Colerain Auto Service

Oct 07, 2024

Do not take your car here, they have no idea how to fix anything and the owner hiring people off the street to fix cars because he has no clue how to do anything himself

Feb 07, 2024

Very bad customer service.

Dec 07, 2023

(They caused a bigger problem than what I needed fix and refused to fix it)I took my car in and told them that I had a coolant leak and I needed them to find out where it was coming from the guy did the diagnostics call me back and said I didn't have a coolant leak that I needed valve cover gaskets a throttle and spark plugs and also a oxygen sensor I let them fix it and then they call me back and told me while taking out the oxygen sensor they stripped the threads and now I need a catalytic converter which cost $700 they claim they didn't strip out the threads but it was an original part and because I fix cars I immediately noticed that they heated it up to loosen it and wind up stripping the threads they didn't want to take responsibility for it so I wind up having to buy a new catalytic converter and put it on myself and then after doing my own diagnostics when I had the time I found out all I needed was a $42 coolant reservoir tank so I wind up having to spend $1,600 to find out all I needed was a $42 replacement part these guys are not honest at all if you take your car there and don't know anything about cars they will lie to you and take your money don't trust them I will be taking them to court to get back the money I had to spend to repair what they broke

Dec 07, 2023

Amazing service every time. I always get greeted with a smile and my cars have all been worked on. I appreciate Greg and his team. I will continue to visit the shop when things might happen.

Dec 07, 2023

Bad business I bought my car in to get my engine repair it took 2 months an when I go to pick up my car it does start with the key that I have to take it somewhere to figure out what’s the problem….. after charging me over 10 thousand dollars… civil law suit is on the way…. Beware there bad business

Dec 07, 2023

Bad business bad business bad business this guy at the front counter took my money before I gave it to him and also trying to charge me 700 bucks to put on a starter.. this is a civil matter not worth it at all...car is still not running and just such a bad place of business. My experience...

Dec 07, 2022

Giving two stars instead of one because they answer their phone and the staff isn’t rude. But they told me my car would be diagnosed Tuesday when I dropped it off Monday. Come Friday it was still sitting untouched. Tire Discounters had it repaired in an hour after they got the parts. Simply disappointing that they over promised and way under delivered.

Dec 07, 2021

Good service and great people

Dec 07, 2021

Great customer service! I needed a tire repaired not once but twice and they took care of me immediately so I could get to work on time. I will definitely come back for any mechanical issues.

Dec 07, 2021

Greg is a liar. Nothing but a scam

Dec 07, 2021

Greg, Dan, and Kevin were extremely professional. I brought my car in for service and they were able to quickly find the issue with my AC. The repairs were half of the cost than the dealer quoted me.

Dec 07, 2021

My daughter took her car to get a tail light bulb replaced. The guy said that he would take a look at her car and never came out. The guys working there were not busy at all. There are also many cars on the lot waiting to be repaired. Very unprofessional customer service. When he came out of the office he pretended to be looking at something on the computer. Please do not use this business or perhaps my daughter was the wrong color. May I add that she's eight months pregnant and could not receive any help from this business....

Dec 07, 2021

No help

Dec 07, 2021

Would not fix my car and overcharged me for parts and labor

Dec 07, 2021

Wow, what an experience. Kevin and Dan are the hook-up on tires and service. These are the only guys that will ever service my vehicles. Ever.

Dec 07, 2020

I hated this place

Dec 07, 2020

I was having problems with my transmition not wanting to shift properly so I took it to cas and they had it done within a few days. Thank you cas I will be there again if I have any other issues

Dec 07, 2020

Mike came to my house and took my money for the part and partial labor and never returned. Every time I call he sends me to voicemail and then text me excuse after excuse or tells me he is on his way and never shows up. Super great thing to do to a family with 5 kids during the holidays. Do not use him

Dec 07, 2019

After having my car for almost a month to fix a 1 busted brake line these pretent mechanic's ran the new line which I had to replace my self becuase due to them not running it properly (it was cut too short) instead of fixing it they cut corners and almost killed me and my family they also broke my gas tank and my distributor they also left 8 sensors unplugged on my engine which they had no busy even touching the only thing I am surprised over is that they didn't steal anything but super shady I would rather pay a dealership than ever go back to these idiots again

Dec 07, 2019

Be careful they will over charge you. And they have really bad communication

Dec 07, 2019

Great service, does great work, I highly recommend.

Dec 07, 2019

I actually broke down and Mike, the mechanic at CAS, came and helped me. Was able to get my truck back to the shop, get problem fixed, and me on the road again. All at an affordable price. Very knowledgeable and speaks to you not at you so you understand the issue at hand. Highly recommend going there for your vehicle needs

Dec 07, 2018

Always great service, reliable and efficient. I don't trust anyone else to work on my car. Highly recommended!!

Dec 07, 2018

Great service and affordable

Dec 07, 2018

Trustworthy professional and honest

Dec 07, 2018

Always have excellent service! Quick and honest work. When you need something done, they don’t waste time! I still drive from Kentucky to get my car problems fixed here!!

Dec 07, 2018

EXCELLENCE work and very fast!

Dec 07, 2018

Great service I came in got my brake's done and the figured out my check engine light for me I'm going back and getting my car detailed they do amazing work

Dec 07, 2018

So friendly & resonably priced I felt taken care of and will be going back for all of my auto needs!!

Dec 07, 2018

Some quality work they're doing here.. They're trustworthy and it's upheld by their honest pricing, skilled work and speedy response. 10/10 recommend. Remember, you get what you pay for!