Creason Automotive & Wrecker
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Review highlights
"The BEST! 100% recommend. Very friendly and professional. Thank you so much!"
"Used the tow service, very friendly, fair price and great service!"
"Creason employees are great people to work with."
Overview
Categories
Auto repair shop, Auto body shop
Directions
9214 Monroe Rd
Charlotte, NC, 28270
Phone number
Call: (704) 847-8523Website
N/A
Hours
Sunday
Closed
Monday
7:30 AM - 5:00 PM
Tuesday
7:30 AM - 5:00 PM
Wednesday
7:30 AM - 5:00 PM
Thursday
7:30 AM - 5:00 PM
Friday
7:30 AM - 5:00 PM
Saturday
Closed
Reviews
Nov 07, 2024
There aren’t many opportunities for me to offer five star reviews for an automotive repair business. But Creason Automotive deserves that rating. Their honesty, integrity, and customer service is refreshing and frankly, restores my confidence in this industry.
Jun 07, 2024
The BEST! 100% recommend. Very friendly and professional. Thank you so much!
Apr 07, 2024
Honest Mom and Pop automotive repair business. I will never go to the dealership for service as long as this place stays open.
Mar 07, 2024
Traveling from out of state. Had no problems getting me in with no notice and addressed all of my concerns promptly and professionally without killing the wallet. Job well done! Thanks.
Feb 07, 2024
“That looks great” is what my wife said when I brought my car home from Creason’s body shop. Charlie and his body shop crew did a tremendous job repairing damage to the rear bumper and fender caused by a hit and run driver in a parking lot. Not only was the job fantastic but so was the price. Charlie was 40% below two other quotes. The other quotes had several junk fees and jacked up the hours required for the job. Do yourself a favor, “Better call Charlie”.
Dec 07, 2023
Creason has taken care of my cars for several years and I've always been very happy.
Dec 07, 2023
Had my bumper replaced and painted..Charlie did a great job,all in 2 days.. looks like a new car..I'm a very happy customer..thank you Creason
Dec 07, 2023
I've used them twice for annual vehicle inspections and they couldn't have been nicer or more professional. It's a family owned and run business which shows in the service they provide.
Dec 07, 2023
Nice customer service. Prompt service at a fair price.
Dec 07, 2023
Repaired my truck and did a great job.
Dec 07, 2023
The best.
Dec 07, 2023
They were able to get me in to take care of my busted AC (in this heat!! 😱🥵) They were fun to chat with, took great care of my car, and I’ll definitely come back next time I need help!
Dec 07, 2023
I don't recommend it at all. I took my car to change the brakes and they were charging me $654 to change 1 which is very expensive. and I don't understand why it says they have a free estimate and they charged me $54 to review it.
Dec 07, 2022
Cresence is always so professional and everyone there is so kind and so nice and they're good and fast and efficient for the price especially for car issues thank you
Dec 07, 2022
Had a blown alternator fuse and they fixed it quickly at a fair price. Definitely will be back..
Dec 07, 2022
Had a major repair and body. The repair was completed when promised and they even saved me money. Same goes for the body work. A family owned business grand dad son and grandson all work there. Good honest work.
Dec 07, 2022
Professional and courteous. Always do their best!
Dec 07, 2022
Scott Clark Honda said I need to replace my full AC do to a faulty clutch for $2600. Creason’s had my car for 30 minutes and identified that all it needed was a new relay switch which cost $153 total including parts and labor. Ac works great!
Dec 07, 2022
Great service and fair pricing!
Dec 07, 2022
I am a single mom; I made the mistake of taking my Chevy Cruze into Creason about two years ago to have a new AC unit put in. Creason kept my car for two weeks stating that the AC unit he had ordered came in defective and was waiting for a replacement. (I will not mention the fact that I had nothing else to drive back and forth to work for those two weeks or that I had no way to get my child back and forth to school.) I paid him close to $3000.00 when I picked the car up. After driving it for a couple of days I noticed that the AC was not working properly so I called him and took my car back in, left it there for another day. When I picked the car up from Creason he told me he could not find anything wrong with the AC unit. So I made the mistake of trusting his word and decided that maybe it was struggling because of the usually hot weather we were having that year. But last year ( only one year later) it took the AC unit 10 to 15 minutes to decide to start blowing cool air and this year it does not work at all. I have called Creason several times asking if he Guarantees his work and what he is going to do about the faulty AC unit he installed in my car. I have yet to hear back from him. So, Women watch out. If you are looking for an honest mechanic that will not take advantage of you Creason is not your man.
Dec 07, 2022
I highly recommend Creason Automotive. You can't go wrong with third generation, honest and reliable auto mechanic.
Dec 07, 2022
I use to like e think they are honest, last time I drop my car off they didn’t find the problem, I also ask for a inspection and they charged me $115 to change wiper blades without asking me. I felt so disrespected, probably not coming back anymore.
Dec 07, 2021
Great place to have service and repairs made on your vehicles. They also have a paint and body shop.
Dec 07, 2021
My preferred automotive shop!
Dec 07, 2021
In and out they used YouTube but got it done.
Dec 07, 2021
This is a top notch auto repair shop .. with a body shop .. they do what they said they will do and you can't ask for anymore from a auto shop than that ..their team is very knowledgeable and they listen to what you are saying and fix what's broke with no up sale , another plus is the back lot security, everything is aways locked up I feel very good leaving my car over night there ...
Dec 07, 2021
Trustworthy, family run business. These wonderful people have taken care of our old and new cars for years. When the dealership wanted $1k to fix an oil leak, Creason's told us the truth and did it for $20.
Dec 07, 2021
if i could rate this place no stars i would. So unprofessional and rude the guy at the front desk laughed in my face like something was a joke. They also didn’t mention it would be $52 to look at my car until after. I would never recommend this place!