Cooks Auto Repair

Nov 15, 2024

Cooks is great!!! Fantastic auto mechanics. Ben and he's crew helped me out quick and easy! I was in a time crunch to drive across states to Norfolk, Virginia. They replaced the radiator while I was checking the car out from used car dealer ship but while talking to Ben he assured me that he would help me out and check out everything else with the car. Paid the inspection car came back clean! Car ran me all the way from Rio Vista California to Norfolk Virginia with no problems the only issue I have is there is no shop near me where I can continuously bring it to them. Thank you To Cooks and their mechanics.

Nov 05, 2024

CAME IN FOR A BLOWN ENGINE REPLACEMENT AND LEFT WITH BLOWN ENGINE GASKET. OWN CLAIMED TO HAVE DRIVEN IT ONCE TO ASSURE IT WAS GOOD TO GO HOWEVER AFTER OTHER REPAIRS WERE COMPLETED HE DID NOT AGAIN TEST DRIVE CAR TO ENSURE CAR IS SAFE. BE ADVISED THIS COMPANY IS SET UP WITH OTHER SHADY CAR DEALERSHIPS THAT SALE LEMON CAR'S, THESE PEOPLE ARE ONLY AFTER A QUICK BUCK, MY CAR HAS BEEN IN THEIR SHOP SINCE AUGUST 30TH WITHOUT RESOLUTION. Fast forward, I called the BAR and not only did they NOT inspect the engine They put in car but They didn't even clean it up after replacing. I asked for a FULL inspection on car and that too was NOT DONE. They ARE supposed to use a dye pack to ensure parts have been put back properly and securely and AGAIN did NOT. KEEP YOUR MONEY!! AND Y'ALL STILL NO CAR AND AGAIN SINCE AUGUST 30TH 2024.

Oct 19, 2024

I took my truck that I purchased for a low price to two other auto shops who told me I needed things like engine swaps, and timing chains. I brought my truck into cooks auto repair and they were able to fix the wiring issue and literally saved me thousands of dollars. Thank you!! I will be bringing all my vehicles, fleet and personal to this location :) :)

Aug 19, 2024

Cooks Auto saved my Audi Allroad! I could not be happier. My fuel pump decided to give out while I was on the freeway. They recommended a wonderful tow company and then ended up replacing my fuel pump at very reasonable price, all the while kindly educating me along the way. I highly recommend Cooks Auto Repair to anyone looking for an honest and reputable shop with nice folks!

Aug 19, 2024

Was having ac issues. Previous shop tried to charge 1,100 dollars, Cooks was very nice and charges less than half that. One of The few reasonable honest shops sounds. I’ll continue to use their business as long as I can.

Jul 19, 2024

Very quick oil change

Jun 19, 2024

I recently visited Cook Auto Repair to address my check engine light, and I couldn't be more satisfied with their service. The staff was not only highly organized but also exceptionally friendly and professional. Their prices were more reasonable than any other auto shop in the area. I highly recommend Cook Auto Repair to anyone in need of reliable and affordable auto services.

Apr 19, 2024

I love their work I'm very Satisfied and Ben and Gage Excellent Customer Service they know their stuff they Rock I Highly recommend this shop Family Own ,Orinten Great Work and Prices are Good

Apr 19, 2024

Super nice and friendly people . I recommended this place

Feb 19, 2024

Did my brakes and rotors here. Ran through a few issues and hiccups, but when ever I called they never hesitated to get my truck in and get the issue fixed as soon as I got there which is what makes them deserve 5 stars. Will for sure be a returning customer!

Feb 19, 2024

I had the first time opportunity to use the services at Cook’s Auto Repsir this past week when I needed a “pre-sale inspection” done on a used car I was considering purchasing. They got me in the next day, after thinking to have the vehicle inspected before closing the sal. The inspection showed there would be a major repair that would cost thousands of dollars. I went back to the used car lot and asked to see some other cars and after viewing 4 others in the price range I could handle, I found one that was quite favorable and called Cook’s Repair to see if they could do a pre-sale inspection at the last minute, which they kindly did, and they were just hours to closing. Gage, who he young man who took care of the ore-sale inspection on both vehicles was so nice, told me this last car I brought in is much better and Han the first car he inspected, gave me advice on which were the items were normal wear and tear and would not be covered under extended warranties and the one item that can wait to be handled in good time. I highly recommend Cook’s Auto Repair and I myself will use their services when it comes time for replacing the brake pads and brake shoes! Thanks, Gage for your excellent service!

Jan 19, 2024

Excellent customer service and fast service was out within 45 mins good job cooks

Dec 19, 2023

I'm so thankful for this shop. They really take care of you and work hard to find you the best affordable options. I've been here a couple times for various things (including a transmission replacement) Not only did they get me back on the road in 1 day but people were shocked at how affordable my replacement was compared to other shops. The staff there is great and very knowledgeable. They clearly explained the work being done and offer warranties on some of their work which gives me peace of mind. Would definitely recommend.

Nov 19, 2023

Ben is amazing! Very honest and informative. I will forever return here for car maintenance

Nov 19, 2023

Coming in from out of town my truck broke down on a Sunday. They fit me in on a Monday morning and fixed me up by noon. They could’ve charged more but they didn’t. Got back home fine — Thank you Ben and to the rest of the crew.

Nov 19, 2023

Cook’s Auto Repair is the Best Shop to take your vehicle for repairs and service. They are honest and trustworthy. Thanks again!

Nov 19, 2023

Great service & great people. Love them all. Great prices too. Been going in for years.

Nov 19, 2023

Great service, Honest employees. Shoutout to the guy with the long hair at the front desk ( didnt get his name). Amazing experience!

Nov 19, 2023

I love taking my car to Cooks Auto repair because I know that I will receive quality service and within a timely manner.

Nov 19, 2023

I went here for a pre-purchase inspection and they were fantastic. Ben was very knowledgeable about what to look for on my new Tundra. I couldn't recommend them enough!

Nov 19, 2023

My Challenger was overheating. I took it to Cook's Auto Repair. They replaced the oil fill tower, it had a crack, it's plastic! Coolant runs through the tower and their is a little coolant radiator there. They replaced the tower with a better aluminum tower upgrade, problem solved. Repair was done in one day, price was reasonable for the work, highly recommend!

Nov 19, 2023

Seemed almost cool/fair until This place (Gage) referred me to a crooked place "Tony's Tires" for "alignment" after some refurbished part work- here's what they did to my Tie Rod End Adjusting Sleeve (which was perfectly straight and original heavy steel b4 I arrived that I'll never get back.) No legit honest place would recommend such a nefarious/shady place. I could have died and could barely drive to get to a honest shop to point out/fix what they did. Zoom in to see wrench/pound marks BofAR here I come.

Nov 19, 2023

The best Auto repair I ever been to. Great customer services, high quality service for decent price. and very friendly staffs members.

Nov 19, 2023

Very Professional and friendly staff. Reasonable prices,. And very helpful knowledgeable Mechanic's. I highly recommend Cook's Auto

Nov 19, 2023

2001 Toyota 4Runner, manual AC system inspection. HVAC control module/AC amplifier replaced. Gave this shop a call today (Thursday) during peak hours for an inspection on my AC system and was asked to bring it in, no appointment needed (for myself); extremely hassle free. Arrived and the business was really organized, well kept/clean, and professional! All employees I dealt with were extremely polite, informative, and helpful. I definitely will be recommending this shop to all. All workers put all hands on deck to finish up my car as soon as they could to satisfy my wishes before close. If you are patient with your service, you will be happy with the outcome. I will leave this review with my bank account still being intact :)

Nov 19, 2023

Ben and Cooks Auto Repair are amazing! I took my car to a shop in Orangevale and the owner of the other repair shop told me all the fluid came out of my air conditioner. The cost to refill it would be $230.00. I approved and 30 minutes later the owner of the other shop called me back and told me that it all ran out onto the ground due to leaks. He informed me that it would now cost $2,500.00 and that he would have to remove my dash in my Lexus GX 460 and keep my car for a week. I had my son pick my car up. Meanwhile a client of mine referred me to Cooks Auto Repair. She said that she has worked with them for years and that they were super honest and did great work. I called Cooks and after they took a look at my vehicle they found it only needed the fluid no leaks. WOW!!!! Cooks your are amazing and I will be bringing both my GXs to you from now on and refer you to all my family , friends and colleagues. Thank you all!

Nov 19, 2023

Cook's Auto I would never take my vehicle anywhere else except for Cooks Auto they are the best fast friendly and very good service those guys are amazing. all you guys are great

Nov 19, 2023

Great honest work at a great price. They even let me bring my own parts. I would have paid more than triple at an Audi dealer for a routine brake pad and rotor service. I wish I wasn’t moving away so I could keep coming back. I couldn’t recommend these guys more. Their high rating speaks for itself.

Nov 19, 2023

I brought my car in for an oil change and inspection. They determined there were repairs that were needed but assured me that they were not an emergency and gave me an idea of how long I could safely go before scheduling those repairs. They gave me a very fair quote on those repairs, and it was just such a change of scene not being presssured that day to do all the work like every other mechanic I've been to. I so appreciated their honesty and no pressure attitudes. This will now be my forever mechanic and I would highly recommend to anyone.

Nov 19, 2023

I took my Mitsubishi outlander to cooks auto. Because I hear a funny noise coming from my brakes. And they did a good job fixing the problem. I will use them from now on.

Nov 19, 2023

It's been over a year and I should've left a review then but I needed front brakes badly and I knew I had a warranties pair from Autozone already on my car which needed to be replaced. The man who's name I absolutely forgot helped me the moment they opened (I was waiting outside) I needed rotors also but I could only afford to replace pads so the guy goes next door to autozone gets my new pads for free because they tried no to honor warranty and did my brakes before an hour was even up. Did not pressure me about the rotors as I literally didn't have enough money. Told him I'd be back for rotors but now my back brakes need replaced so I'll be calling this Monday! Thanks guys for treating women with respect because as we all know a lot of shops like to take advantage of women.

Nov 19, 2023

I’ve never been more impressed than I have with the service I received from Gage over at Cooks Auto. The water pump in my car broke and unfortunately it was in the engine and needed major work. Gage walked me through the whole process and kept in touch via text every single day! I recommend cooks auto to anyone looking for a stress free repair.

Nov 19, 2023

Let me tell you this FAMILY owned shop is the BEST hands down in Sacramento! I was SO worried about getting my a/c repaired as it was "fixed" last year by another shop! Mr Shiloh and his wonderful family treated me fair AND KIND.His son's are some of the most polite and helpful young men! They repaired my Toyota Sequoia a/c and fixed some other minor issues I had! Please do NOT hesitate to bring your car to this family! You will be happy you did!

Nov 19, 2023

This place is awesome! My car decided it wasn't gonna start and leave me stranded on a hot day! I originally called another place that was charging almost $500. I said no way! Called these guys and had my car towed there. They were able to see me right away. Turns out it was a simple, inexpensive fix. I am so grateful Cooks Auto Repair got me back on the road in a short amount of time. They are the best around!! Very happy customer!

Nov 19, 2023

Very easy to get a quote and make an appointment. Let me bring my own parts to put on vehicle. Fair fee and fast service