Christian Brothers Automotive New Tampa
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Review highlights
"Friendly staff, waiting time accuracy & overall great customer service!"
"I have never had better service by any company, much less a mechanic!"
"Great work decent prices and very friendly staff."
Overview
Categories
Auto repair shop
Directions
20303 Trout Creek Dr
Tampa, FL, 33647
Phone number
Call: (813) 730-5029Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
7:00 AM - 6:00 PM
Tuesday
7:00 AM - 6:00 PM
Wednesday
7:00 AM - 6:00 PM
Thursday
7:00 AM - 6:00 PM
Friday
7:00 AM - 6:00 PM
Saturday
Closed
Description
Since 1982, Christian Brothers Automotive has sought to change the way customers think about auto service by providing knowledgeable, honest, and genuine car repairs. For over 36 years and across 29 states our guiding principle of “Love Your Neighbor As Yourself” has pathed the way for exemplary customer service. Every guest is approached with transparency, integrity, and compassion to make auto repair easy for every car owner! For auto repair services you can trust, choose Christian Brothers Automotive
Reviews
Nov 29, 2024
Was having some issues doing some work on my own car and went in for some help this morning when all the shops in the new Tampa area were absolutely packed (including these guys).They helped me learn how to fix it and assisted through some tricky parts free of charge even when offered cash. Great group of men and women!
Nov 08, 2024
Very good experience. All were friendly and knowledgeable. Walked me through all repairs with photos & understandable language. The shuttle vehicle is a great service
Nov 06, 2024
I contacted them for the first and last time! Lies and a scam! I had a short circuit in my car, the car did not respond, did not start, the key did not come out of the ignition. I needed to reboot, remove the terminal from the battery. They did so, but you can’t make money on this, in the end they made up a breakdown and ripped me off $ 600. And the breakdown was stupidly invented, they said that the fuel flap was sticking!!! Yes, if it was sticking and gasoline was filling the engine, the car would roar, but no, the car works like a clock and you need to understand the electrics, not the flap! I hate this kind of service!
Nov 06, 2024
Tom was so kind and went above and beyond to help me while I was stranded an hour from home. The front desk staff were also very kind and accommodating.
Nov 06, 2024
A Stellar Experience at Christian Brothers Automotive I cannot recommend Christian Brothers Automotive enough. They have consistently provided exceptional service, and I trust them implicitly with my vehicle. Recently, they repaired my master cylinder, and as always, the experience was top-notch. They were transparent about the issue, provided a detailed estimate, and completed the work efficiently. Their attention to detail and commitment to quality are evident in their work. Previously, they also repaired my throttle body, and I was equally impressed. Their expertise and professionalism were unmatched. My family and I will be loyal customers for years to come. Christian Brothers Automotive is truly a gem in the automotive industry.
Nov 06, 2024
These guys are professionals, I highly recommend them. I had them replace one of my speakers and was having an issue with some rattling afterwards. In the end, the issue seemed to be due to Nissan’s design of the door panel, not Christian Brother’s work. Tom diagnosed the rattling issue on the spot and improvised by using some specialized tape to dampen the vibration. In 15 minutes he solved my frustrating issue. Thanks Tom! Hope your lunch break wasn’t cut short.
Nov 06, 2024
They have a super excellent service, very fast, they are very conscientious, the staff is very friendly, the place is beautiful, it looks like a spa, I recommend it 100%
Oct 06, 2024
After an accident, the staff here helped me with a full inspection and repaired multiple things including my alternator and battery within the work day for a great price. On another note, when I was in need due to a coolant leak, John immediately helped me and got me back on the road within 10 minutes. Everyone here has exceptional customer service and know what they’re doing. After going through tons of Mechanics I can’t help but recommend Christian brothers to anyone I know! I thank God for their integrity, honesty and drive to help everyone!
Oct 06, 2024
After visiting two different shops in one day, my partner and I were feeling desperate and losing hope that we could be helped with a unique electrical issue that our car had been having. It was running late into the day and if this issue wasn’t addressed asap our battery was going to die for the second time that month. We visited Christian Bros based on a referral from one of the shops that turned us away. Despite being close to closing time, the mechanic looked under our hood and found the issue within minutes. Not only that, he walked us across the lot to the auto supply store and pointed out the exact part that we needed and showed us how to install it. This all came out to be about $25 total. He was incredibly kind, informative, and patient. I cannot tell you how much I appreciate the genuine care that we received that day. My partner and I will 100% be coming back here when we need any auto work done! I will happily refer Christian Bros to my friends and family as well! Finding honest, affordable, and trustworthy repair work is invaluable these days. Thank you so much Christian Brothers, you saved us a ton of time and money but you also reminded us that there are great people in the world that genuinely want to help.
Oct 06, 2024
The reason I chose Christian Auto Brothers was the reputation of integrity and trustworthiness. The free shuttle sealed the deal! As a single mom with only one vehicle the free shuttle was music to my ears! My journey began with Ronnie and Ann Marie, who greeted me with warmth and professionalism. Originally, I was only expecting to pay a few hundred dollars for my AC to be recharged. However, the whole system needed to be replaced, what I was hoping would be a couple hundred dollars turned out to be a few thousand dollars of extensive prolonged repairs. After a few moments of self-pity and a lengthy discussion with God, the answer came in the reassuring voices of Anne-Marie and Ronnie the solution was nothing short of miraculous. I was able to be on the road in no time driving what now feels like a brand new car!!! I am so grateful for them!!! Christian Auto Group is an outstanding customer service and experienced team who I strongly recommend for addressing any and all of your automotive repairs.
Oct 06, 2024
What a refreshing experience! From the moment I arrived, I was greeted with smiles and felt welcomed. Annemarie was working the front desk, and she was extremely courteous, quick, and efficient! She also explained things in detail with supporting photos and videos. The problem I came in with turned out not to be a problem, which I am sure other shops would have taken advantage of. To hear, "You do not need to spend money on fixing this" is not something you hear often at auto shops. A big shoutout to Nick Dixon for helping me and introducing me to this shop. It is my new go-to for auto repair and maintenance!
Oct 06, 2024
You deserve it.
Sep 06, 2024
All I can say is Wow! This is hands down the best auto repair shop I have ever been to! The owner, front desk, and mechanics were all extremely attentive and provided the most amazing customer service I’ve ever witnessed and experienced. I will forever be grateful that they were able to help me and service my car so that it is safe to transport my children and I! Thank you thank you thank you Christian Brothers!!!
Sep 06, 2024
Came for a routine oil change, staff was extremely welcoming and friendly. The oil change was done in a timely manner and I will be returning. Chris up on the front desk was amazing, explained everything perfectly and was very helpful.
Sep 06, 2024
First time having my vehicle serviced here. Excellent service! Decent prices!
Sep 06, 2024
Outstanding experience. They are truly the best around town. Their prices and service are exceptional- try them out- you won’t be sorry!
Aug 06, 2024
Great Service and Excellent Customer Experience!! Friendly, honest, respectful and just awesome people! They conveniently offer a shuttle as part of their service! They kindly shuttled me back to my home and picked me up again so I didn’t have to wait at the service center or call an Uber. Upon completion of the maintenance my car was waiting outside already ON with a personalized note hanging on an ice cold water bottle for me! I wish more auto services would be like this! So Awesome!! 10/10 HIGHLY RECOMMEND!!! Worth every penny!
Aug 06, 2024
I just went to Christian Brothers in New Tampa and had an oil change completed and everyone was extremely nice. No pressure, fast service. I will definitely be bringing my car here for any future needs and referring them to friends and family
Aug 06, 2024
I love that they give you pictures as proof that you need the service they are prescribing for your car. They seem very trustworthy and better than a dealership in my opinion. Will definitely be getting more work done here.
Aug 06, 2024
Needed a thorough inspection done before purchasing a vehicle and was very pleased with the process. I was even given a report that included current items that may need attention or were coming up in the near future on certain maintenance requirements. Thank you for giving us peace of mind in the middle of our purchase decision.
Jul 06, 2024
Wow, Wow, Wow!!! This was my first time using Christian Brothers Automotive. Don’t wish car problems on anyone, but if it happens take your car to them. I thought customer service was dead but I was proven wrong…especially from mechanic shop. From the first call I received in the morning, the updates throughout the day, the service was exceptional. When my car was ready (before scheduled time), I received a notification with an option to have someone pick me up if I needed assistance. When I arrived to the office, from the moment I opened the door I was greeted with smiles, and was offered beverages and snacks. To top it all off someone brought my car to me right in front of the door. Trustworthy individuals with great service!!! I recommend them to anyone who is looking for a mechanic shop to trust and be treated like a superstar!!!
Jul 06, 2024
Courteous and concerned about the health of my vehicle. Highly explanatory of my vehicle's conditions.
Jul 06, 2024
Expensive but at least the mechanics are good and typically do an excellent job. Prices are about 20% more than other mechanics
Jun 06, 2024
Amazing people, they fixed my car bottom flap on my Mazda CX5 free of cost. Even after insisting, they just asked us to come again for any other repairs. Never seen such nice people in this world which runs after money. 😃
Jun 06, 2024
Awesome customer service
Apr 06, 2024
I highly recommend giving this Christian Brothers Automotive New Tampa your trust and business. Although they are currently closed for renovations, they should be opening back up soon. My family and I have been coming to this location since we moved down here in 2017. They have great customer service, communication, and attention to detail. Whenever you have questions, there is always someone there to give you an answer. Nick, the Service Manager of this location, is one of the best, and most professional I've ever worked with.
Feb 06, 2024
I have been trying to contact this location. I know it is not open because of the fire, but it is an urgent warranty matter and it seems there is no way to get to talk to someone. Please John and Dena Murphy I need a replay back ASAP
Feb 06, 2024
They will purposely do something to your car so you’ll come back & spend thousands of dollars. My car had so many “issues” when I was going for about 5 months. I was basically coming in to the shop every month for a different issue. I went somewhere else to see if it would change & a year and a half later I’ve only needed to go for oil changes. Don’t come here!!!
Feb 06, 2024
This is the best experience you could ever have!
Jan 06, 2024
Found out it was closed and was looking forward to bringing my vehicle there for some repairs.
Jan 06, 2024
They were very expensive. Did not have the car ready when promised. 6 months later, the same issue and they want to charge $149 to look at again and "IF" the warranty company says it is under warranty they will fix for free. They didnt' even ask who i was or what the issue is. Just not feeling good about bringing it back as I don't want to give them more money for something that should be under warranty
Dec 06, 2023
Great people very personal gave Great quote thanks
Dec 06, 2023
Nice people. No free inspection.