Costco Tire Center

Nov 14, 2024

Big thanks to Daniel at the Costco Tire Center for saving me from a flat tire! I went to the self-service inflation station because my tire pressure was low. It was my first time using it on my own, and I ran into trouble. I ended up accidentally deflating one of my tires completely by attaching the hose incorrectly, and then I couldn’t get any air back in! I asked someone nearby if they could help, but they weren’t sure how to fix it either. I walked over to the tire center feeling frustrated. That’s when Daniel came to the rescue. Although it wasn’t part of his job, he kindly offered to help and, with a few quick adjustments, had my tire inflated in seconds. His expertise and willingness to step in really saved the day. Thank you, Daniel!

Oct 17, 2024

Expirienced a good service at this station, job done on alloted time. Highly recomendable.

Aug 17, 2024

Excellent service! The positive reviews about this tire center were spot on. I made the trip from Oakland specifically because of their reputation, and I'm beyond glad I did. My Tesla Model 3 requires a keycard to operate, but unfortunately, mine had become demagnetized. Thankfully, I was able to use the Tesla app on my phone. However, due to liability concerns, Costco wouldn't use phone keys for Teslas. Fortunately, the manager, Nathan, was incredibly resourceful and helped us find a solution. Thanks to his efforts, we got our tires changed without any further hassle. I can't recommend this place enough!

Jul 17, 2024

Very unprofessional……

Apr 17, 2024

Has all wheel drive tires and all weather tires

Jan 17, 2024

The best service i never have You guys awesome !!!!!

Nov 17, 2023

7+ hours and 900$ for 4 tires. Never again. Costco tire sucks and you’re better off going to any downtown garage like I usually do, but the emergency happened half a mile away from here so I gave then a try and regret it so much. I showed up at 6:45am and I was 5th in line by the way. Any downtown garage would have been 300 max and 20-45 min. Customer service and the workers, nothing wrong I hope they don’t get in trouble for this or anything. Helpful and kind and patient with my problems but again, 7+ hours and 900$. Costco tire center overall, prices, wait time, 0 stars and workers 5 stars.

Nov 17, 2023

Every tire shop would say they cannot bit Costco prices but I bet you they can bit them in service and in expertise. this is my second bad experience with this Costco tire shop. I was in need of two tires and in this economy saving got the best of and I summited to a lower service. Couple of hours after i got my car back my tire pressure sensor went on that did not go away for several days. When i went to the shop, they check the sensors, the two old tires showed low air, the new two tiers were over inflated. That is what the technician told me. their sensor checking equipment could get a reading from the old tires and not the new tires. with his help, we adjusted the pressure but right after that he could not get any reading for all tires and he told me the sensor batteries, all 4 of are bad and they charge $15 to replace each one. I am sure whatever happened is their wrong doing. how could all 4 sensors go bad at the same exact time after they worked on the car. The first reading he got, the two new tires they sold me showed at 40 psi when it should have been to 35 as he claimed. the book says 32 psi. very unsatisfied with their service since he did not take responsibility for their wrong doing. Soon I am up for a tire rotation, I am debating if I should trust them with that and TPMS light is still on. :(

Nov 17, 2023

Front counter salesperson lacks customer service skills.Received car 1hr 45min after scheduled appointment to install 4 tires. Will go to Skip’s next time.

Nov 17, 2023

Good

Nov 17, 2023

I wanted to take a moment to express my heartfelt gratitude for the outstanding service and follow-up I received at your store. In an industry often characterized by indifference, your team truly stood out. I appreciate the proactive approach/phone call to correct mistake from other Costco tire center regarding to tire inventory. This enable me to change my broken run flat tire on same day. Thank you!

Nov 17, 2023

Maybe my favorite part of this Costco Tire Center - their public-access tire pressure pump is automated - just enter the desired pressure and insert the pump nozzle, and it gets there automatically and stops.

Nov 17, 2023

Super rude on the phone. I asked about walk ins for my husband who got a flat. Anything I said got a negative response. Sounds like they’re too busy and don’t want to help anyone.

Nov 17, 2022

Friendly manager, reckless worker

Nov 17, 2022

Service completed as promised after scheduling appointment. However, after driving for about 20 miles, got tire pressure sensor flashing. According to my Toyota manual the TPMS system is damaged or needs service. They should have reset it after installing tires. I just hope it is fixed after the reset. --- Update 3/8/22 ------ Several people and mechanics have mentioned to me that the TPMS sensors after like 8-9 years will loose their battery and need to be replaced. But I feel the tech at Costco could have just told me or warned me about this. So my rating stands as-is.

Nov 17, 2022

But Costco tires, make appointment here, get tires installed. Watch out as appointment time can go out a couple weeks when it's busy.

Nov 17, 2021

According to the personnel here, Costco tires don't accept Tesla cars for tire repair nor change. I guess it is just 1 bad apple. Use to get very helpful and good service here....

Nov 17, 2021

Bought tires but never to call me back for the installation,, bad attitude

Nov 17, 2021

These guys are great. Mounted my new tires. This visit was to torque up the lug nuts only. But they're always so accommodating.

Nov 17, 2020

Best services

Nov 17, 2020

Good price and services. Costco always carries decent, new and quality products

Nov 17, 2020

I loved the ideas of changing tires and shop at the same time; however, I waited 10 mins for someone to come out from the back and attend to me. Maybe they need to hire more helps b/c it does get very busy during early hours.

Nov 17, 2020

Previously this shop opened much earlier than the warehouse (around 8 am), and drop in appointments were processed very quickly ( usually less than an hour for a rotation and balance). However now they only take customers when the main warehouse door opens. Furthermore the wait times for drop in appointments are much longer now, as they are primarily reservation based (when I stopped by for a drop in on Saturday morning, it was about a four hour wait estimated, although it could be faster).

Nov 17, 2020

They service was excellent