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Christian Brothers Automotive Westchase

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4.6
(615 reviews)
Review highlights

"… they fixed the problem after one month in the shop. They took their time and did every diagnosis to fix my problem. I recommend anyone to come here. I was screwed with …"

"The owners and staff are absolutely wonderful, honest people to deal with."

"Personable workers, but low quality of service."


Overview

Categories

Auto repair shop

Appointments

Book appointment

Hours

Sunday

Closed

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

Closed


Description

Since 1982, Christian Brothers Automotive has sought to change the way customers think about auto service by providing knowledgeable, honest, and genuine car repairs. For over 36 years and across 29 states our guiding principle of “Love Your Neighbor As Yourself” has pathed the way for exemplary customer service. Every guest is approached with transparency, integrity, and compassion to make auto repair easy for every car owner! For auto repair services you can trust, choose Christian Brothers Automotive


Reviews

Dec 05, 2024

Glen and Justin were extremely helpful! I really appreciated the level of customer service I received.


Dec 04, 2024

AWESOME SHOP !!!!! I just used this shop for the first time 2 months ago. It was an ABSOLUTE GREAT experience….From the second I walked in the door, I was met by Nick who is super super genuinely friendly and helpful. I feel like he is now my friend because I have brought 3 cars in to get work done. My son also recently got a car and we brought it to them to give it a look and they said nothing at all is wrong. They are honest good people at this shop. I have recommended so many people to this place!!!!! The waiting area is very warm and welcoming with couches and coffee and water. Trust me, I’ve tried so many shops in Tampa, and I have found my new mechanics!!!!! Try them—I guarantee you’ll be happy !!! Oh yea, forgot to mention prices are great and they constantly send you texts to keep you on top of what is going on with your vehicle…. Ask for NICK !!!!! He is awesome. Tell him I sent you !!!!


Dec 04, 2024

Excellent service, professional team, and honest management!


Dec 04, 2024

Great customer service and timely repairs.


Nov 29, 2024

Really appreciated the customer service I received from Justin and Luke. Anytime I have an issue with my vehicles the team is fantastic. Loved they get straight to finding the issue vs other shops that take days. The follow ups throughout the entire process, detailed feedback, and updated real-time information is such a relief. 10/10 would recommend anyone here.


Nov 22, 2024

1000k to replace a radiator. Haha ripoff.


Nov 22, 2024

Christian Brothers Automotive is truly a standout company, setting the gold standard for auto service. After living in various cities across the U.S., we can confidently say they are unmatched in their care, trustworthiness, and honesty. Every interaction we’ve had with Christian Brothers has been nothing short of exceptional. The team is consistently kind, responsive, and incredibly helpful, going above and beyond to ensure our vehicles are well-maintained and that we feel informed every step of the way. Their transparency about repairs and costs, coupled with their genuine dedication to providing excellent service, makes them a company we trust wholeheartedly. We couldn’t be more impressed and highly recommend Christian Brothers Automotive to anyone seeking a reliable, customer-focused experience.


Nov 22, 2024

Quick response to my need! My mom's car broke down; wouldn't start. Contacted them at the end of the business day. Told me they'd take a look first thing in the morning, so had it towed. They were true to their word. Put in a new starter, as well as took care of several other issues . Their quality assurance person was going over repairs near end of the day, starter was defective! 😲 Called and got another one almost an hour away; tore things apart and installed the new one, and were done by the end of business.day! Appreciated it, as I was flying out the next morning. Thank you!!


Nov 15, 2024

10/10 recommend Christian Brothers for auto care. Very reasonable pricing. A honest and straightforward company.


Nov 15, 2024

It was a small service but given with effectiveness and efficiency. The waiting area was very comfortable and personnel were pleasant and helpful.


Nov 06, 2024

Christian Brothers always provides superior service and they have great technicians!


Nov 06, 2024

Communication was excellent. Invoicing of each problem was clearly shown in their service app and pricing was as expected. Car runs great.


Nov 06, 2024

Dry fast but we’ll done. Great customer follow up.


Nov 06, 2024

Easy to schedule appointment. Convenient. Prices competitive.


Nov 06, 2024

Good people


Nov 06, 2024

Great shop. They will take care of you.


Nov 06, 2024

I brought my SUV in today for an alignment. Perfect transaction. Friendly staff, very professional. They checked everything out and recommended a few items that I might do soon. I received text messages during the entire process. Will return.


Nov 06, 2024

I have a unique situation where I 99% of the time take my car to the dealership. Since I had it at the dealership back in August and spent $3k to fix something, when our vehicle stopped accelerating suddenly on the Suncoast expressway (50 Miles north of Tampa) as we were returning from evacuating Milton, I thought..hmmm... let me give a local mechanic shop a crack at this. Sooo glad I did, this is the best experience I have ever had at any mechanic or dealership - and actually my car had to be towed to them and eventually..towed from them to a dealership bc it’s an engine problem - from a recall - so the dealer has to process claim and fix it. So really…no meat on the bone for CB at that point. And ya know what- they still went above and beyond! That’s rare. And that creates trust…forever!!!! I will tell everyone to go to Christian brothers Westchase (Huge shoutout to Luke! Justin was also great when I called in a panic to have my car towed in.) This place…and everyone there is a total class act. It felt very different from the typical dealership cattlecall-type waiting area. They were fast, respectful, Communicative, and sympathetic! responsive! They helped me to a level - they didn’t ever have too. They spoke to me like I was intelligent ( I’m the first one to say I know nothing about cars. You want me to build you a website?I’m there!…but I always find myself fumbling to even describe anything about a car problem: “like it’s maybe a knock or maybe a belt? or maybe the tire is broken?lol) anyways…they always replied or answered the phone. They talked me through the problems they found (even though they knew I had to go to a dealership for a total engine replacement from a recall) instead of just sending the link with probs they found - that they probably knew would freak me out. Just all the good things. Highly recommend! CB, THANKS SO MUCH. Will be a customer for life!


Nov 06, 2024

I’ve been going to Christian Brothers in Westchase for years and I’ve had nothing but wonderful experiences every time. From oil changes, tire patches, replacing cooling systems, troubleshooting transmission issues, they take care of everything the first time quickly, and at fair prices. Where this location stands out most is their customer service, which I can only describe as trustworthy and sincere. Specifically: Nick, who almost always is the one who oversees my vehicle, goes above and beyond to solve customers concerns with their vehicles, as well as Justin who has also taken excellent care of my vehicle several times. Outstanding professionalism, communication, and service all around from these two, as well as the technicians working on the vehicles.


Nov 06, 2024

Nice place people are friendly


Nov 06, 2024

So here’s what’s up: If you want something pretty general like baseline repairs, CB has you covered. If you have older card/specific models/exclusive parts, it’s easier to go to your dealership who has them in stock and cheaper. The people here are nice, but when it comes to those three things they don’t really live up to their promise of knowing what to do. This place is great don’t get me wrong but just make sure you know what you’re coming for. Also has 2-row sedan shuttle.


Nov 06, 2024

Great Service and communication. Highly recommend!


Nov 06, 2024

They are very considerate and professioal they very knowledgeable and caring to your needs when it comes to your car


Oct 06, 2024

Had a difficult situation with a flat tire and bad lug nut key. CB saved the day with fast, efficient service at a reasonable price. Not to mention the extremely courageous service.


Oct 06, 2024

I took my car to Christian Brothers because I had heard they had much more reasonable prices and better customer service than other shops. That was far from the truth. While the staff is incredibly nice and kind, the prices are practically robbery. For the parts alone, they charge literally more than triple. I was able to find and order one of the parts I need for $70 and will find someone or another shop to replace it, Christian Brothers wanted $208 for the exact same thing. I wasted time and money taking my car in to this place. Definitely not recommending them to anyone I know. They’re lucky I still allowed them to do any of the work they suggested by letting them replace my tires. Again, the staff at the desk is kind and personable and if their prices were even remotely reasonable, I’d be willing to give them another chance. It’s just truly not worth it for you to take your car here.


Oct 06, 2024

I’ve taken my car here a couple of times for various service needs and I’m grateful to have an automotive facility that I completely trust so close to home. I wholeheartedly recommend Christian Brothers automotive for all your needs. The people are great and sensitive to my time.


Oct 06, 2024

The best service in westchase!! Definitely recommend


Sep 06, 2024

Caught in a downpour early 2024, splash guard partially detached. Took it in with a super easy after hours drop off. Next day I got a bunch of pictures showing the structure was ok, the guard was in tact, and the plastic pins just needed replaced. $60 when they easily could have said “sorry, new splash guard that’s $400”. September 2024, same thing with the splash guard. Stopped by to drop off and they said “oh let me take a look”. 10min later “you’re all set sir”. Asked for the price, “it’ll cost you a handshake”. I’ve never felt more respected and comfortable as I am here. When something major happens, they’ll get my money 😂


Sep 06, 2024

Professional, clean, honest and they communicate very well. We’ve taken our cars there a few times and have had a wonderful experience each time. I highly recommend them!


Sep 06, 2024

The gentleman at Christian brothers were professional, patient, and thorough when explaining the issues. It’s also a very clean establishment.


Sep 06, 2024

Very good service.


Aug 06, 2024

Very friendly and great service


Aug 06, 2024

Very good customer service care here! I will always go here to service my car very honest service technician’s here as well ! Over all I Give this business a five star review!