Costco Tire Service Center

Sep 20, 2024

They NEVER answer their phone! You guys need a chat option!

Sep 20, 2024

Upon getting my car key after service tiday, my car key look far worse like being smashed.

Sep 20, 2024

Very bad service by tova

Jul 20, 2024

Was told my tires had “irregular wear” and was denied to have been the tires fault. The ware on both my rear tires that I purchased here was mostly even with some spots being less even but not enough warranting to be believed it was the alignment. The tires were rated for 55000 miles but lasted me a 12000 mile period. Was given a response that basically said “ur tires are weirdly bald” and when I asked for what they thought was the issue was told “I don’t know I’m not a mechanic”. My warranty was denied by Tou Yang after asking me to bring my car in two days in a row for evaluation. My commute is about 45 minutes out. I bought the tires in good faith in Costco. The store has always been a staple of my better shopping experience. Till now that is.

Jun 20, 2024

Would not recommend for new tires. Purchased a set less than a month ago, one of my tires had a hole from average commute, took it back in hopes to get it patched or replaced. Tire rep would not allow for replacement bc of the damage and the warranty was voided bc of damage. Various stipulations alongside the warranty. If you purchase dont expect to get your refund if tires dont meet your standards. Never got an exchange or money back for ONE single tire that i paid for less than 30 days ago.

Nov 20, 2023

I love Costco Tires. Quick service, sometimes a wait (days) for an odd tire, but you Know if you take odd tires. Appointments for the free rotations work great and I don't have to wait anymore outside the door for 30 minutes to be first for the day, to get quick service. Tire Prices are good if not great. Polite and competent guys. Did I say Free Rotations? 😊

Nov 20, 2023

I love Costco everything including their tires and tires services. Always friendly, always timely and always gets the job done.

Nov 20, 2023

I only laughed four times in my life.This is the fifth I can’t believe what I heard, I came to patch a tire and there’s only one car inside and 4 mechanics playing around I talked to one of them they told me you have to wait I said OK how long he told me five hours😀 in five hours I can build a tire with nothing😀

Nov 20, 2022

Good place to buy tires and batteries mechanics a very helpful and prices are reasonable

Nov 20, 2022

I took my car to have four brand new tires put on and they used my luggage wrench specially made for my car and never put it back so I have to buy a new one. Inconvenient and irresponsible of them not to put it back in my car.

Nov 20, 2022

My experience with these guys isn’t good but later they fix my car tires, I purchased tire from here but couple tires have inflation issue and one of them still not fit. Hope you guys never face this situation, Anyway Staff is friendly and always ready for your help.

Nov 20, 2022

Of course making an appointment is preferred, but when your tire alert comes on, the beautiful thing about the Costco Tire Service Center is that you can just walk in, tell them what you need and wait. I did that on Tuesday evening, and after shopping in Costco, finding some fabulous deals in the clothing department, I walked away with four brand new tires and a rotation. The Service Center employees are friendly and efficient. And remember Costco tires have a lifetime service warranty.

Nov 20, 2022

Went for tired repair and rotation regularly. Tired didn’t never rotated by them. Still the same. Got my warranty voided because they stated it was not rotated.

Nov 20, 2022

very friendy & helpful. I was'nt sure what tires to get. I got a great deal!!

Nov 20, 2022

The gentlemen here are super nice and quick. Their phone rings nonstop so I would suggest just going in and talking to them.

Nov 20, 2021

Honest and try to do what's safe and best for you.

Nov 20, 2021

If you don't have an appointment you're gonna wait forever. Make an appointment. If you're buying a battery it is hit or miss on how long you will wait. Overall good service.

Nov 20, 2021

Took awhile to get my tires but the service was great

Nov 20, 2021

Excellent staff and Great service 👍 Took less than two hours to get new tires placed!!!

Nov 20, 2021

Foumd some of the lowest battery prices, and they had a battery that works fine for the odd make and model of our car, highly recommended if you're a member.

Nov 20, 2021

They had a 3 hour backlog, but they were able to get me out 2.

Nov 20, 2021

Today I got good service 🙌 😎

Nov 20, 2020

Good guys

Nov 20, 2020

Good service, helped me pick out a good tire for my truck as it is not 4WDrive but I drive on curvy/rainy/ muddy roads very often. And while I waited I grabbed a bite to eat and found a very comfortable recliner.

Nov 20, 2020

I got an excellent sale price and wonderful service. Too bad the inside checkout lines don't run as quickly! 😂

Nov 20, 2020

Made an appointment and was told on the phone that it would be at 6:00. I show up a few minutes early, they say I had a 6:15 appointment and somebody else would get their service done before me since they put me on the system at 6:15. Guy on the phone said 45 minutes-1 hour of labor. It is now an hour an a half past my appointment, the tires are all put in and the workers are neither working on it or letting me know it's done. They may have good deals, but don't expect the friendly, quality service you get inside the store.

Nov 20, 2020

They NEVER answer their phone! You guys need a chat option!

Nov 20, 2020

They got me in right at my appointment time and completed the repair within the time estimate.

Nov 20, 2019

I could not have gotten better service anywhere!