Costco Tire Service Center

Oct 27, 2024

Please tell the guys working at the tire service center to stop parking the cars at the air pumps when they’re done working on them. There are several parking spots marked specifically for the tire center that are usually empty! Use your brains and stop being lazy!

Aug 27, 2024

The tire center is an absolute sorry excuse for an auto service center. Not only do they not test batteries but you have to install them yourself. The employees are incredibly rude and lazy as well. I love the Costco warehouse, but I can’t say the same thing about the abomination that is known as their Tire and Service center.

Mar 27, 2024

I like Costco, I’ve been getting tires from them for a long time, and I’ve always been pleased. That being said, their communication is not the best. They had to order tires for me, they said it would be in the next day and they would call me when they came in. The next day I never received a call from them, so I finally went into the store in the afternoon and the lady said “oh yeah, they came in this morning”. She takes my car back and said it’ll take an hour to an hour and a half. 3 hours later and still nothing. So I call them, and the man on the phone said “oh yes, it’s been done”. When I mentioned that I never received a call, he just brushed it off as “one of those things that happens.” But based on other reviews, it happens quite a lot.

Feb 27, 2024

Their service is OK but they have really poor communication. I definitely need to work on communication skills as well as answering the phone, emails and returning calls.

Nov 27, 2023

Friendly service and great prices

Nov 27, 2023

It always takes an hour to have your tires installed, rotated and/or balanced but the prices are great, the tire quality is good and they rotate/balance tires for free when you buy your tires there.

Nov 27, 2023

Just a darn good place for tires and batteries. Just wish they installed batteries.

Nov 27, 2023

Superb products, excellent Customer Service

Nov 27, 2023

The folks who are charged with telling you your camber, caster, toe, shocks or other suspension components are the problem to avoid having to back a warranty claim were likely dealing churros and pizza last week at the snack bar. Discount Tire will get my business from now on.

Nov 27, 2023

Very easy to get my tire puncture repaired. Free nitrogen tire inflation too!

Nov 27, 2022

Always have something good.

Nov 27, 2022

It is only worth going if you can get an appointment ahead of time. I waited four and a half hours for a tire rotation that I was told would take two and a half hours.

Nov 27, 2021

I have traded with the Costco tire center for many years and have bought several sets of tires but the slender extremely young person that waited on me this time stretched my patience to the max. If this experience is a post Covid new norm I will be shopping elsewhere. Chris is very knowledgeable and has helped me in the past however this person was forgetful, seemed to hurry from one person to the next but disappeared often. He paid the gentlemen more attention and offered little explanation and Customer Service to me or other females whether intentional or not. Speedy tire near me was able to fix the issue and help at a reasonable price.

Nov 27, 2021

They was very helpful and fix my issues even if I were a jerk.

Nov 27, 2020

Good service.

Nov 27, 2020

Great products and great service.

Nov 27, 2020

Thank you Jonathan and Patrick! You provided excellent service today; we had a great experience. Thank you for your honesty and prompt service.

Nov 27, 2020

They don't put tires on where you tell them to, and then want you to pay again to do it like you asked to begin with.. I returned my 2 tires and went down the road where they listen to the customers request... The other place gave me a discount and I ended up with 4 tires and a new tire company!!

Nov 27, 2019

Awesome service !!!!

Nov 27, 2019

Bought my new set of tires and they let me know when they arrived and installed them in 40 min. Fast and easy. Love their service. I won't go anywhere else for my tires.

Nov 27, 2019

Fast service and very reasonable

Nov 27, 2019

Fast service...

Nov 27, 2019

First time having a bad experience with Costco Tire Center at this location, bought Michelin tires and keep all rotation as they recommended, and suddenly I spot chipped off rubber all around the tires. Stop this evening and after all “inspection’ the technician told me that the truck is misaligned 🤔, so eyeballed and right away with no machine he resolved that my car has misalignment... just to NOT to cover any warranty...warranty that Costco claim to the tires manufacturers, and also he refused to rotate my tires because the condition of the tires. That employee believe he is the owner of Costco Tire Center. CUSTOMER ALWAYS RIGHT! Mark A. has a long way to go to change that CULTURE...’

Nov 27, 2019

Great customer service and pricing. Got me in same day as walk-in and helped walk me through entire process of buying and installing 4 new tires with specials and ratings.

Nov 27, 2019

We picked up a great big piece of steel while 70 miles away from home. The guys worked us in and were able to repair our tire quickly while we got some shopping done. Thank you so much for your quick help!

Nov 27, 2019

great service, great prices. We have done interstate batteries and michelin tires. prices are below what you'd pay elsewhere