Crossroads Auto Repair of Jacksonville Inc.

Dec 05, 2024

I have the greatest confidence in the knowledge and capabilities of Crossroads Auto. And, above all else.. they are an honest, respectful shop. I will continue to do business with them, should the need arise.

Nov 22, 2024

John and his crew came through for me again . Thanks Guys

Nov 06, 2024

All the above. John went out if his way to help and get my car fixed.

Nov 06, 2024

Charged for false repairs, never performed

Oct 06, 2024

Great experience. Reliable and honest.

Sep 06, 2024

My son is in school in Jax more than 1000 miles from home. His car has been serviced here twice. Great people, reliable and reasonable prices. He was recommended by another student, so the trend continues. Provide great service and word of mouth follows. Thank you

Aug 06, 2024

They did a great job on my SUV’s a/c and were reasonably priced. Great staff. Will definitely come back.

Jul 06, 2024

Fast friendly service at great prices.

Jun 06, 2024

I had a good experience, staff was friendly and they had superior pricing.

Jun 06, 2024

My air conditioning broke in my car about four years ago. I never got it fixed because every place I took it to quoted me a price to fix it that was impossible. I took the car to crossroads and John and his team quoted me a reasonable price, and completed the work in a timely matter and with incredible customer service. I will forever recommend this shop! They’re a place you can trust.

Apr 06, 2024

Excellent work, fair prices. My go to for auto work.

Apr 06, 2024

Great service

Apr 06, 2024

They fixed my car(A/C 2 hoses, Tire Sensor, & lights). I feel that they were honest and did a good job. A little pricey but for all that was done, it was less than the dealership’s. Dealership wanted $1,000 more.

Apr 06, 2024

Always reliable in helping and taking care of our family and their cars.

Mar 06, 2024

Nice folks did good work, pleasant experience

Jan 06, 2024

Excellent, second repair on bad part , no charge!

Jan 06, 2024

Very friendly and knowledgeable service. Got me in an got me out in a timely manner.

Dec 06, 2023

Absolutely the best auto repair shop in Jacksonville. John and his team have taken care of my auto repair needs for years. Thanks once again John, you're the best.

Dec 06, 2023

An excellent place for auto repairs. John is an automotive professional who is honest and knowledgeable. Very reasonably priced also.

Dec 06, 2023

Crossroads auto is reputable, professional, affordable, reliable and always a pleasure to deal with even on my bad days, when my car isn't working correctly. I've been a customer for many years of both the old and new locations. I always appreciate the honest feedback, courteous and kind staff. Thank you, John.

Dec 06, 2023

Did not receive the service I paid for. I paid $64.95 to get my engine light diagnosed for the underboost code, I did not get that done, instead I was told about a bunch of other codes and no follow up. Additionally, I brought my truck in with no brake light sensors on, picked it up and the brake light senaors were on after I had them replaced( a few weeks proior at another place) when I got them checked( somewhere else) one of the sensors were unplugged. It was unplugged on the passenger side which is the same side my other tire was repaired at this shop. Although John was nice I do not recommend. I lost money and did not get the service I paid for, I had to take to Ford to get the underboost code diagnosed. Stay far away!

Dec 06, 2023

Fast work reliable will continue to use them for all future projects

Dec 06, 2023

Fixed the problems and were very patient with me

Dec 06, 2023

Good

Dec 06, 2023

Great people at crossroads auto repair shop. If you want great work done see crossroads. Thanks guys TC Waters

Dec 06, 2023

Great service. Great value. We take all our cars there.

Dec 06, 2023

Had issues with wiring going to fuel pump. Shop repaired it and was reasonably priced.

Dec 06, 2023

Have been taking car to dealership for over 20 years. After a very bad experience with them for the very first time in over 20 years I decided to try somewhere else. Crossroads is not far from my house. Went in and explained my situation. Transmission fluid service at two other places was going to be $298 and $231 and at Crossroads it was less than $100. I feel like I have known John and Lydia forever and I only met them 2 months ago. Highly recommend. Wish I would have discovered them years ago.

Dec 06, 2023

I had concerns with my steering wheel shaking for a few weeks, only driving it twenty-five miles an hour. I feared the worse and was not financially prepared to have an expensive repair. However, I took it to John at Crossroads and after an inspection, he resolved the problem. As usual, he was proffessional, honest, and attended to the problem in a timely manner. He also has a great staff. I would not think of taking my car to anyone else. Patricia Travis

Dec 06, 2023

I was so pleased to find out that my previous mechanic John was now located in with CAM automotive on Arlington Rd. right under my nose. I'm very pleased to have him back. Always trust him and once again on my latest visit, he did not disappoint. Thanks John for another great job.

Dec 06, 2023

Moved from Saint Louis, MO and missed my honest and awesome mechanic. My dad found them after a quick Google search and my dad told me that they were super honest and they don't rip you off. They are super friendly Jon is super nice and very knowledgeable and very hard working. And the lady sorry I can't remember your name that checked me out is super super friendly. I will be taking my 2011 Camry there for my oil changes and any other needs. Highly recommend for any car issue. Thank you for your honest and amazing service.

Dec 06, 2023

Professional, prompt, great communication, reasonable prices, would highly recommend Cross Roads Auto

Dec 06, 2023

The technicians broke my starter and put it on anyway with one bolt ..broke one of the connectors on my transmission and use a zip tie to hold it in place instead of replacing it once I pointed it out to the owner he bought me a replacement starter so he is a good guy

Dec 06, 2023

Very friendly, very reasonable price. Great quality of repairs, but most important they are honest and communicate well. Definitely will use Crossroads again.