College Station Ford Body Shop

Sep 07, 2024

I had a great experience at College Station Ford Body Shop! The staff was incredibly helpful and friendly. They were working for me, not against me and weren’t trying to get my money. They fixed my car quickly and efficiently. This was especially appreciated as a female college student 9 hours away from home. Would highly recommend!

Feb 07, 2024

A huge thank you to Jeffery, and to Susanne as well for all their help with the process of fixing my car, my family and I aren’t from Texas so we have a hard time trusting people when it comes to our vehicles but they’ve truly made this experience smooth sailing for me, and my car looks great!! They originally told me it would take about 2 weeks and the work was complete in 1 week! They got it done very quickly and efficiently. CS Ford is the place to go if you’re ever in an accident or need any body work done on your car. These guys are very professional and very welcoming as well! 10/10 Recommend not wasting your time anywhere else!!

Feb 07, 2024

Excellent customer service!! Jeff is the man to go to!!

Feb 07, 2024

Need to return calls and emails about your vehicle and after you have it fixed they never returned anything yet.

Feb 07, 2024

Nice

Feb 07, 2024

The car looks good but they won’t do an efficient job at communicating when your vehicle is done and won’t call from the body shop number, I got “calls” from a number that wasn’t 979 area code, which I do not answer because I personally have no business in Florida, never received an email or a text letting me know my car was ready then three days later they called from the body shop so I went and got my vehicle, they told my insurance since they tried to contact me from their personal number not the shops number three days prior it was late so my insurance is causing me trouble. Oh and to put the cherry on top I received both a text and email letting me know my car was “ready for pickup” AFTER I had already picked up my vehicle meaning they most likely forgot to send it out and placed the blame on me. They are very nice but someone is not doing their job correctly.

Feb 07, 2023

Had a simple warranty issue. They ordered the part, called when it arrives and scheduled the repair. Accomplished the repair in the planned amount of time and I got my vehicle back as scheduled with new OEM parts. Great job CS Ford!

Feb 07, 2023

Management here is always nice. I like fixing their stuff when needed

Feb 07, 2023

Robert Taylor and his staff did an amazing job repairing my car after an axle broke on a 18 wheeler and damaged it. Mr. Taylor went above and beyond to make sure I was completely satisfied. He was always professional and kept us abreast of the process. I would definitely recommend College Station Ford body shop to anyone.

Feb 07, 2023

Good service.

Feb 07, 2023

Took my truck in to get the hail damage fixed. They had to replace the entire top and hood. Once I got it back, I noticed they scratched the front bumper in the process. Robert was able to rectify this within a week and now the truck is looking brand new. Appreciate the service and the Beth helping me along the way.

Feb 07, 2022

Very courteous and efficient.

Feb 07, 2022

Victoria was the lady I worked with to get my car fixed she was very nice and very helpful. I gave it 3 stars because the lady at the front desk wasn't wearing a mask and was coughing. She was also very rude and has no good customer service to me or my husband when he picked up my car!

Feb 07, 2021

Awesome customer service! Definitely my go to when I need repairs to my vehicles.

Feb 07, 2021

When my wife backed her 18 Ford Explorer into a poor unsuspecting Toyota Tundra on an energy drink, gas station run, College Station Ford's Body shop was there to fix it. They fixed it perfectly, and in a very timely manner. I could not be happier with the overall results. It came out looking just like new. They handled everything with the insurance company for me. I could not possibly be happier with the service I have received. If you have a need for a body shop this is the place! A++++++ 5 Stars