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Compact Car Services

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4.8
(182 reviews)
Review highlights

"The lady at the front is so friendly and knowledgeable. My car was just a bit later than expected but that's no big deal, I'd rather the work get done correctly than …"

"The lack of turnover with employees shows it must also be a good place to work."

"Nothing better than an honest and knowledgable auto service shop."


Overview

Categories

Auto repair shop

Appointments

Book appointment

Hours

Sunday

Closed

Monday

8:00 AM - 5:30 PM

Tuesday

8:00 AM - 5:30 PM

Wednesday

8:00 AM - 5:30 PM

Thursday

8:00 AM - 5:30 PM

Friday

8:00 AM - 5:00 PM

Saturday

Closed


Reviews

Nov 07, 2024

Lee and Chris were incredibly helpful and straightforward about what my car needed. Their excellent customer service made the entire experience enjoyable, and I’ll definitely be coming back!


Sep 07, 2024

I've been taking our Hondas to Compact Car for about 20 years and have always been pleased with the results. They know Hondas!


Jul 07, 2024

Best referral I ever got was this place. I have full confidence in their ability and honesty. Even when they're not working on your car, they'll help you with their knowledge.


Jul 07, 2024

I met a technician from this shop randomly one day at an auto parts store and asked him questions about this CCS and he spoke so highly of it, it was just ingrained in my memory should I ever need service and that day finally came. I always took my Acura to the dealer until I had a catastrophic failure that left me stranded and I needed to have it towed. So I decided let me try them. The person I was in contact with was Kris (hopefully that spelling is correct). She could not have been more AMAZING! Extremely informative, communicative and above all else PATIENT with me and my plethora of questions and concerns. Sometimes even answering questions or concerns I didn't even think to ask! That's how thorough she is! The work I needed to have done is more than what my finances can handle at this time but without a doubt I WILL be getting my Acura repaired at this shop based simply on my experiences with her. Above & Beyond is the only thing that keeps coming to mind. If customer service is something you value (like myself), I'd highly recommend going here! I'll update on the repair side when I get them completed. However, I was so impressed outside of that, I just had to give kudos!


Jul 07, 2024

My 1st time having work done here on my 2009 Honda CRV. I had heard good things about Compact Car Services and I understand why! They will be my go to Honda repair shop for both my Hondas from now on. Work was completed quickly and I was charged less than I was quoted, which was a pleasant surprise! Everyone there was pleasant and helpful.


Jul 07, 2024

They have always taken good care of my Car. Been using them for 6 yrs. Highly recommended.


Jun 07, 2024

15 years of superb service! Of all the things a family of five needs, a safe reliable car is in the top 10. Compact has serviced my Honda minivans for 15 years. They are a beautiful family owned business and experts in their field. I trust them with my kids! The service and pricing is A class as well.


Jun 07, 2024

Once again Compact Cars has restored my faith in Humanity as a whole!!!! They didn't charge me anything because they found nothing wrong!!! I cannot say THANK YOU enough!!! Y'all are one of VERY few businesses that still care about helping first!!!! 💖💖💖💖


Jun 07, 2024

The lady at the front is so friendly and knowledgeable. My car was just a bit later than expected but that's no big deal, I'd rather the work get done correctly than rushed. They didn't nickle and dime me for services and everything was explained to me in depth when I had a question. I will be getting all of my services done here from now on.


Jun 07, 2024

We’ve been bringing our Honda vehicles here for years. Their work is always effective. We’ve never left and had a problem as has happened at other garages. Their prices are fair and everyone here is kind and professional and extremely patient.


May 07, 2024

First time using these guys. Service is 1000% better than our local dealership. Randy discussed charges and concerns with me prior to visiting shop. Day of repair I received a quote and great recommendation for increasing my cars longevity. Service was prompt, car was ready on time , waiting room and restrooms were clean and orderly. Prices were reasonable.


Mar 07, 2024

So impressed with Compact Car Services! We were visiting relatives in Charlotte and had an issue with our RDX - Randy got us in right away, they were able to diagnose the problem immediately and fix it by the end of the day. Friendly, knowledgeable and all at a fair price - if we lived here, they would definitely be our regular service providers. Thanks to Randy, Lee and the guys!


Mar 07, 2024

The company treats you with courtesy and respect, wait times aren't bad, and prices are fair.


Mar 07, 2024

They really know Hondas for sure! I have been going to them for about 5 years and they have never steered me wrong. They are just so busy! That's a great thing for them but horrible for me and my schedule since they are only open Monday through Friday! ☺️


Mar 07, 2024

I would highly recommend this place. The employees appear very honest in communicating what services are necessary. Although we had a miscommunication in the services that I was coming in for, they worked with me and appropriately charged me. It is nice to go to a place that specializes in Hondas and Acuras but avoid the crazy prices and recommendations at a dealership. I will definitely be back and would recommend to anyone! Just will make sure I confirm the services I am getting the next time I go.


Feb 07, 2024

Always have had superior service and knowledgeable technicians that are honest and fair.


Feb 07, 2024

Amazing, knowledgeable staff. I have been going to this location since I had my first Honda and am always extremely pleased with the service.


Feb 07, 2024

I have been taking all my cars to these guys for years. I'm almost 60 and have never found a more honest and professional shop.


Jan 07, 2024

Compact car offers pre-purchase inspections. Upon arrival I was told that the wait time would be an hour to an hour and a half. After about 30 min. an agent came to provide an assessment. Being a woman, and a minority woman at that, I’m always skeptical about the level of integrity extended. However, I did feel valued as a customer. I’m grateful that they offer this type of service. I intend to be a repeat customer.


Dec 07, 2023

As always the staff is friendly and professional.


Dec 07, 2023

Compact Car has been servicing our Hondas and Acuras for over 40 years. They are the best!


Dec 07, 2023

Enough cannot be said about Compact Car Service. Both me and my mother have been taking our cars here for almost 20 years. The quality of work is fantastic along with the customer service, reliability, and honesty. I don’t have to worry about getting screwed into a repair I don’t need, I don’t need to worry about the correct work being done, I don’t have to worry about anything with this shop. They even send me emails for services that need to be done. If they tell me something needs to be repaired, I ask no questions because I fully trust them and they’re prices are fair. There is literally no place else to go for your car service needs. I could not be happier with Compact Car Service.


Dec 07, 2023

I’ve taken our Honda here the whole time we’ve been in Charlotte. Great service.


Dec 07, 2023

My granddaughter called from Boone that her 2004 Civic was in the shop with a repair quote of $571. Compact Car had just done major work on the car a few weeks earlier. I asked Randy at Compact Car to call the mechanic in Boone for details and let me know if the car was worth more investment. He called back to say the description of the problem showed Compact Car obviously did not replace or tighten a certain screw and he had authorized the mechanic in Boone to make the repair and bill Compact Car! When I offered my astonished gratitude, Randy said they were just standing behind their work and doing the right thing. Just my most recent reason for being their customer for over 40 years!!


Dec 07, 2023

Very knowledgeable Honda shop, with great service and great prices!


Dec 07, 2023

I always have a great experience at Compact car service. Hard to find a trustworthy auto repair service .


Dec 07, 2023

My rear defroster on my newly purchased gently used Honda(2013 model, purchased in 2014) never worked and was misdiagnosed several times. Heard great things about Compact Car so took it in for an oil change and to check out the problem with the defroster. At this point I had been driving without for 9 years. They found the problem and fixed it!! Can't wait for the first frost this Fall. Thanks Guys!!!!


Dec 07, 2023

Not great and not bad. Went in to get my transmission checked out. They went through diagnostics all across the vehicle but not really on my transmission. They just recommended to do a full transmission replacement for what I'm sure would be expensive. They told me they would call back about pricing but I never heard back. I decided to diagnose it myself after thinking about the symptoms and it ended up being just a clogged transmission filter and clogged banjo bolt that routes trans fluid through. One hour time and $10 for a new filter and it runs great again. It's probably a great place for most repairs but not exactly the best at diagnosing issues.


Dec 07, 2023

Says compact car repair business but apparently they only do Hondas and acuras. Should probably change their name.