I was told by corporate the owner will Give me a call back the same day. It has been a couple of days and the owner. Dan has not called me back. I guess he is sticking with the diagnostic car correctly. I will not hold a heavy heart., please be aware If you bring your car in, please check your car before paying.

Mar 27, 2024

Mi primera vez en este lugar y realmente estoy muy agradecida con el servicio que estos caballeros me brindaron . Bendiciones Gracias Arthur Vásquez

Feb 27, 2024

At first I was happy. I had heard a lot of good things about this auto shop. I had went to many other places trying to get my car to ride smoothly ( shocks & struts. I had already replaced the front struts before I went to this location but I told them the car is still wobbly. I knew the back needed to be fixed. They said no problem we check everything. I assumed they did, so I had other things fixed. If I had known the front struts were no good, I could have had them fixed instead of the other things. I had to order a replacement for the front, in which at CB you can't bring outside parts. So I had to go to another shop and spend even more $. Went back to CB for my wheel alignment. When I left there to run an errand I could tell the car was still wobbly (12-20-23) but figured it was because I needed the tires balanced, which I had done. Today my car is still wobbly and seems that no matter where I go, it can't be figured out I guess. I'm disappointed with all the $ I spent and I'm basically in the same situation I was in to begin with....Edit-I took my car back a few days later, they say they didn't see anything wrong. I left a few friends & family drive it, they can definitely feel the wabble & something is off. I got tired of dealing with it, so my post is super late & still dealing with to me feels an unsafe car.

Feb 27, 2024

Love this location!!! Nice staff and very speedy services!!!

Feb 27, 2024

They are always friendly and helpful. They tell what you need to be done, but I never feel pressured like some other places. They have coffee in the waiting area, and they always give the ladies a flower. It always adds a little sunshine after getting your car fixed.

Jan 27, 2024

Friendly staff, knowledgeable of one's needs. 💯 recommended 👌 👍

Jan 27, 2024

My spot for oil changes!

Dec 27, 2023

I had a great experience from calling in to my in person interaction. They helped me with care and diligence. They even gave me, my mom, and my sister a flower to end our service. Thank you to all of the gentlemen that serviced me at Christian Brothers.

Nov 27, 2023

Crooks Super Expensive, 2 bolts costs literally 15-18$ from Amazon and Oreilly While They just charged 170$ plus 150$ labor. I would recommend to go to real dealership if paying big cash.

Nov 27, 2023

Excellent customer service and friendly staff.

Nov 27, 2023

Great service

Nov 27, 2023

Great service, super fast and genuine people

Nov 27, 2023

Honest and dependable. Corrected several issues that dealership did to our vehicle.

Nov 27, 2023

I have had the pleasure of receiving quality auto care from Christian Brothers Automotive for many years now and I have come to trust their work and appreciate the way they backup the repairs they perform to solve the problems you present. While your bill may surprise you sometimes, it is comforting to consider that this cost is offset with the amenities provided such as CBA’s shuttle service, the repair warranty, road service, a waiting room with comfortable seating and drinks (water, coffee, soft drinks) to quench your thirst, a convenient private bathroom, and as mentioned above, quality repair services topped off with excellent friendly competent customer service. One my favorite benefits provided by CBA is the Vehicle Inspection Report that highlights things needed to be done (or you have requested) that outlines such work that includes photos to back it up. I have recommended Christian Brother Automotive to my family and would do so to anyone who wants to make sure their car gets fixed right.

Nov 27, 2023

I used to go thinking how honest this place was. Unfortunately, last week , my daughter took her car to be checked. After two days, the report came , as “ transmission failure”, for an estimate of SEVEN THOUSAND DOLLARS. She couldn’t afford that, took car to 2 different repairs shop.. guess what? NO TRANSMISSION PROBLEM!! I hope that was only the employees that was in charge of that, not everyone. I’m sad, because, I like the service, convenient location, etc. Hope something like that it doesn’t happened to any else.

Nov 27, 2023

It’s always been a pleasure to visit this location. The owner operator is gentleman, upfront and honest. Nathan in the front was very easy to work with! Thank you Christian Brothers for always servicing my vehicles with decor and dignity. Hey… They also run great deals on oil change most of the time.

Nov 27, 2023

My favorite place! I came in today for oil change, service is great. They got it done and I was on my way within 30 min. Friendly staff and not pushy to up sell you on things. Highly recommend them!

Nov 27, 2023

Oil change, and I give 5 stars

Nov 27, 2023

They got me in even though my reservation got messed up. It took a little longer than I would have wanted, but they have a great little Colombian diner across the street that made my wait worthwhile.

Nov 27, 2023

They will your time. Indroduce you to a financial agent because of the higher price they charge on something that can be charge a little money. Wrong diagnosed

Nov 27, 2023

Took my truck into for appointment for oil change at 9 am and needed inspection. Didn't get the inspection. I got my vehicle back at 12:41pm with just the oil change. Will I Be Back? Maybe.🤔 Never had problem before. Was always Quick and efficient.

Nov 27, 2023

Went in to the Mission Bend location for the first time and loved everything about my experience! Staff was very welcoming & knowledgeable with good rapport with their repeat customers! They even laughed at my crazy conversations ! Everything was communicated effectively during and after the process. Big thank you to Mr. Henry for being so awesome! They have a new loyal customer in me, smell ya later Midas! LOL