Colvins Complete Auto Care

Oct 07, 2024

Mike and team at Colvins are great.

Aug 07, 2024

The owner is a cool guy polite and does a great job

Jul 07, 2024

my boyfriend’s uncle recommended this place as he comes here all the time when he’s in town and I Had excellent service done for an axel replacement. Mike was very nice, knowledgeable, and patient. Thank you for your Quick service and patience I appreciate it. Please support this business!

Jun 07, 2024

He's the best l 've taken my car for service many times. There's never a big wait. he's very professional. I think mike is reasonable in prices. I strongly recommend everyone to experience colvins complete auto.

May 07, 2024

Honest, fair, and knows what he's doing!

Jan 07, 2024

Owner replaced front and back brakes….$800…. 5 months later my back brakes were screeching! i called the owner to let him know my brakes were screeching loudly 5 months after work. He told me that I could have my car towed there 2 days later (Wednesday). On Wednesday morning, he told me he was sick and he didn’t know when he could take my car. I asked for Thursday and he wasn’t sure. He could not say when he could work on my car. Because I could not be without car for indefinite amount of time,I had it towed to Firestone. Firestone said the back brakes were NOT done! When I called him and said Firestone said there had not been work on back brakes, he told me that I should have brought it into him on Wednesday. Firestone also said there was no damage to my calipers. He refused to refund any part of my money. I reported the company to Better Business Bureau. I am rejecting this response because:

Jan 07, 2024

So trustworthy, down to earth, outright helpful. I couldn't recommend this place enough. Mike is so nice and is always willing to squeeze us in when an urgent issue comes up. Best perk is the office doggo to visit with when you're stressed about car issues.

Dec 07, 2023

Best mechanic on the northside

Dec 07, 2023

Very honest!! Won't push you into buying anything..would recommend to anybody. This will be my go to car repair shop

Dec 07, 2023

Editing to add that the owner Mike reached out to make things right and was extremely apologetic about how things have been lately and assures me things will be back to normal very soon! I’m happy to continue doing business with Colvins Complete Auto Care!!! I’ve been what you call a very loyal customer over the last year, spending nearly $4,000 with them to get my vehicle fixed after purchasing it August 2022. They, at first, provided 5+ star service. I loved them because they didn’t treat me any different than they would a male customer. They were also very knowledgeable, trustworthy, friendly and super reasonable with pricing as well as being very prompt and responsive about getting back to me with a quote while fixing and returning my vehicle back to me within a timely manner. Recently (the last few times I’ve taken my vehicle in), my experience as a customer has consisted of me having to call near the end of the business day to check on my vehicle because I hadn’t even received a quote when they always called me before noon before. The last time I went in, my vehicle was there for nearly a full 2 business days and wasn’t even touched or looked at to diagnose. Although, the owner Mike still has the overall friendly and trustworthy vibe to him, his business is now what I’d describe as over booked and understaffed to the point where they aren’t even able to take care of their most loyal customers who have spent thousands of dollars with them. My boyfriend, who is also a pretty loyal customer, has also taken his vehicle in recently for a brake and rotor replacement (he has a lifetime warranty on them through this shop), for them to have his vehicle for an entire business day and by the end of the day when we went to check on it and his car hadn’t even been moved from where we parked it at drop off when they opened. The explanation was that they hadn’t had the time to look at it yet. As sad as it makes me to have to look for another mechanic, I feel like I am left with no other option.

Dec 07, 2023

Everyone here is so nice and helpful. Even tho they were not able to fix my car due to the cause of the issue they pointed me in the right direction. Thank you so much for all of your help.

Dec 07, 2023

Friendly, Honest and affordable good work!

Dec 07, 2023

Great service

Dec 07, 2023

I took my car in to have the water pump and thermostat replaced. The type of car I have is difficult for many auto mechanics to deal with, so they choose not to and I don't blame them. I got parts for another shop to do the repairs, but they said they couldn't after I showed up. But I went to Colvins with the parts, and they replaced them quickly and saved me money doing so. The kind service, the expertise to handle difficult vehicles, the timeliness and the great cost has earned them another customer. I see why so many trust them with their vehicles.

Dec 07, 2023

Mike always takes care of my cars...he's the best

Dec 07, 2023

My fiancee dropped my truck off early in the day and was told they were backed up and it would be a while before they could get to it. Understandable. However close to the end of rhe next business day as I rode by I noticed my truck hadn't moved yet. When I pulled in to ask why it hadn't been looked at, a totally unprofessional mechanic asked me what I was going to do. So I took my business elsewhere.

Dec 07, 2023

TRASH! DO NOT GO HERE!! My sister went here in July and paid almost $900 for brake repair (front and back) and he never did the back brakes!! She discovered it when her back brakes went out (a few months after the initial repair) and took it to Firestone. Then when she brought this matter to his attention he took NO accountability and REFUSED to give her a refund for work that was never done. This is ripe for a lawsuit!! DO NOT GO HERE!! TRASH!!

Dec 07, 2023

Very Professional!!

Dec 07, 2022

Friendly, honest and reasonable

Dec 07, 2022

I've been to Colvins several times, and Mike and the staff are always fast, trustworthy, and they take the time to explain what's wrong and what the repair process would be. I'm usually nervous about auto mechanics since I don't know much about cars, but I've brought my car twice and they did free inspection work and got my check engine light turned off without charging. I would recommend them to anyone and am always happy with their service!

Dec 07, 2022

Mike is the best. Honest and quick.

Dec 07, 2022

My headlights went out and every place I called either wanted hundreds of dollars just to see what was up, or wouldn't be able to get me till a month later. I don't know if y'all know, but riding with headlights out is a ticket waiting to happen. I was getting frustrated and was stressed out, then I made a call to Calvins Complete Auto Care. I was told to bring the car by cause he wanted to see what was wrong with it. Found out I had one light had got jostled and caused both to go out. The lights were replaced and the cost was under 50$. Not only was it fast, but it was efficcient. Thank you Calvins Complete Auto Care!! I will definitely be back!!

Dec 07, 2022

Replacement of alternator

Dec 07, 2022

The price is fair, and Mike is very helpful.

Dec 07, 2022

Where do I even begin...idk what I would've done without Colvin and his techs. They're amazing! Got my car back up and running without breaking the bank. He gave me a fair price for all the work and stuck to his quote. I love the fact that he took the time out to inspect my car and pinpoint the problem. I'm so thankful for everyone at the shop. They did quality work and gave me peace of mind knowing my car was in good hands. My family mechanic for life!!

Dec 07, 2021

Very nice, professional. Got the work done on my car sooner than expected too. Great place to go for work on your car

Dec 07, 2021

We always bring our cars to Colvins, they are so professional and get the job done right and quick. Our cars come out good as new every time. Cannot recommend them enough.

Dec 07, 2021

Glad I found this place. Prices were fair and Mike and his folks were pleasant and kind. Would definitely recommend!

Dec 07, 2021

Good people great work.

Dec 07, 2021

If you want great service and repairs for your car this is the place to go, he also helped my daughter with their car will definitely use again

Dec 07, 2021

Very reasonable and did great work to my truck. I can't thank these guys enuff.