Cottman Transmission and Total Auto Care
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Review highlights
"Honest and knowledgeable service and reasonable pricing. Hard to ask for more."
"Excellent service and staff"
"Shopped around quite a bit to get the best price for a transmission rebuild."
Overview
Categories
Transmission shop, Auto electrical service, Auto radiator repair service
Directions
232 E Belt Blvd
Richmond, VA, 23224
Phone number
Call: (804) 272-1911Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
8:00 AM - 12:00 PM
Description
For the highest quality auto repair and maintenance services in Richmond, VA, come see the experts at Cottman Transmission and Total Auto Care. Our team of mechanics and technicians works to provide personalized customer experiences at our locally owned and operated auto shop. Since our list of comprehensive repairs, maintenance services, and system diagnostics developed exclusively for the Cottman family, we are trained for the most thorough care for your car, truck, or SUV.
Reviews
Nov 07, 2024
Knowledgeable and got it done, even worked with my warranty company. Will definitely recommend. Thank you Stan and Chase
Oct 07, 2024
Hi, just wanted to share our experience with this shop. Jeep broke down on way to South Carolina. They got us back on road the very next morning. Many Blessings to all.
Sep 07, 2024
Exceptional service. Did what they said and kept me informed. Dealt with my extended car warranty. Highly recommend.
Sep 07, 2024
I have used them in the past to install a transmission cooler. Their service then was absolutely phenomenal! I had some issues with my computer showing a transmission error module recently and went back. I cannot express enough my gratitude towards their service and their kindness and their willingness to work with me and go above and beyond. Highly recommend this place
Aug 07, 2024
VERY HONEST PEOPLE . Very hard to find someone who is honest now a days . I would recommend this place to family and friends! Family ran shop , can’t beat it !
Jul 07, 2024
Haven’t had my trans daughters be yet but the owner answered after hours and directed me what to do in the mean time.
Jul 07, 2024
I went in 6/19/24 to have transmission check due to another auto shop saying the transmission was not shifting correctly… had an appointment first thing the next morning (6/19) and the service was great…Stan the owner was extremely patient with me and could sense I was a little nervous about my SUV…he answered all the questions I had and even looked up the questions he didn’t know the answers to. I will definitely be taking my car back because I felt the sincerity coming from him… I don’t know what other service he does, but I’m sure to call him again….he did not charge me to recalibrate my car codes…. Thank you Mr Stan ….Suga Plm
Jul 07, 2024
The best place to go for any of your service needs.., I first used them when I needed a transmission replacement which was supposed to be covered under warranty with a company known as Warranties Direct also owned and operated by Interstate Bankers based in Georgia.., Stan informed me as per the information in the warranty that a company inspector would be out to inspect the transmission for replacement and after weeks and countless calls and unreturned phone calls no one showed from this company and I had to get the State corporation commission Involved to get my premiums returned back to me and cancel this worthless piece of paper in my files. The trans got fixed and me and Stan have been business 2015
Jun 07, 2024
Exceptional service and very knowledgeable mechanics. Very trustworthy and I bring all of my vehicles there for reliable and dependable workmanship!
Jun 07, 2024
I had an awesome experience here! I didn’t know you could still find good people in the repair shop. Honest and friendly place. I highly recommend them. Don’t expect a red carpet just a fair price and excellent service.
Jun 07, 2024
Never heard of rebuilding a transmission & not replacing the torque converter. Did it to me.
May 07, 2024
Gave me a bad diagnosis about my car
Mar 07, 2024
The absolute best!
Feb 07, 2024
I took my car here to see if I actually had transmission problems. As I entered I was seen coming in but ignored. I saw a mechanic standing across the floor from me on the work floor staring at me as he blew his nose onto the floor and he then wiped his nose with his hand and sleeve. Another gentleman drove my car and came back to say my transmission was bad and it would cost $5000 to fix. I left to get a second opinion from another transmission shop only to find out I had a misfire on cylinder 8.... Not sure why they tried to get me for my whole check but I was very disappointed. At the time of my visit, two people came in to bring their car back because they needed to correct a problem that they had caused .. YOU'VE BEEN WARNED ‼️
Jan 07, 2024
From the owner & his son down to the mechanics you feel like your getting good treatment and service on your vehicle. They also keep you updated on any other issues that they've come across! Highly recommend them!
Dec 07, 2023
Fast work. Great analysis and price.
Dec 07, 2023
Great
Dec 07, 2023
Nobody looks forward to their transmission needing replaced, having repairs performed correctly and at a fair price can be a crapshoot. After reading reviews I chose Cottmans to replace the transmission in my 2016 GMC Sierra. The work was finished ahead of schedule. I did have to take my truck back the next week, not for transmission work but to have the a/c condenser replaced (I couldn't hear the transmission shift over my girlfriend complaining about the a/c not working), like the transmission work, a/c works like new. Every nut, bolt. and clip were reinstalled, you can tell the mechanic didn't rush through the job and take shortcuts. After about 2000 miles the transmission performs flawlessly as does the a/c. Only thing worse than your transmission going out would be having to go to battle with a shop that took your money and didn't stand behind their work. I feel blessed that I chose Cottmans and would definitely recommend them to anyone.
Dec 07, 2023
One on one interaction
Dec 07, 2023
Saved a lot of money having my car maintained at Cottman transmission. They did not try to sell me anything I did not need. and the work they did was always done right the first time. More trustworthy than the dealership and the loss leader oil change companies. I know I have added years of life to my Versa from following the Nissan's recommended maintenance schedule and by having Cottman's do the work. I would continue to bring my car to them if I still lived in Virginia but I moved to Florida.
Dec 07, 2023
Stan and his team did a fantastic job trying to help with a difficult transmission repair on an older vehicle that had been improperly rebuilt by a different shop. They went to extra expense and time to try to track down everything needed to do the job right and get our vehicle back on the road and didn't ask for additional reimbursement for it. I had a great experience with these folks and can't provide a stronger recommendation for their service. Fantastic!
Dec 07, 2023
The guys were Great !!!! Took my calls and discussed options when I needed the transmission repair. I will go back for other auto repairs as they come up !!!
Dec 07, 2023
They are very helpful
Dec 07, 2023
Transparent quotes and fair pricing.
Dec 07, 2023
Very professional mechanics, they kept me in the loop throughout the repair. Open and honest.
Dec 07, 2023
Will definitely use for any future repairs. Thanks everyone! Always a pleasure!
Dec 07, 2023
They were very professional and the mechanics are very knowledgeable. They really care about their customers!
Dec 07, 2022
Honest and knowledgeable service and reasonable pricing. Hard to ask for more.
Dec 07, 2022
If you want a elegant waiting room, hot coffee, donuts & courtesy WiFi this place is not for you. If you want an honest assessment, transmission replaced/repaired & an owner/staff who stand behind their work then Cottman is the place for thee. Only reason I’m not giving 5 stairs is because of some trash/loose change left in my car. Not a huge deal because I took my car there for transmission replacement not detailing.
Dec 07, 2022
Love Stan & the guys at Cottman's Auto! Super friendly and are more interested in customer loyalty than they are squeezing every penny out of you. Just this past week I brought in my car because of a squealing sound it was making under the hood. Turns out all that was needed was a belt tightening, which took them less than a minute to fix. They decided not to charge me at all for it. I recommend them to anyone having car issues!
Dec 07, 2022
Chase & the team at Cottman Transmission were amazing to work with. They gave me an affordable & competitive quote for a rebuilt transmission. Chase kept me up to speed on the work & it was done in 4 days. Highly recommend these guys. They will take care of you & make sure you're satisfied.
Dec 07, 2022
I love them they were very friendly professional and kind I would definitely recommend them and most definitely use them again
Dec 07, 2022
They tried overcharging every service the service they perform for me.
Dec 07, 2021
Great fast shop