Complete Automotive Systems

Oct 05, 2024

I couldn't recommend Complete Automotive systems more. John REALLY cares about the quality he is serving his customers and goes above and beyond to explain everything your car needs, and everything that would be nice to upgrade but isn't necessary and let's you make your own decisions with no pressure. This is the first autobody shop l've visited that makes me feel like a valued customer, not just something that needs to get done. I will continue to come back again and again:)

Aug 05, 2024

Lifesavers, the Valvoline next door broke my oil filter cap and couldn't fix it, leaving my car inoperable. They pushed it over here and these guys fixed it quickly and affordably. They were kind and understanding in what was for me a frustrating and stressful situation. Amazing customer service and I would recommend this place to anyone.

Jul 05, 2024

Too expensive. The Honda dealer was cheaper for an AC diagnostic or even a recharge. I also feel they they work as sales people to get you in the door. Not a fan.

Jun 05, 2024

Go here and ask for Gore and you will not regret it! Gore leads the team over at CMS and he does an incredible job. Service, knowledge, communication. 10/10

May 05, 2024

Changed the Oil in my DuraBurb!!! 🙌🏼 Took forever to find a place that did diesel oil changes!

May 05, 2024

It was my mistake choosing this shop, it definitely is not for working class folks/People making under $100K! Having 1 hour diagnostic, 1 hour service, and a replaced starter cost $890 - $240per labor hour, and $370 for the Starter - for a 2005 Hyundai Santa Fe. Bad price; competing mechanic 2 minutes drive at A1 Auto Repair ( By Vons, they have higher reviews too) charges $120 per labor hour, and if I ordered the original Hyunai part ( Car starter) It would have been less than $200 ( I understand mechanics need to make some profit but the upcharge is LUXURIOUS); the job could have been done for less than half a few blocks away. Red flag is the shop said open at 7am; waited until 7:30am for anyone to show up (only Jack in the office, not even any mechanics that early), its a monday I can understand. But it took 3 days for them to “make calls to source parts” that I may have needed, all while the starter could have been done within 1 day. I had to call everytime for an update. I should have asked them for the old starter to really see its true condition - they never offered to show me. They took so much time to quote me other parts they believe I needed( Cam shaft and crankshaft positon sensors), and then the quote was for nearly triple the price of the same OEM original parts I could order on the Hyundai site - but this mechanic would only use parts they order from their own vendor (not even showing the market price and the mark-up prices other fair mechanics usually do). Fair to use a trusted source, sketchy not to better explain yourself or the actual prices you are working with. The kind of mechanic that doesn’t expect customers to fight them on pricing, If I wanted to get screwed like this I should have gotten on Grindr. Bad price, not great customer service, bad time. Their are better rated mechanics closeby that don’t double their labor costs.

May 05, 2024

I took my car in because the catalytic converter on my Prius was stolen. The shop worked with my insurance company and was able to repair my car with all original parts. They did a great job, highly recommend them.

May 05, 2024

Terrible Service. They were dishonest and did not clearly indicate what the issue was with my car. First they said it was the oxygen sensors and then it was my catalytic converter. They charged me over 1,500 just to replace small oxygen sensors that honestly I could do myself if I just had the tools. Completely ridiculous. The issue ended up being my catalytic.

May 05, 2024

Was able to get my service done for a fair price, and they made sure my vehicle was safe for my road trip this weekend.

Apr 05, 2024

Exceptional service! The team at Complete Automotive Systems delivered top-notch repairs, leaving my bronco in pristine condition. Professionalism, efficiency, and expertise were evident throughout. Highly recommend for anyone in need of automotive care!

Apr 05, 2024

Had a major service to be done and John saved me today! Turns out my extended warranty would cover it at the dealership and he helped me every inch of the way. Can’t thank him enough! Great honesty and appreciate it so much! You guys rock!

Apr 05, 2024

I used to take my vehicle here all the time, always treated good and fair!

Apr 05, 2024

My Mercedes and I have been a satisfied customer of John and the entire Complete Automotive Systems team for 7+ years. Great people and service. Highly recommend.

Apr 05, 2024

They did a great job on a full brake replacement last year . Problem is owning their mistakes . They were the last place to remove my wheels for service . Next flat tire, there’s no wheel lock in the sealed package . Pretty straightforward to me that they presumably never put it back . Despite this, I went back to them for a new tire, which required at least one wheel lock to be broken off - I get it, this can be challenging . I asked for pro bono labor ONLY in regards to removing the lock(s), even just one lock . Their compromise was a somewhat discounted labor rate to remove EACH lock, again billing me for what was presumably their mistake ! I should be asking them to remove ALL locks pro bono, PLUS provide a new wheel lock set at no charge ! I didn’t have to go back to CAS for new service either . Ya’ll either didn’t get it from my POV or the profit this time wasn’t enough to help me out and take a little bit of an L

Dec 05, 2023

I recently I got my side mirror replaced here. Jack was very diligent in finding the part and communicating with me. Once I brought it in, it was done very quickly and for a affordable price. I've had work done at Complete Automotive Systems a few times and they are always professional and never try to upsell me. This has been my best experience at a car repair place!

Dec 05, 2023

gore was great to work with, helped me save where possible and provided thoughtful responses

Nov 19, 2023

Brought a Porsche here for a simple transmission fluid service and the service advised told me they straight up did not have the tool to replace my fluid! What sort of shop is this?

Nov 19, 2023

Do you guys do engine harness on 87 camaro

Nov 19, 2023

Great shop see Nick or John A. They are the best !!!!

Nov 19, 2023

Have used COMPLETE for all my domestic and foreign autos for over 20 years. Always the best price, and great follow-up... LKG

Nov 19, 2023

I have been very satisfied with the work they have done on both our cars.

Nov 19, 2023

I told my kids when they started to drive that one of the first things you need to settle on when you settle down is finding a reliable, reasonable, personable auto service company. Complete Automotive Systems is that, exactly. They are friendly, very capable, trustworthy and thus the only people I bring my cars to. I can't recommend them enough.

Nov 19, 2023

I was not looking forward to getting my Jeep smogged knowing it had a few stubborn check engine lights. Gore was super clear and communicative every step of the way. Pleasure to work with.

Nov 19, 2023

Incredible! Newly minted Tesla service center, got tires and all 4 brakes/rotors replaced for a Model S. Hard to find an non-Tesla shop but this place was great and a refreshing change from the subpar service that we are typically victims of from a Tesla Service Center. Great prices also!

Nov 19, 2023

I’ve been coming to complete automotive systems for a little over 20 years. They’ve always been honest, stood by their work, and have kept my cars on the road no matter what the issue. Highly recommend!

Nov 19, 2023

Jack and John took good care of us. We had to wait weeks, and not months for parts that the OEM could not supply. They worked very well with our insurance company to make sure that all of the work performed would be covered. They went above and beyond to get us back on the road. We are recommending friends and family to them now! Thanks guys- Mark in L.A.

Nov 19, 2023

Jeff & team did an awesome job in getting a full service done for me. Super friendly, clear about what needed replacing and why. Car feels good as new. Easy recommendation, will be using them in future.

Nov 19, 2023

My wife and I have come here many times for various repairs and maintenance and have been 100% satisfied every time. I hate going to auto shops where they try to make you feel dumb and upsell you or just seem dishonest. This is not that. The owner is incredibly communicative, upfront, and always discusses all the options with me - even when it will make him lose money. This place understands that a hasty repair is a single payday, but developing trust and respect with customers will yield a lifetime of patronage.

Nov 19, 2023

Quick, convenient and on time!

Nov 19, 2023

Rating it for their SMOG test. This is a STAR certified station with an amazing new customer rate for their SMOG tests. It was around $25 total out the door! I called around at least 10 other shops and I can tell you that this is the best deal you'll find. Other shops pretend to quote low (one even has a misleading Groupon deal), but they'll hit you with a certificate or some other miscellaneous fee. Complete Automotive Systems was transparent, affordable, and friendly. They get really busy throughout the day, so I recommend going either early at 9 AM or in the afternoon at 4/4:30 PM. The test takes about 20 minutes. Highly recommend it for those looking to check off the DMV car renewal box!

Nov 19, 2023

The absolute best care. I will continue to come back here for all of my car needs. I had an alternator issue and was towed to this shop, called and was seen same-day. Gor was our guy and completely took care of everything! He was knowledgeable, friendly, thorough, and an excellent employee who talked me through every step of the process, what things would cost, and how much time they were expecting down to the second. I felt confident my car was in great hands. Complete Automotive Systems got me back up and running for an incredible price compared to what I would have been ridiculously charged at the Toyota across the street I usually go to. I would highly recommend this business, and Gor's help, to everyone that is looking for automotive care.

Nov 19, 2023

These are very honest people and gave me sound advice for my vehicle, I will definitely be coming here for any future needs

Nov 19, 2023

What a gem of a shop! No waiting, very friendly, and the most affordable smog check I've had in years. Very convenient location in Mid-City.

Nov 19, 2023

what a terrible experience. I live down the block so thought id give them a try based on the reviews. they mentioned going through changes and having a staff shortage...not sure if thats an excuse, but definitely wouldnt recommend them at this point long story long, AAA told me my alternator needed to be replaced and I had them tow me to this shop. Nick from the shop called me later telling me my battery needed to be replaced and it would cost 500 for a battery replacement. ridiculous price aside, I was confused given what AAA had told me earlier. so I called AAA again and they came by to take another look. AAA again said the battery had no issues and had to explain that to the shop...it was the alternator that needed to be replaced, as they said before. No apology or explanation from Nick on why they wanted me to replace the battery. now for the quote on the alternator...1k for parts and labor. I almost took him at his word, but fortunately I knew it sounded high and I called two other shops down the block to get quotes. one shop quoted me 450 and the other was 550. all the shops had roughly the same price for the part itself, so the upcharge was all labor. I ended up having to tow the car down the block to have them handle it at a fair price, and I had to pay these scam artists 90$ just to get my car back and cover their "labor" costs of opening the hood. Id say Im pretty lenient when it comes to these things...even if I get upcharged a bit, I dont usually have time to nickel and dime . but charging me more than double what a shop charges down the street? this was just slimy and unprofessional.