CMP Auto Repair
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Review highlights
"… , like they said. I called CMP Automotive and Michael came to the rescue! He was so kind and professional and got me up and going in no time. I'm truly grateful to you …"
"Price was awesome for the quality of work."
"Good community service does good job good people"
Overview
Categories
Auto repair shop
Directions
321 N Loop Dr
Waco, TX, 76705
Phone number
Call: (254) 661-7498Website
N/A
Hours
Sunday
Closed
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
Services
Reviews (29)
Jan 24, 2025
Great service pull up in got car fixed asap
Jan 07, 2025
His work and his prices are A-1. He does real quality work and have you riding right. I promise you make him your new mechanic
Jan 07, 2025
Mike literally saved my car and my life after engine failure mid drive to Oklahoma. He responded quickly, showed up in a timely manner and explained everything to me in a way I could understand. Made the repairs swiftly and was very kind. I live in Austin but will continue to make the trip to Waco to get service from CMP Auto repair when my vehicle is in need. Mike can be trusted. Thanks again, CMP AUTO.
Dec 07, 2024
100% recommend. Very helpful and very knowledgeable. They do just about everything including towing. They have made a permanent customer out of me. If you need your vehicle checked out or worked on, this is the place to go.
Dec 07, 2024
GREAT EXPERIENCE
Dec 07, 2024
Had my truck there longer than expected, most people will get you for storage but he didn’t. Solid guy 💯 🤝
Nov 07, 2024
Dude sucks don’t go here massive scammer- tried to charge $1 a mile for a mistake he made; car also had paint chips in the front, I mean the repair and paint job where it was supposed to be was good but like took a month when originally supposed to be a week
Nov 07, 2024
Had a great experience with them. I had a flat at like 11:30 at night. Took them about 20min to get to me and change my tire. Great customer service and extremely fast
Nov 07, 2024
I usually do not bother to write a review, especially a bad one unless I am badly mistreated. In this case I feel that I was violated and scammed. Simply put, the original agreed work should be done in 45 days on $3800. It ended up being close to five months and about $7000 paid "under the gun". Let me explain to you his business. He does not have a shop(he has a parking lot) and does not know how to fix cars. He is taking calls and promise the world to you to get you in and give you reasonable estimate but demand cash or Zelle type of payment then he send your car to other shops to do the job. Then he will ignore your calls, txt and does not care anything he had promised you. He probably pays very little to the other shops so the repair work is terrible. When I get my car, it has RED check engine light, car does not start, after started it only goes half a mile. Since he pays very little to the other shops, then the other shop demands payment from you, if you do not pay, the shop will threat you with storage charge of $35 per day (they will not give your car back) so you have to pay whatever they are asking(for me was over $2000). Then finally when you go pickup your car, CMP will ask for even more money (for me it was $1000) otherwise he will not give your car back. You have no option but pay. Another factor to consider is that Michael (CMP business operator) has a very bad temper. On our way to the other shop to pick up my car, he drove so fast and he almost rear ended to the other car. He is frustrated everyday because he is unable to conduct his business in an orderly way and blame everything to everyone except himself. On the same day I was with him, he misplaced his wallet and was frantic to search for it in his car and when he realized that he can not find it. He drove his car like maniac, 50 m/h like in parking lot, sudden turn and start/stop. I was praying I would not die with him! It was so frightening. He complained bitterly about everyone calling him ask where their car is and how hard it is to do his job but he does not realize that he does not have any skill to get the job done he promised to you and brought misery and frustration to himself and everyone involved. By the way, now bank can dispute Zelle charges and I am going through the process to get that $1000 back he forced on me the time I went pickup my car. He should not do this work in my view. I feel violated and at the same time feel sorry for him. In the whole ordeal, I have some help from local police and was told he is known to them, there are quite a few complains they received but our society somehow let him get away with it. He is also dumping car parts and trash in the adjacent lot which is city property. I think he has more troubles than what I want to know. Simply put, if you want your car repaired the right way, avoid him in all means and save your trouble and his!
Nov 07, 2024
Mike was very nice and genuine when we spoke. This is the first time speaking to a mechanic that I don’t know personally, and I felt very comfortable.
Nov 07, 2024
What can I say bout CMP AUTO REPAIR? He got me in and out within a WEEK!! Everything went smoothly and he keep his word on everything he told me %100
Oct 07, 2024
True definition of 5 star service Only one technician but still finished my repair in one day. Dedicated, professional and committed is the service I received and even stayed after hours to finish the job and return the car No other feelings other than completely grateful Thank you Mike!
Sep 07, 2024
Car broke down while driving South from Dallas, Mike (owner) has had the car for about a month and a half with no end date in sight. He said it would be done over a month ago (see promised date of 6/25 when it is 8/15) and since then has been periodically unresponsive to our check-in text messages and calls. Unresponsiveness has lasted weeks or has been addressed with snark, and it is hard not to feel like we are being scammed due to the unprofessionalism in his communications. Only performs minor work in shop and contracts real mechanics to perform fixes. Our car was in another lot across town.
Sep 07, 2024
Michael was amazing, car broke at night and he was readily available to help and got it fixed. He was just amazing
Aug 07, 2024
Excellent work by Mike !
Jul 07, 2024
5 star review!! Had car troubles on the way to work, check engine light came on, had it towed to CMP. Mike got it diagnosed and fixed all within the same week. Would recommend to anyone in the Bellmead/Waco area!!
Jul 07, 2024
Don't use this shop owner Mike is not trustworthy, he will make up issues to get money from you. He will use same parts and clean them and charge you for new ones, he is not puntual, he doesn't answer your calls. He is not a good mechanic he doesn't fix the issue and job is done in a rush. The 5 star reviews are a scam he told me to write a 5 star before he did work to my car for "a free brake diagnostic inspection special". (Sorry English is not my first language) I took my suv to CMP auto repair, to get my front brakes worked on because my wheel shake when I would brake at high speeds. I took it in Saturday and the owner Mike wasn't there in the morning at the time he picked which was 8am. That was already the 2nd time he wasn't puntual. Then he keep my car the whole weekend and no call and wouldn't answer my calls, he said he opens 24/7. He finally answered Monday after noon after many call attempts I did. He give me excuses but that my car will be ready Monday at 830pm. I asked him what's wrong with the car he said it was the brakes he replaced them new,( rotors and brake pads) so I waited until 8 and no call so I call him to make sure and no answer then he said he will pick me.up to get it but at 930pm I said okay sure well 10pm came and no show I just went to sleep. Next day I had a text until 11pm the car was ready. I call him at 6am and told him I'm ready to get my car he told me he would pick me up. He did. Late but he did he told me there was still vibration in the car but it was the suspension which I doubted because is not an old car. I got home to check the brakes and the wheel nuts were lose in each front wheel at least 3 of them where HAND LOOSE! I literally use my hand check and they came off. It was unbelievable. I drove the car and the vibration was still alot, I was furious he didn't fix and charger me $375 for it. The dealership can do it for $350. At this point I didn't trusted his work and word. So I took it to another shop and they told me it was the brakes, even though they look new they said it was the problem. So they turn them down the front ones only and new brake pads On the front. That did it. Car was driving smooth when I brake. I went to Mikes shop and told Him he didn't do a good job at fixing the issue and if he was going to cover the other shop bills. He gave me a lot of excuses that they worked on the back brakes and I told him they didn't because it wasn't in the receipt He kept making excuses and blaming the "new impact" on the loose wheel lug nuts. I could tell he had lie about the suspension to get more money from me. He is not trustworthy. I know for a fact he used old brake pads so he can save some money that's why the issue stayed.
Jul 07, 2024
Mike really helped me out and worked with me to get my car fixed and was super understanding of all my questions.
Jul 07, 2024
Mike takes just 3 month to change your Battery , 4 months to fix an Alternator, Finally coming to big parts like Transmission the Time Frame is still unpredictable by scientists and Mike. I am uploading his copy of the receipt which he gave me a Year back. 2013 Ford Escape black car with tag KS ONE 01 if you see the car still at his shop. Please ask him to fix my car or return my Money. He is not trying to answer my calls. If you still decide to give your car to Mike you are more than welcome to get screwed.
Jul 07, 2024
With my tire being flat and unable to move, Mike (owner) came to my house to help me! He also fixed my AC as well! Very nice man and great service! Check him out guys!
Jun 07, 2024
Did not go to shop however he was willing to help me out through the phone for absolutely free seems like an honest and friendly gentleman
Jun 07, 2024
Excelente trabajo. Y muy buena atención
Jun 07, 2024
Good community service does good job good people
Jun 07, 2024
Great guy with good service!
Jun 07, 2024
I had an outstanding experience with CMP Auto Repair! We needed a part and were only in town for two days. The owner was incredibly quick to help, punctual, and ensured we were back on the road within an hour. Our trip home was smooth, all thanks to his excellent service. Highly recommend CMP Auto Repair!
Jun 07, 2024
Muy buena la atención y eficas
Jun 07, 2024
Very good mechanic
May 07, 2024
Helped me figure out what was wrong with my truck when I got stuck in Waco. Mike is a reliable guy. Would recommend to anyone in Waco.
May 07, 2024
My car would cut off while I was driving it. I tried to fix it for months. CMP replaced the fuse box in the trunk of my 2011 Chevy Malibu and I am happily back on the road. Thanks CMP 🙏🏾