Compton Automotive

Nov 06, 2024

PSA: STAY AWAY! PLEASE, DON'T LET COMPTON SCAM YOU. GO TO MUSTANG SERVICE CENTER. If you're introduced to a man named Robert, run. Better yet, avoid this place altogether--don't let them drain your wallet. Before they even took my car, I told Robert to ignore my broken air-intake sensor clip (I'd fix it myself since it's only $20 at AutoZone) and focus on the real issue. He assured me, "No problem, we'll get it taken care of." Two days later, he calls to say I owe $570, and all they did was replace the $20 clip I told them not to touch. Robert then had the nerve to say they'd need another $700 just to check the cylinders for the actual problem. He noted the $700 was just to check my cylinders--if they added their $175-per-hour labor fee, the total would've been close to $2,000. I told them to stop working on my car, saying they'd scammed me by doing exactly what I asked them not to do. I had to call AAA again to get my car towed out of this money-hungry place. After I paid, I asked Robert if he'd applied my $75 AAA discount. He scanned my credit card and only then told me, "I did not; nothing I can do about it after I've scanned your card." When I asked if he could void the payment and redo it, he flat-out lied, saying, "Nope, sorry." After I posted the review, Donnie, the owner, called me and promised a partial refund if I took it down, acknowledging they'd overcharged me and saying he'd make things right. But despite my attempts to reach him, he hasn't returned my calls. I tried calling from a different number, and surprise--they answered. Robert said he'd pass along my message to Donnie, who'd call me back. Crickets. A week later, I went back to the shop, and Robert said Donnie would be "back in a moment." Twenty minutes later, he told me Donnie wasn't available but offered to pass the message along. I asked, "Didn't you already pass the message along when I called last time?" Robert looked like a kid caught in a lie. I left, knowing Robert would keep running this game, and Donnie would never call me back. Now, I'm more inclined than ever to leave this review up to warn others. This place is a complete scam--avoid it at all costs. AAA towed my car to Mustang Automatic, where they fixed it in two days for $400. The team at Mustang Automatic was honest, found that it was just a piece of debris in my cylinder, put in new spark plugs, and even took the time to teach me about my engine.

Sep 27, 2024

Amazing owners 👏

Jul 27, 2024

Compton automotive in Dallas really helped me out in a time of need for my vehicle. It is very easy to feel skeptical about taking a beloved vehicle in for work as a female who knows nothing about cars. My mustang is older and I knew it needed much work done. I asked if I can get what needs to be fixed now and a list of additional things that can hold off but need to taken care of in the future. They did just that and also gave me a quote for something else I was curious about. Joel and his team use ethical practices and I trust them enough to recommend them to friends, family members and strangers. Thank you Compton automotive!!

Jun 27, 2024

Greatest care and service from a shop! Don't get the runaround, super friendly and upfront with costs and realistic timing for future needs. Will always use Compton Automotive.

Apr 27, 2024

As a woman going to the mechanic has always been a stressful experience. I always felt like I was being lied to and overcharged just because I’m not well versed in car mechanics. I’m so glad I found Compton!!!!! Joel and his team are AWESOME. I drive a “classic” (ie old) car and they have brought her back to life! They are honest and explain everything to me in a way I can understand and are upfront about costs and give me options. I literally drive from Frisco and won’t go anywhere else. Also shout out to the front staff too, those ladies know their stuff and they are so friendly when I ask 1000 questions!

Apr 27, 2024

Consistently have a great experience with this shop, friendly service. Able to find an issue other shops missed. Thanks for everything, will definitely be back and bringing friends.

Apr 27, 2024

Great Service!

Apr 27, 2024

I brought my mustang here after it was diagnosed with a gasket leak by ford, ford told me they couldn’t get me in for 6+ weeks. This was distressing as I drive for work and didnt want to let the issue grow worse - Compton automotive to the rescue! They were so quick to order in the parts needed at a super fair price. The issue was resolved and they went above and beyond to get my car back to me quickly! The staff are all so personable and friendly, I had a great experience here and would recommend to any and everyone!

Apr 27, 2024

I won't take my vehicles to any shop other than Compton Automotive. The staff is friendly and personable. They take the time to explain thoroughly and educate you on what's happening with your vehicle. They don't offer a Band-Aid, they offer a solution to help you in your vehicle get back on the road. I have never once worried about having to go back to the shop to have my vehicle looked at again after the original issue is fixed unless it's a part from the manufacturer. Joel the mechanic, and the attention that he takes in his work is second to none.

Apr 27, 2024

I’ve been taking both my vehicles here for several years now. Super pleased with the team at Compton. They do quality work at a fair price but the main thing I love about them is how honest they are. Hands down the best experience with a mechanic I’ve had in my entire life. As long as they’re open, I’ll remain a very satisfied customer. Highly recommend.

Apr 27, 2024

Joel has been amazing to work with, he is honest and explained everything that was going on with my truck in a way that I could understand. If you need a mechanic that you can trust I highly recommend Joel.

Apr 27, 2024

My husband and I have gone to Compton Automotive for years. We live 30-45 minutes away (without traffic) sand pass countless shops because the team at Compton is the best. I’ve never gotten a bad vibe or felt like they were pulling one over on me. First person you encounter is Martha who is so friendly and informative. She instantly feels like a confidant who will let you know if you are in the right place. She keeps you very informed through the entire process as well! Which is nice since sometimes parts being shipped can take a few days to weeks. Lastly, the mechanic team is top notch. Joel teaches future mechanics as well as help us car challenged people. He loves explaining the true cause of what’s going on with your car and why his recommendation might be different than Autozone (which who believes them blows my mind but that’s a different review). BOTTOM LINE: Through the entire process at Compton, you feel taken care of, heard, and informed. As a female, it SUCKS taking a car into a shop - this is my go to place and send everyone I can here because of their top notch service. Go here. You won’t regret it.

Apr 27, 2024

The only place I'll bring my vehicles. Friendly staff with great communication and service.

Mar 27, 2024

PLEASE PLEASE PLEASE PLEASE DON'T TAKE YOUR VEHICLE HERE... they are extremely dishonest. they informed me that I needed a radiator and it would cost me $2,500 I called another mechanic he charged me $500 they held my car hostage and demanding that I paid them $175 for a unauthorized diagnostic.. I don't know how they sleep at night......

Jan 27, 2024

They were very knowledgeable

Dec 27, 2023

The Compton Automotive team is friendly, reliable, confident and quick! So glad we found for all our automotive needs!

Nov 27, 2023

Good price for quality parts and repair. Have used Compton's for years and have always been satisfied with service. Family owned business, Donny, Joel and Mary are friendly and experienced in car repair. Martha at the service desk is very knowledgeable and polite in making an appointment and giving updates on your repair.

Nov 27, 2023

Quality mechanics, customer satisfaction, and honesty at the highest degree.

Nov 27, 2023

Took 2010 Jeep Grand Cherokee in for 100k service, tire inspection,and annual state inspection. Completed tire issues in one day and rescheduled remainder of repairs two days later when parts were received. Everything completed as promised. Counter staff friendly and efficient. Pricing reasonable. Will use again.

Nov 27, 2023

Good place very professional people

Nov 27, 2023

They were professional and really tried to find the issue with my vehicle, and not just charge me for replacing parts.

Nov 27, 2022

Employees were very friendly and engaging and the service was thorough and quick.

Nov 27, 2022

If I could give this place 6 stars I would! The staff is extremely knowledgeable and friendly. The front brakes work great on the car again. Price was quite reasonable. I very much appreciated the courtesy call just to let me know they would need a little more time to work on the car then what was originally thought. This shop exceeded expectations by a mile!

Nov 27, 2022

Very friendly and honest service. Have used Compton for years with no problem.

Nov 27, 2021

Good place for your car try them.

Nov 27, 2021

I called to make an appointment and Martha was so knowledgeable and helpful! As a woman, sometimes it can be intimidating talking about car repairs, but she was so patient with me - she ordered the part I needed and it was there waiting when I dropped off my car! They treated me to a Lyft home and my car was repaired for a reasonable price less than an hour later! Thank you Compton Automotive and Martha! I will be back!

Nov 27, 2021

I went to this shop because of a poping sound coming from the left side which I thought was the ball joints. They did a diagnosis and said the sound was because I needed a motor mount. So I paid for what they said it was and believe it or not the poping sound is still going on. Although I didn't take it back for repair because I feel like if they didn't fix it the first time they will not fix it the second time it's heard to find a trustworthy mechanic shop now days I give this place a 1 for me paying this place to fix a probably and didn't get it fix .

Nov 27, 2021

I've been coming here for years and have always received excellent service!

Nov 27, 2021

These guys are the BEST of the BEST! Honest, trustworthy & dependable!!

Nov 27, 2021

Trustworthy, honest, and reliable mechanics who you can trust that would know how to fix and take care for your car. Highly recommended!!!

Nov 27, 2021

사장님께서 꼼꼼하시고 정말 친절하십니다! 그리고 무엇보다 오랜경험과 정비기술이 좋으셔서 믿음이 가고 내 차처럼 잘 관리해 주시고 정직한 곳입니다.바가지요금 쓸 일이 없어서 안심되는 곳입니다 미국땅에서 정직하고 좋은 카센터를 찾기 쉽지 않은데 신뢰할 수 있어서 이곳을 이용하고 있어요~~^^추천 왕추천드려요!!

Nov 27, 2020

Martha at the front was my line of contact. She was incredibly kind and professional very early in the morning! They diagnosed and serviced my car quickly. They gave me upfront pricing and options. I will absolutely use them again. Thank you so much for the great customer service.