College Station Ford Service Center
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Review highlights
"Routine service including oil change, tire rotation and complimentary multi-point inspection. In and out in 35 minutes."
"I appreciate the work bar set up to do some computer work while I waited."
"Great job replacing DEF heater on F350 Tiger Motorhome."
Overview
Categories
Auto repair shop, Auto air conditioning service, Auto electrical service
Phone number
Call: +1 979-431-3481Website
View websiteHours
Sunday
Closed
Monday
7:00 AM - 6:00 PM
Tuesday
7:00 AM - 6:00 PM
Wednesday
7:00 AM - 6:00 PM
Thursday
7:00 AM - 6:00 PM
Friday
7:00 AM - 6:00 PM
Saturday
7:30 AM - 3:00 PM
Description
At College Station Ford, we strive to offer quality service that you can always rely on. From the moment you arrive, you’ll be greeted by our friendly staff and from the moment you leave, you can ensure our team has prepared your vehicle for many more hours of driving. Our highly qualified technicians are understanding of your needs and your vehicle so you can assure your maintenance is not only completed in a timely manner, but done right the first time.
Reviews (34)
Jan 31, 2025
They were able to tow my car and get it to the shop very quickly! Only took a few days and she was done! Great customer service and a very helpful environment!
Dec 07, 2024
Service department was very help full and Christian the tech that was assigned to my vehicle did an amazing job and gave excellent service.
Nov 07, 2024
Cody was great helping us find the problem with my sons truck and filing the warranty.
Nov 07, 2024
Good communication, good people, very methodical, would reccommend.
Oct 07, 2024
My vehicle was serviced in a very timely manner. Everyone was professional, friendly and knowledgeable!
Oct 07, 2024
Quick and easy fix. They let me reschedule my appointment multiple times and made things very relaxed. They had to replace my bumper as well as the tailgate and did a great job. All the Staff were very nice and professional.
Oct 07, 2024
There was a lack of additional costs mentioned by the service department. However Grant and Brett did the right thing and corrected the issue. The shuttle driver was great and having the shuttle service is a huge plus.
Sep 07, 2024
The service writers were very professional. The appointment time was exactly as they said! I was done in 35 minutes.
Aug 07, 2024
I would like to give praise to the College Station Ford Body Shop for their professionalism and prompt service. Clayton, handled my case with my vehicle with such ease , making my experience completely stress free. I definitely would recommend this staff and their hard work as their service was top notch.👌👌👌
Jun 07, 2024
My experience at College Station Ford was good. It was quick, they came to my place, everyone was friendly and polite.
May 07, 2024
Couldn't have asked for better service! Went in for a known problem with the transmission, expecting the runaround to fix it under warranty. I got nothing but kindness, respect, and accommodating staff. Kudos for blowing my expectations our of the water!!
May 07, 2024
Went in for a vehicle inspection and was in and out super quick. Friendly staff and great customer service, keep it up guys!
Apr 07, 2024
Dropped our vehicle off in the morning for recall service. It was complete quickly, and we were called to pick it up, or they would have dropped it off, just after 12 noon.
Apr 07, 2024
Perfect!
Apr 07, 2024
Staff and quality and speed of work great !!!
Mar 07, 2024
--- 2024/02/16 --- Got a call this morning that my truck was ready. I headed into the dealership around 2:00PM today to pick her up. Learned that one of the control modules in my 2020 F350 had already died... THANK GOODNESS for the extended warranty I picked up at purchase. It'd be REALLY NICE if the OEM would produce quality parts that lasted. 🛻 Very happy with the service experience and communications from the College Station Ford team. While my truck still need a good detailing... AT LEAST she's no longer telling at me at startup. 🤩 --- ORIGINAL REVIEW --- Called and spoke with one of their service managers about a recall repair issue from a dealership in Ohio. He arranged to have my 2020 F350 Tremor picked-up from our campground for service. They picked-up my truck yesterday and arrived in a well marked SUV. Both employees were wearing College Station Ford shirts and the driver had a tablet to check my truck in BEFORE departing. (great tech implementation) Really appreciate that the driver did a full walk-around and didn't give it too much throttle as they drove away. Will update this review once I get my truck back from the service department, but first impressions are pretty good! 🤩
Mar 07, 2024
Appt set online, seamless and reasonable time taken. I appreciate the work bar set up to do some computer work while I waited.
Mar 07, 2024
Great customer service! The shuttle service made the experience even better. They even delivered my car to my house. It only took 1 day to complete all of the repairs. Very pleased
Mar 07, 2024
Handled my recall service very professionally and were persistent about getting it done which I appreciated.
Mar 07, 2024
I had an issue with the adaptive cruise control system in my Mustang Mach E. I made an appointment to have the car serviced. The technician did a fantastic job diagnosing and repairing my issue. I got the car back and the adaptive cruise control works correctly now.
Mar 07, 2024
I had the please of having Kristin as a service advisor. She frequently provided realtime updates about my service. I needed a new engine so I know this was no easy task for her. The entire staff surrounding her were all friendly as well. My car runs like it’s brand new! Thank you!
Mar 07, 2024
Recall for brake issues on maverick. They Showed up to house to do update software in timely manner.
Feb 07, 2024
Extremely pleased with my recent interaction with College Station Ford. Grant showed me how a dealership is supposed to treat customers. Very very happy with how this experience turned out. Grant kept me in the loop about the issues my vehicle had and even took it to another shop(Gladney) to get fixed since they were not able to fully diagnose it since its not being a Ford vehicle. He certainly did not have to do that for me, but he did and I am grateful. I was even given a loaner car while mine was in the shop even though Ford didn’t actually repair my car. KINDNESS goes a long way. Thank you, Grant @College Station Ford for all you did for me.
Feb 07, 2024
Great experience! Caring service
Feb 07, 2024
I dropped off my vehicle at College Station Ford Tuesday morning and by Thursday afternoon it was ready. Thanks again for a job well done
Feb 07, 2024
I received excellent service from College Station Ford. The service writer kept me in the loop on repair ETAs and status of the mechanical findings surrounding my complaint. I highly recommend them.
Feb 07, 2024
I recently purchased a truck from a different dealership. However, it needed some repairs and I was having no luck communicating with them. Bryan Hemphill really saved the day for me. He filled me in with the dealership that would not contact me. That being said, I am glad to see some people still taking pride in their work and going above and beyond for their customers. It was a breath of fresh air dealing with College Station Ford
Feb 07, 2024
It's ok I guess.
Feb 07, 2024
My experience at College Station Ford was albeit long but that's absolutely nothing on them! They were very helpful and kind throughout my service and were extremely accommodating when I asked to add other things to my service. Their interactions with other customers while I was there were also very nice, they spoke to the customers with the utmost respect including myself and were sure not to over explain anything to me. I will be continuing to use College Station Ford as my designated place for all my future service needs. 10/10 definitely recommend!
Feb 07, 2024
Savanah at Clollege Station Ford body shop was great!!
Feb 07, 2024
They were helpful and polite
Feb 07, 2024
They were very helpful and even did follow up fixes in less than an hour!
Feb 07, 2024
Took my truck for a service and everything was great
Feb 07, 2024
We had a fuel filter blow out. Diesel was going everywhere. We lost 1/3 of a tank in 3.5 miles. The service writer was on it the minute we pulled in for service. She was talking to one of their lead Diesel techs. He came out and checked a couple of things and said it it was a blown out fuel filter. He suggested that we go thru their express service. They could change out the fuel filters and housing. Plus, it would be less costly, and they should fix it while we wait. I had them go ahead and do an oil change if they could. They did everything, plus pressure washed our engine compartment, fenders, hood, and windshield. Ot was not cheap, but what is anymore. The service we received was worth every penny. Thanks service writers and the technicians. A special thank you to Hayley and Kenneth. If we ever need service in B/CS, TX. We will be back. No questions asked.