Courtesy Auto Repair
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Review highlights
"Dan, Christian, and the crew are, as the name promises, courteous and kind. They do honest, quality work. I've been in the world of aftermarket parts for more than a …"
"Love going to this full service, locally owned gas and service station."
"Absolutely fair pricing and fantastic communication and customer service!"
Overview
Categories
Auto repair shop, Auto body shop, Auto tune up service
Directions
277 Culver Pkwy
Rochester, NY, 14609
Phone number
Call: (585) 288-9794Website
N/A
Hours
Sunday
8:00 AM - 5:00 PM
Monday
6:30 AM - 7:00 PM
Tuesday
6:30 AM - 7:00 PM
Wednesday
6:30 AM - 7:00 PM
Thursday
6:30 AM - 7:00 PM
Friday
6:30 AM - 7:00 PM
Saturday
8:00 AM - 5:00 PM
Reviews (28)
Nov 07, 2024
Reasonable prices and full service!! On a quiet little corner, very cute.
Oct 07, 2024
Honestly, this gas station and East Ave. Auto are the best 2 gas stations I’ve ever gone to hands down! All employees are so down to earth and engage in great conversations and jokes. Small town service and engagement feel in a city. Breath of fresh air. Highly recommended!
Aug 07, 2024
Dan, Christian, and the crew are, as the name promises, courteous and kind. They do honest, quality work. I've been in the world of aftermarket parts for more than a decade and unlike many local repair shops, their reputation for diligent, thorough, accurate work continues to shine.
Aug 07, 2024
Great, quick, trustworthy service
Jul 07, 2024
Had a great experience taking my car here. My car needed an o2 sensor which was completed timely and at a good price. Christian went into detail with what was wrong and was great at communicating. I will definitely be back in the future
May 07, 2024
Honest and friendly staff!
Apr 07, 2024
Give a one star. I stop by as thought I give another chance as local shop. Turn out they can't help me today and ask me make appointment and not able to give me straight answer question. I feel they are afraid to work with Deaf client. Not first time that they willing help.
Feb 07, 2024
Best full service gas station, I know. They are always on the ball and the prices are the same or better than for it yourself places.
Feb 07, 2024
Ethanol free and it's cheap and full service sometimes I'll drive 8-10m just to fuel up here.
Feb 07, 2024
I Love this place. Nice guys! Great work! Fair Prices!
Feb 07, 2024
Looking for honesty from your automobile service then this is the place for you. They have serviced my vehicles for decade because I can trust them. They also go above and beyond with little things like vacuuming the car and fitting you in when you really need it!
Feb 07, 2024
Love going to this full service, locally owned gas and service station. People are so friendly. They also have an ethanol-free pump for boats, etc.
Feb 07, 2024
My hand me down car had a few minor issues but another shop didn't find them all and told me other items needed repairs(NOT NEEDED).Im recovering from an accident so I m knowledgeable but unable to perform repairs. Courtesy showed me the problems with the car while it was on the lift.They received the parts yesterday and told me they will call when repairs are completed .I have full confidence in them after pricing and their communications with me. More to come after work is complete . THAT WAS BEFORE REPAIRS. AFTER REPAIRS were done I picked up the car and my bill was 75 bucks less than the quote. I recommend them if you need honest reliable mechanics. With costs of cars going crazy keeping your old one going makes more and more sense.
Feb 07, 2024
Oil change, inspection on time, Dan haug a great station manager Ray Brecker culver pkwy
Feb 07, 2024
These guys fully disclosed everything they were doing to my vehicle. (They were the 3rd shop I was going to for this issue) they communicated with me beautifully and when I ran into an issue after the fix they brought me back in immediately to diagnose and fix the problem. Kind and courteous people both in person and on the phone.
Feb 07, 2024
This place is awesome. Dan has been there as long as I can remember and his son is now wrenching there... you cant beat the service and quality. They have always taken care of my family and I and have gone above and beyond numerous times. My go to shop for all repairs! Jimmy is the nicest gas attendant, and Netsins is right next door... you cant beat it!
Feb 07, 2023
Great friendly people and hardworking crew! Very trustworthy!
Feb 07, 2023
Great local shop with friendly staff
Feb 07, 2023
I have a very special car to me. That requires to be jacked up before being put on a lift. Forged aluminum lug nuts. Forged aluminum rims. Very high hp with a very temperamental idle. gave them a list of becareful points. And I didn't even need to. They took the utmost care of my toy and figured it out in minutes. Labor rate is cheap compared to some of the stealerships. Christian did a great job fixing my baby up. Entire permiter is under surveillance so I felt safe leaving it there over night. Will 100% be returning I thought I was stuck bringing my car to specialty shops only. And they took better care of it then the speed shops and performance shops. Hats off to these guys. Don't let the small store front fool you. There are some serious wizards in there. They know there stuff.
Feb 07, 2023
I've had poor experiences here with customer service a few times. I want to use them because they're local and conveniently close to our house, but I will never go back there. They should not be named "Courtesy" Auto Repair.
Feb 07, 2023
Poor service, not very neighborly, definitely not courteous. There was one nice guy here and it seems like he is no longer there. The new guys are rude. With so many options for shops within five miles, I can't see why anyone would go here.
Feb 07, 2023
Took my son's car in to get the brakes checked. They advised front needs new pads, rotors, calipers, and bleeding the brakes. Total over $850. Called two other places and the advised $550-$575 + taxes including labor. I don't mind supporting small businesses but we will never bring our cars back.
Feb 07, 2023
took great care of a close friend who never refers shops to anyone, this shop is good at what they do, thank you for getting the GTO back up for empire speedway!
Feb 07, 2023
I have gone a couple of times over the years, for small things like a new battery or inspection. The customer service has been subpar. Most recently, I was quoted a large amount of money for extensive work, including a new catalytic converter, even though it was made clear my current one was fine, they just needed a new one because there was nothing to attach the current one to anymore. (??) I went elsewhere and got the work done for half the price, without the catalytic converter being an issue. Last straw for me with them. (Additionally, every time I've gone to pick up my car from them, it has been left unlocked.)
Feb 07, 2023
Not real happy. Thought I would get good service here from what I've heard from others but I've been disappointed twice. Had a front end alignment done and shortly after I found that both front wheel hubs were shot. This should have been found prior to doing the alignment because it's useless to do the alignment with bad front end parts. And now more recently the whole front end was rebuilt with all new parts and after getting the vehicle back from a front end alignment because the tires were wearing so poorly, The truck pulls to the right going down the road at about 55 mph on a variety of different streets so I know it's not the crown of the road. I called them to tell them I had an issue right after having the work done and Dan was not available because of the holidays. The other gentleman I spoke to tried to blame it on my new tires. Saying that tires can cause a problem. So you're telling me that if I rotate my tires I have to have a front end alignment? That's not true. And also tires would not make the steering wheel need to be held slightly to the left because it wasn't indexed properly. Trying to make excuses for poor workmanship. Price went from about $75 2 years ago to $115 this year. So now before my brand new tires get damaged I have to go pay somebody else to get it corrected so they don't wear unevenly and I don't have to fight the steering wheel because they didn't index it properly.
Feb 07, 2023
Outstanding service and non ethanol gas what more could you want?
Feb 07, 2023
They inspected my dad's car and are about inspect mine. My dad had a good experience but they are very busy sometimes and could not take his car in one day. That's the only hiccup. I hope I have a good experience as he did when he took his car here.
Feb 07, 2022
I am a strong supported of suppprt-local. I fill my car here each week despite their gas being a bit more expensive, however after this morning I think they have lost perspective on what customer service means. I spend 50$ for gas here once a week and this morning I asked I'd they would put some air in my tires. The repair bay had techs in it. They refused, told me that they can't assist and told me I could buy air on the side of their building for 8 quarters. That's not how you retain customers. 8 quarters just lost you $200 a week, $2700 a year.