Cross Creek Auto Service

Dec 04, 2024

I was in a pinch and need a tire plug as soon as possible, I stopped by cross creek auto and JT helped me out right away. I’ve been here a few times for different reasons and every single time everyone from the front desk service, techs, and even the owner have been awesome from beginning to end. Thank you again!

Dec 04, 2024

Wonderful service

Nov 29, 2024

One of the only places I have found to be honest. Better than the highway robbery franchises.

Nov 29, 2024

We always take our cars to Ray! This place does honest, good work. I feel I can trust them with our family cars. Definitely recommend!

Nov 22, 2024

Excellent and really fast.

Nov 22, 2024

Great work on my car . Was making a rattling sound and couldn't figure what it was. JT took a ride with me and the folks at the workshop found the exact issue. Asked me to get the car in a few days later once the part was ordered and foxed it on time . Also helped me claim the warranty . Happy with the service and would definitely recommend them

Nov 22, 2024

Professional, reliable service ( Great if you Like Old German Cars Like Me)

Nov 15, 2024

Cross creek auto has been servicing my friends and families vehicles for years, all starting with my mother in laws ford taurus in 2011.

Nov 15, 2024

Cross creek was recommended to me through a local group and I will say they did not disappoint! Everyone was so nice and JT did an amazing job updating us on the status of our car. He told us what was most important and everything which was really nice because we have had such bad experiences at dealership service centers in the past. JT was very thorough and great explaining everything to us as well and just did a phenomenal job. Cannot recommend Cross Creek Auto enough! Will be continuing taking our vehicles there for anything in the future!

Nov 15, 2024

I've been bringing our cars to Cross Creek Auto Service for several years. They always give great service at a good price. Very reliable and professional. Don't even think of taking your car to a dealer for service if it is out of warranty. BMW wanted almost THREE TIMES what Cross Creek charged!

Nov 15, 2024

I’ve been coming here forever! Great service and always a great price.

Nov 08, 2024

I have been in the area now for almost 3 yrs and one of the most frustrating things as been finding a competent mechanic. I brought my 17 WRX to Cross Creek Auto with a noise coming from my wheels. They diagnosed the problem, fixed it and had it delivered to me well within the time frame they said with no issues! It was refreshing considering the crap mechanics I have been exposed to since I have been here. I will definitely be bringing my cars to them for all of my service needs!

Nov 06, 2024

Cross Creek Auto Services operates in a way that show they are not trying to waste their customer's time, and money. I appreciate the care that Mr. Ray and his staff give to ensure excellent services.

Nov 06, 2024

Good people! Replaced a car battery for me in no time flat.

Nov 06, 2024

Honest guys, great service!

Nov 06, 2024

I wanted to give Cross Creek Auto a six star rating but Google said a five star is the best so, OK! They always do great work and are timely and their customer service is awesome. BTW, their prices are right!

Nov 06, 2024

The guys at cross creek auto give exceptional service. They go above and beyond to make sure your repairs are done with expertise. They make sure to let you know what is wrong and what needs to be done step by step. My entire family use their services. I highly recommend them. I’d give 10 stars if I could.

Nov 06, 2024

These guys know their stuff, will not sell you services you don’t need, and their pricing is more than fair - can’t ask for more than that!

Nov 06, 2024

We have been going to Cross Creek Auto for over 5 years! Ray and Mark have serviced multiple cars for us and always been professional and reliable.

Nov 06, 2024

We've been taking our two cars to Cross Creek Auto Service for over four years, and we couldn't be more impressed. The quality of their work is exceptional, and the staff is always helpful, friendly, and knowledgeable. They provide clear explanations of necessary repairs without trying to upsell. It’s a relief to find an auto repair shop where I completely trust the staff and owners. Highly recommended!

Nov 06, 2024

very knowledgeable, fast and fair

Nov 06, 2024

Excellent service.

Nov 06, 2024

Had a leak on my heater hose on my F-150 the guys were able to get me in same day on the weekend fixed the issue. They Checked my oil levels and tire pressure i will gladly come back for any issue i have with my vehicles

Nov 06, 2024

I can’t say enough good things about Cross Creek Auto! Ray, JT, and the entire team have consistently done a fantastic job on my cars, and they recently worked on my son's Jeep with excellent results. Scheduling an appointment was quick and easy through JT. Ray thoroughly explained what was wrong with the Jeep and prioritized what needed attention most. After reviewing the estimate and giving my approval, the work was completed within 24 hours. The Jeep has never run better! I highly recommend the team at Cross Creek Auto, and I’ll definitely be returning for standard maintenance and tune-ups for my other vehicles. Thank you, Cross Creek Auto, for your outstanding service! Chris

Nov 06, 2024

I had an awful experience with the customer service at this Auto Service Store on Nov 1 2024. When I inquired about the key needed to replace my brake pads, the staff member (apparently the owner) I dealt with was surprisingly rude and unhelpful. Rather than assisting me in finding a solution, he was dismissive and had an aggressive attitude that made the situation more stressful. It has so aggressive while talking on the phone that it left me genuinely uncomfortable. I can’t remember the last time that I felt so dismissed and unwelcome as a customer. It’s beyond me how someone in a customer-facing role can treat people this way, and I feel that anyone considering this place should be aware. I ended up taking my car to a different mechanic, where I was treated with respect and actually helped. If you value your time and expect basic courtesy, avoid this place and take your car to a professional shop.

Nov 06, 2024

I have been bringing my vehicles to Ray for years now. He takes care of me like family. Very knowledgeable mechanic. Gets you in and out with prices you cant beat. I would not take my vehicles any where else.

Nov 06, 2024

Jo was well done in a timely basis.

Nov 06, 2024

My experience with Cross Creek Auto was great. Not only did JT assure me that they would do a good job, but they exceeded my expectations. No one is perfect, but JT and his team did a great job which is why I gave five stars.

Nov 06, 2024

Quick service and prices are always reasonable. Very trustworthy and honest business.

Oct 06, 2024

A great experience. First time used. An oil/filter change. All staff are VERY knowledgeable on my specific BMW (2004 X5). This is my new shop for all future needs— maintenance and repairs.

Oct 06, 2024

Awesome place never had any issues.

Oct 06, 2024

Cross Creek Auto has a fantastic group of men that will work hard to fix anything you want. They have great pricing and really want to help the community. I’ve been coming to them for years and have always hung out long after my car was fixed because they are just great people. Shout out to JT for his hard work!😊

Oct 06, 2024

I have been taking my cars to Crosscreek Auto for over ten years. We all know how important it is to have a car mechanic who you completely trust. Ray and his team do outstanding work!

Oct 06, 2024

The 2nd time we've gotten an oil change here and service is always great and quick!

Oct 06, 2024

They do great work and most importantly they are honest..

Oct 06, 2024

Took my 2016 Jeep in to get serviced as a Walk In. They managed to get me in, took care of what I needed and got me out the door by 1pm same day. They were fast, efficient and their bill was much less than I expected. Thank you and you will see me again.

Oct 06, 2024

Very time flexible and efficient. Ready to go👍🏾