Cost Less Auto Parts

Nov 05, 2024

Ask for Alberto! Great guy! This place is always ready to help!

Nov 05, 2024

This guy Albert ran my card for full payment in a special ordered part and from the day I was suppose to get a call to come pick up my part is when it all started. First let me say do your homework before doing business here. This business use to be on South 6th Ave and in the quest of trying to track down my paid for part from these people given I live outta town these people picked up and moved like thieves in the night. One day the doors where locked and the store was empty. Even the copper on the outside utility was gone. Bullet holes in the windows and the store main number rang once and when to VM that couldn’t take anymore because it was too full. Disputing bank charge did me no good because the owner was on top of that one saying the transaction was valid because I ran card in machine. Delivery or lack of delivery wasn’t proven all I had was register receipt. I have called and called and one day Albert answered. He still recalled who I was and every-time I call him I’m told give him more time that he has more moving boxes to unload and go through. He says “ you gotta give me time. Call me another day. It’s just me and my wife, I can’t afford to hire anyone else.” How can people do business this way and expect people to be happy when they’re not honest and not trustworthy

Oct 05, 2024

I have given my business to Costless Auto for many years never had a problem when they were on 6th Ave. I would always get my batteries from this store.I never had a problem with charging or changing my battery out! I was always told to keep my receipt for any problems arose, never had a problem. I went in this evening to change out the battery that didn’t last 3weeks just keeping my viper alarm on. When I walked in an old man with thick glasses and a nasty nasty attitude(I Really don’t know why)refused to help me!! He argued with me and said that the battery was fine yet it can’t hold a charge for an alarm, ya ok like I’m some dummy! He also went in to some strange talking crap about Autozone (I-never brought that place up!)well he would not help me and proceeded to sit down with his nasty face!!! I have never been treated like that at that store. I always had good things to say about them and even recommended friends and family to them! Never again I think he’s an angry old man that looks like he knows his business is failing! I had my receipts and he just started looking around in the air. THAT IS NOT HOW YOU TREAT RETURN GOOD CUSTOMER!!!! My husband speaks and I speak Spanish and even though you could see he is in a part of town that is mostly Spanish speakers he would not utter a word of Spanish! Sounds classist to me,but he works at a hole in the wall auto parts store. I get it, there cheaper than other auto parts stores, but if your paying half the price for used parts that just don’t work it ain’t worth it!! That nasty attitude he has that store will close down bet me jack!!! Go to Battery Outlet there cheaper and nicer oh and not ashamed to speak Spanish!! You lost a true customer and I will be letting all my friends know that that man is RUDE and unhappy with his life and sells bunk parts.

Jul 05, 2024

Again, Cost Less Machine Shop did SUPERB, PROMPT, ECONOMICAL MACHINE WORK, dressing a pair of brand new CHINESE POT METAL brake rotors purchased from Dynamic Friction, a brake parts company acting as a front for selling sino-junk in this country. As soon as I can obtain REAL HONEST AMERICAN IRON, rest assured, Cost Less WILL get the job!

Feb 05, 2024

They have really great prices; sometimes half of what the big stores cost. Would love it to be closer, but it's definitely worth the drive into town.

Feb 05, 2024

Very helpful staff

Jan 05, 2024

I really recommend this location great pricing and also great customer service very professional and reliable very trust worthy !!!!! I brought in my 05 Tahoe and happy I did.

Dec 05, 2023

I go to cost for all my auto needs buy today they didn't have my part but refered. Me to a place that did. Good looking out guys thank you. You'll always be my first choice.

Dec 05, 2023

Really good customer service from paul

Dec 05, 2023

Well I for one have never had a bad experience and have even driven from Sierra Vista to come find the best priced car parts when I lived there. They don't always have what I am looking for but if you call ahead you will know and even times the person who answers the phone will provide you a solution if that can not provide what you need. Fun fact did you know the have a machine shop in the back and can provide some services on your engine parts if you bring in what you have they might just be able to help. I have had great success here and I always try my best to shop local over big chain stores, so this is a win win. -Josh

Dec 05, 2023

Wish I could give a zero on a big poster outside of this establishment. Manager Al is the worst to how he treats his employees I as a customer witness it he should have been fired retired and given a don't come back but he is the owner plz do not give any more money to this establishment he is a horrible person to treat his employees this way.

Dec 05, 2023

Amazing service. Great people

Dec 05, 2023

BEST prices in town, friendly & knowledgeable!

Dec 05, 2023

Cheap place.

Dec 05, 2023

Hoy es tu cumpleaños mi amor S. Stapleton. Y se que por este negocio decidiste terminar con tu vida... ese empleado que te robo..... Nunca lo superaste, le diste tu vida a ese negocio. Jamas te voy a olvidar amor de mi vida. Cuando llegue mi hora se que estaremos juntos de nuevo. Aunque se que estas a mi lado siempre, te siento, veo, me visitas en mis sueños, tus señales tan claras... "Love u babe.. I mean like do you? " yours Gabriela

Dec 05, 2023

They open when they want,it has gone down hill , closed on sundays I only go for my battery now when warranty is over I'll start going to Walmart for my batteries.. so sad 30yr customer !!

Dec 05, 2023

This is place is never open. Supposed to open at 8 am and always opens late. They say their open on Sundays but their closed

Dec 05, 2023

👎👎👎👎👎 i desperately needed a bolt for my tensioner, recently. All of the entry doors then I could find were locked, and even a number of the windows were boarded up, as if it were closed forever. It's a darn shame because I really need that bolt.... Now, ,I have to travel to the east side on the Sunday buses schedules. Hurray for ME!!! 👎👎👎👎👎

Dec 05, 2022

Buenas marcas, Buenos precios

Dec 05, 2022

Didn’t wanna cut my discs and just because they didn’t wanna wake up a employee

Dec 05, 2022

I received great service the staff was very friendly and very knowledgeable glad I finally found them

Dec 05, 2022

It was great

Dec 05, 2022

Not even one star! Horrible service you purchase something here and if you need assistance with returning it they blame you that they did not sell you the part even with the receipt in hand and that you messed up the part just to not refund. I was barley explaining my situation and an old lady a girl and an old man all started yelling at me. Disrespectful!

Dec 05, 2022

The place to buy auto parts! They know the way around cars and help u as much as they can.

Dec 05, 2022

They tried saying it was our fault the part wasn’t working because of some faulty wiring and even threatened us with a warning when they returned us the part yet we got the same part at a junkyard and it worked way better then the part they had claimed it was our fault … I highly recommend anyone to think twice before getting anything here. Highly unprofessional.

Dec 05, 2022

This facility needs to open when it says it open. Not a half hour later then posted sign. Come on y'all.

Dec 05, 2022

Very unprofessional, won’t answer calls Poot customer service wouldn’t recommend

Dec 05, 2021

I Will Absolutely, Never Go Back. They're, Employees, Absolutely Lack Positive Work Ethic & Communication Skills. Their Rude Demeanor & Additude Towards Customers, Is Absolutely Horrendous & Unacceptable.

Dec 05, 2021

If I could give this place zero stars I would completely unprofessional and they don’t honor their 30 day return policy I bought a fuel pump from this place and it didn’t work went to return it Because I had gotten one from somewhere else and they refused to Give me my money back I had the receipt and the fuel pump. They tried stating that I needed to have proof of purchase elsewhere which honestly is none of their business where I bought the fuel pump that worked. So they sell broken parts then refuse to give you your money back for what you purchase

Dec 05, 2021

Owner/employees are rude & show no positive/helpful work ethic. not to mention the pathetic excuses to void life time Warranty on items. I'll NEVER shop or give them my business again.

Dec 05, 2021

Very fast friendly and helpful. My alternator was cheaper with them then Auto Zone Merle's or O'Reilly.