Costco Tire Service Center
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Review highlights
"I'm new to Costco. We got our membership cards today. The process was fast and easy. The checkout was also fast. They take great care regarding Covid guidlines."
"Nice clean place good selection of stuff great prices friendly employees."
"They have food, water/drinks and some clothes They offer some brand name goods."
Overview
Categories
Tire shop
Directions
6110 E 86th St
Indianapolis, IN, 46250
Phone number
Call: (317) 558-1453Website
View websiteHours
Sunday
10:00 AM - 6:00 PM
Monday
10:00 AM - 8:30 PM
Tuesday
10:00 AM - 8:30 PM
Wednesday
10:00 AM - 8:30 PM
Thursday
10:00 AM - 8:30 PM
Friday
10:00 AM - 8:30 PM
Saturday
9:30 AM - 6:00 PM
Reviews
Nov 16, 2024
Great places for all you needs
Nov 07, 2024
They shouldn't take additional walk in customers if it means those of us with an appointment need to wait longer My appointment for a tire repair was at 10:45, it's currently 1:22 and I'm still waiting. Been standing in line to speak with someone for over 30 minutes. This is ridiculous. My time is not valuable, apparently.
Sep 06, 2024
I went in to get my tires balanced and rotated my first time in the store so I had to sign up for the membership and pay $60 after they looked up my car they said they could not take the tires off because of the lug key they didnt feel comfortable doing so. Now what was going to be such a wonderful deal has cost me more time money and embarrassment. Poor way to treat a new customer
Aug 06, 2024
Busy
Feb 07, 2024
Buying was easy but scheduling with noblesville costco tire center was difficult on line. We had to call. Not sure if it was because it's new.
Dec 07, 2023
Always professional at a fair price
Dec 07, 2023
This shop has horrible communication. I made the mistake of ordering tires online, and even though I got an email confirmation that they arrived at the shop, it took them 4 weeks to "find" the tires. Obviously they had them the entire time, and whoever received them never put it in their system. Speaking of their software system, I took a peek, and it looks like something out of an 80s movie - green text and everything with no GUI. When they finally confirmed they had them, they told me to show up at 9:30. They failed to warn me that the main store would be closed. When I asked later how I should have dropped off the car, they said something about knocking on the shop door and leaving the key with the manager (would have been helpful to know that ahead of time). I had to make 3 extra trips to the store, it was not worth the savings compared to a different shop. It's clear that they are not set up to handle the volume they receive - which is a shame because it seems like the mechanics do good work. But actually getting your tires installed is an absolute pain. If you absolutely must use Costco tires at this location, then do yourself a favor and order at the store. But even then, I would never recommend anyone buy from this location at least.
Dec 07, 2023
Customer service is definitely not what it used to be , the food Court is dirty and non efficient.
Dec 07, 2023
Great service!! They even took time to clean up some of the present corrosion/rust. I'll definitely plan on using them again.
Dec 07, 2022
Exceptional customer service experience thanks to Alex the Service Manager. Instead of ordering the tires online, I would recommend ordering them in-person with a sales rep. The same rebates/discounts are available.
Dec 07, 2022
Great job!
Dec 07, 2022
Great work by Costco Tire center. Friendly staff and great prices.
Dec 07, 2021
Great selection. Always clean. Awesome quality products.
Dec 07, 2021
Great. Efficient good job
Dec 07, 2021
Great tires and even gave us water bottles to drink while we waited
Dec 07, 2021
Just a quick patch this time. Ty road Hazzard warranty!
Dec 07, 2020
Dom, Maggie and Rick took good care of us. After a particularly scary ‘Road Hazard’ event, we limped to this store on our donut and they got it squared away. Since we were already Costco Tire customers, it was covered by the warranty- we only paid for the difference in tread wear. #customerForLife
Dec 07, 2020
I ordered my tires and unlike some of the "other" whiners on these reviews, they communicated about delivery, communicated when they arrived, and the appointment app worked fine. There are going to be people that complain because nothing every pleases them so you have to decide for yourself. Yes you have to wait for tires to ship, but if you don't want to wait the 5 days, then spend the extra $150-$200 and go to discount tire.....
Dec 07, 2020
I was at Costco, but not the tire service center. Google won't leave me alone about it
Dec 07, 2020
Make sure to schedule appointment online.
Dec 07, 2020
Really professional service. Great pricing on great quality tires. My visit was for an appointment previously made. Took roughly 2.5 hours. So a little longer than the expectation set by technician by an hour.
Dec 07, 2020
Costco has the best road hazzard warranty around. Very necessary on these midwest roads.
Dec 07, 2020
Had unrepairable tire and got toward new one
Dec 07, 2020
Su promociones
Dec 07, 2019
If you need tire replaced thru warranty in this store you have to wait 7 business days to have replacement tire to be shipped from the company. No tracking and commitment about the expected date to receive even after 6 business days. 3 times visit I had to spend 6+ hrs in total in stores. Waste of your time buying tires from this store.
Dec 07, 2019
These guys are not professional, unlike Costco itself which I always felt a good place to shop . I booked an app over the phone , I came to find out that I have no appointment, Andy in tires insinuated that I was lying to him so I can get my car in . Just as low as it gets .
Dec 07, 2019
We love COSTCO, their rebates, tire service, etc. No need to buy wheels for your snow tires. Swap them seasonally for only $41.00. greatly extends tread life for summer and winter driving, but make sure the nitrogen is at proper psi, and the balancing weights were installed properly. Sometimes you'll see places on your wheel where a weight used to be on a glue strip so make sure they clean old glue off so you won't think you list a weight. Sometimes you will!