Collett Tire Shop

Nov 13, 2024

I previously had a good experience here. Came in same day to replace my tires and they were super helpful. I did end up getting two used tires from them assuming they were good tires. In three months, one of them started slowly deflating and was not able to be fixed and/or patched. I was told I needed a new tire. I thought I paid for a warranty but it was only for 30 days and lucky for them it took 3 months for the tire to go bad. They charged me $160 for a new tire to be placed with no discount. Poor customer service in my opinion since they are the ones who placed the bad tire on my vehicle in the first place. I understand there is a risk with purchasing used tires but I did expect them to place good and functioning used tires on my vehicle. They took no accountability what so ever for the bad tired that was placed previously. Not helpful during this process. Would not recommend this place again. Very frustrating.

Nov 13, 2024

My fiance had purchased tires from here previously. They were 2 used tires. After about 3 months one of them continually would run low after a week or so. I went to discount tires to have it patched and they said the tire was not able to be fixed. I went back to the place she purchased hoping they would be more reliable and honest. They ended up checking the tire and said they could not patch it as there was already a patch job done on it. We had no choice but to buy a brand new tire. I was disappointed to find they did not offer a courtesy reduction of cost as it was barley 3 months since they put this "used" tire on. My fiance is a nurse and has a long commute everyday for work so it does not make me feel great that they would put bad tires on her car. We all know the term "used" comes with some wear and tear but the fact this tire was already in rough shape when they sold it to her was a shame. Shame they did not care about customer service or doing the right thing by offering any form of courtesy for selling a faulty tire to begin with. If you want reliable customer service or a place you can trust, I WOULD NOT RECOMMEND spending your money here. Shame to because id rather support smaller local business but seems they are no better then the big time companies that rip you off.

Nov 06, 2024

100% recomendado. Muy buen servicio, rápido y amable.

Oct 30, 2024

Professional and fast. Showed up quickly, had the tire off and a new one mounted in less than half an hour. The price was very reasonable.

Oct 27, 2024

I have a small fleet of commercial vehicles that I take to Collett for any issues that arise. Chris always explains things well and gets us back on the road quickly. Highly recommend!

Oct 27, 2024

Respectfully - I have been here before. When I returned the Manager/Younger guy who runs the register lacks customer service when it comes to honesty. This place is a scam and or lie for a sale. Sold bad tires then tried to flip it on the customer/me using sarcasm and placing the bad sale on me instead of being a good businessman and helping a customer. Now I have to get a new sensor for my tires because when your tires are replaced here the air caps are not placed back on the tire. I'm out of money for that AND $275 for buying 5 tires within a two-week span starting August 14th, 2014. I'm a woman so I don't think this will happen to a man but be careful and keep all receipts. @ Better Business Burea.

Oct 27, 2024

Wow! Patched my tire in 10 mins flat. Cost $20 would use again!

Sep 27, 2024

Great pricing and service. Have been there twice in the last few months. Would definitely go again

Sep 27, 2024

Hace semada y media fui a hacer un cambioy balanceo de llantas y perdieron la tapa de un rim de mi camioneta y no se hicieron responsables cosa que ahora es un costo para mi ...aquí el encargado no dio ninguna solución...😡😡...

Aug 27, 2024

Best Car Shop in Dallas. Price. Service. Quick. Took care of my brakes for $160 installation fee

Jul 27, 2024

Found a nail in my tire today, was losing air. Discount tire told me I need 4 new tires. Showed up at Collett no appointment (Friday 5:30pm btw). Ray, the employee that helped me, jacked up my car, took the tire off, and had it patched for $15 in less than 5 minutes. Highly recommend. Was there in total for less than 10 minutes.

Jul 27, 2024

I brought my 2013 Ford in on a late Saturday morning to fix a coolant leak. They had everything fixed by the end of the day and for a reasonable price.

Jun 27, 2024

Awesome guys here. Victor is very attentive, friendly and helpful. Chris and the rest of the team are amazing. Fast great service!

Jun 27, 2024

Everyone in this shop is great. Pricing and communication is 10/10. Chris is always so helpful and all the technicians there are honest.

Jun 27, 2024

eh there’s better around.

May 27, 2024

They damaged two of my wheels putting new tires on, but the manager rectified the issue afterwards

Apr 27, 2024

The high rating is accurate. It was my first time here and got excellent service. Had a nail on my tire and just needed a patch. I was in and out in about 15 mins. It was for a Tesla model 3. I had my own pucks for the jacks but they were still very understanding to care for the battery.

Mar 27, 2024

Now my go-to Dallas mechanic! Victor is extremely professional and helpful, and really helped me understand my car issues & what to look out for in the future. He explained everything thoroughly and was so kind! Thank you for your help!!

Feb 27, 2024

Took my 2001 Chevy blazer up here to get an alternator/ starter / serpentine belt and belt tensioner replaced. They were able to knock it out super fast, and at a more than reasonable price. I dealt with Mr victor the whole time, he kept me updated the whole time too. Will definitely use them again!!!!!

Feb 27, 2024

Very unprofessional nobody care bout here bout the customer they just want your money and even when they mess up they blame you for leaving the car there.

Jan 27, 2024

Fair priced. Cheaper than Hamms tires. Great service and knocked out quick. Will use again

Jan 27, 2024

Five-Star Experience at Collect Tire Shop! Recently, Collect Tire Shop went above and beyond to patch up my tire after other places turned me away. Special kudos to Edgar for his outstanding assistance. The service was quick, and the price was incredibly reasonable. Collect Tire Shop is now my go-to for all tire needs. Highly recommended! 🚗🔧🌟

Jan 27, 2024

Great service, thanks!

Jan 27, 2024

Great service. They installed new tires and did suspension work.

Jan 27, 2024

If you know what it's like to have that "Chick-fil-A" or "Discount Tires" customer service, you'll definitely experience that here. They're always so eager to assist every time I visit. I'm just so entertained watching them interact with customers as i wait for my vehicle. So glad to have finally found a Tire shop I can trust. Thanks, Collett!!! 👊🏾

Jan 27, 2024

The service is great and prices are fair

Jan 27, 2024

These guys were AMAZING! They were so so friendly and helpful. They were also very speedy. Definitely recommend. I appreciate your service!

Nov 27, 2023

Great atmosphere with positive vibes you will not be disappointed everyone is valued and appreciated

Nov 27, 2023

Great service! And reasonable prices

Nov 27, 2023

Had my engine light come on and Chris and Victor took the time to explain everything with patience and care. Got me back on the road. Much appreciated service. Respect and genuine care for others goes a long way with me. Great job! I found my shop. Thanks.

Nov 27, 2023

Had to get my alternator replaced and removed and the workers there were able to replace it very quickly! Victor and Chris were especially kind and will definitely come back with any future repairs. Definitely recommend this shop!

Nov 27, 2023

I had a wheel alignment done. It was fast and easy. I can tell a big difference now with my truck. I highly recommend these guys!!

Nov 27, 2023

I moved to Dallas a little over a year ago and had several issues with my car over the past 12 months. This is one of the best car shops I've been to in the country!!! These guys are quick, know their stuff, and are extremely kind. Recommend to everyone, whatever your issue might be.

Nov 27, 2023

Man if you need excellent service, Victor and staff will make it happen. I brought my my vehicle in and the turn around time for parts and completed work was done in just a few days. As long as I'm alive these guys will be my go too. Very reasonable on the price and labor. Thanks Again Collett Tire Shop!!!

Nov 27, 2023

So fast and so easy! Chris took care of everything for us and it was only $20 ! Couldn’t recommend nor

Nov 27, 2023

Took my truck and my wife’s SUV at the same time. Amazing young, hard-working men . Quality was amazing and fast

Nov 27, 2023

Was scrambling to find a good shop to fix my car. I had taken it to my normal shop a few weeks prior to be told they couldn’t find a problem- my starter, alternator & battery were all good. 2 weeks later my car was dead. A friend recommended this shop and I’m so grateful they did. Victor was very kind & they had my car good to go with a new starter in less the 3 hours! Fairly priced and honest workers. Will be coming back- I highly recommend this shop.