Cliff's Auto Repair

Nov 26, 2024

Great auto shop. Was well informed on Mercedes and helped me avoid making a mistake and going with a cheaper oil change. Very honest shop and will have my business from now on.

Nov 23, 2024

A rare gem. If you're looking for a skilled, honest, reliable mechanic in the Copperfield area, this is the one for you! I've had nothing but positive experiences with the owner and his team. Everyone I've interacted with there has been professional, responsible, friendly, helpful and trustworthy.

Nov 23, 2024

A little pricey

Nov 22, 2024

Exceptional service, quick and the alignment service mechanic was professional and courteous, he aligned the vehicle, went on a test run, came back and re-aligned one wheel, was very Thorough to make sure the car ran straight. He backed the car up to the front door. So after I paid, I went out the front door and the car was waiting for me there. Very impressed. Highly recommend the alignment service.

Nov 22, 2024

Helpful and quick getting my service I needed done! Thanks

Nov 21, 2024

Easy to get an appointment and the work is always finished within the time frame given.

Nov 20, 2024

At Cliffs they almost always show you exactly what’s wrong/missing with you vehicle and are always super helpful when it comes to 1 on 1 parts for you specific model

Nov 20, 2024

I've taken my car to Cliffs for a few years now. They were recommended by a neighbor. Its a warm welcome as soon as you walk in and the guys behind the desk are ready to help. I found them to be honest and extremely knowledgeable. They keep you informed about your vehicle and always trying to save you money with options. The only mechanic I will go to!!!

Nov 13, 2024

Awesome service no up sales just quality service from their mechanics.

Nov 13, 2024

Best and most thorough customer service in Houston. Simply honest and professional, went above and beyond, won’t go anywhere else in the future. Thank you for an incredible customer service experience!

Nov 13, 2024

Fast and excellent customer service.

Nov 13, 2024

I have always taken my vehicles to Cliffs Auto Repair with great results. I took a vehicle in to get a second opinion on a $4,500.00 repair quote from another auto repair shop near my office. Jeff confirmed the diagnostic, but said he thinks the issue is covered by the manufacture and said I should call the dealer. I did and it was covered. I cherish honesty, especially in auto mechanics. Great people!

Nov 13, 2024

Jeff and Candis we're great. They made sure I was well informed of everything going on. They were honest and didn't pressure me for addons or anything but necessary. I will be going here in the future for sure!

Nov 13, 2024

This is hands down the best repair shop there is. Cliff the owners main focus seems to be about being honest and doing the right thing, it really feels like it’s a top priority. The staff there are as honest as they come. They act like Jesus himself is watching every word they say to a customer (which he is). Prices are the best I can find more than half the cost of a dealer!! and trust me I looked everywhere. With the price of inflation going crazy don’t be stupid take it to Cliff get it done fast and at a great price! Dosent matter what’s going on with your car Cliff is going to figure it out! Never had a bad experience and I plan on making the location my only service location!

Nov 06, 2024

It was a great experience!

Nov 06, 2024

The shop I regularly go to wasn’t able to complete a state inspection. I went to Cliff’s having never been there before because it was close to home and still open. I was greeted immediately by Candis, my vehicle was taken back and inspection taken care of very quickly. The waiting area was clean, comfortable, and had a lovely coffee bar and water. Candis was very knowledgeable and informative. I was very impressed, so much so, that the following week my husband needed an emergency repair, I sent him to Cliff’s. Great service by honest, knowledgeable people. You can’t ask for more these days. On top of that, we’re supporting a small business.

Oct 27, 2024

Easily one of the best and most honest mechanics you'll ever find. The whole team is great!

Oct 27, 2024

Highly Recommend this shop. Dropped my car off for a second opinion on a Monday morning. Jeff was very nice and patient with us. He answered all of our questions. After doing a diagnostic test on my car he called and advised me that it was actually a manufacturer recall and the dealership should fix it for free. This was great news as the first shop I had taken it to did not tell me that and in fact quoted me a price between $700-$1200. I am so very glad we decided to get a second opinion and even more grateful that Jeff is an honest man. He could’ve easily taken our money but he didn’t. So even though we didn’t have any maintenance work done on our vehicle we will definitely go back there with any upcoming vehicle issues that may occur. Thanks again Jeff y’all are awesome!

Oct 27, 2024

Just the best there is. Hands down.

Oct 27, 2024

Still an owner of a Old Model Oldsmobile and Cliff's is the only place I know, that has the knowledge to fix my car.

Oct 27, 2024

We’ve been going to Cliffs for 15 plus years! The service has always been great and the owners are honest and really nice. The prices have also been very reasonable. We will be back.

Sep 27, 2024

Cliff's auto accurately diagnosed the problem with our car, made the necessary repairs and got us back on the road quickly.

Sep 27, 2024

Good service and they have the BG service also...

Sep 27, 2024

The shop tried to scam me, they quoted 1 price for the transmission price but came to find out he wanted to outsource the transmission, and he was not going to do the work himself. He tried to overcharge me for work he was not working on my vehicle an extra $3000.00. He was pocketing himself without any warranty. For the service repair looking at my vehicle estimating quote stated the price was $129.00, once I made it to this place to pick up my vehicle the price changed to $160.00. I called another transmission place for a quote, come to find out he called the same transmission business after I had given the information about my vehicle the female person on the phone stated a person just called and given my vehicle information asking for a quote to rebuild the transmission on the same make, model and year. That's when I found out he was trying to charge and pocket $3000.00. Do not use them, they don't work on transmission on Google for transmission near me.

Sep 27, 2024

Cliff’s Auto Repair came highly recommended to me and they did not disappoint! I appreciate they got my vehicle in promptly, were very pleasant in interactions, patience with questions, and provided a loaner vehicle during repairs. Their waiting area was also very clean! Thank you!

Sep 27, 2024

Great service and quality work! Never disappointed

Sep 27, 2024

Great!! Customer Service/communication from start to finish during my visit. Knowledgeable of service, products etc needed and with very fair pricing.

Sep 27, 2024

These guys had me out the door the same day as a last minute walk in, my engine was misfiring and had several lights popped up due to struggling spark plugs. They diagnosed very accurately without pressuring you into doing any additional unnecessary work. Solved the problem and still had enough cash to have a great weekend so these guys are truly life savers. Big thanks to the nice receptionist lady and all the hard working mechanics who put in that work.

Sep 27, 2024

We are very happy with the service they provide. Really nice person on the front.

Aug 27, 2024

2 👍🏼👍🏼 Up !

Aug 27, 2024

I went in to Cliff’s with an obscure issue with my vehicle. A strap from my work laptop back got stuck in the rail of my secondary row seat. This was preventing me from removing my work bag or safely latching the seat. I’d spent hours attempting to detach it myself but decided it was a little more involved than I could handle. After entering Cliff’s office, a lady greeted me and I explained the problem. She immediately took ownership and pulled my vehicle into an empty bay. She, along with another associate worked tirelessly for 2 hours to remove the strap, as it had become jammed and required the seat be removed from the vehicle. Once the job was complete and the seat successfully reinstalled, I went into the office to pay for the labor. The owner of the store (the husband) asked his wife (the co-owner) what the charge would be and she was adamant it was free of charge. Keep in mind it was over 100 degrees and the work went on past their normal operating hours. I refused and explained that I must offer some kind of compensation but again she said no charge. These people are amazing, and they have customers for life through my family.

Aug 27, 2024

The AC on my wife's 2008 Dodge Nitro went out and she was essentially riding around in an oven. We just moved to Cypress and found this shop on a listing via Google. They took down the description of the problem on Monday when I called, I dropped it off to the Teusday morning, they called within an hour and found there was a leak and a part needed to be ordered. Part came in same day, they replaced the hose, and did the evac/recharge of the AC, tested it and I picked it up the same day before 3pm. It was roughly $400 for the parts, labor and service, but now it runs as cool as a refrigerator and my wife is happy to not be sweating behind the wheel on the way to work. Other places were going to charge far more and it at a much longer wait. The Didge dealer wanted over 1k. This place was friendly, knowledgeable and eager to help. These folks got down to business and took care of us. If I have any issues I will be back. Two thumbs way up! 👍 👍