D & B Auto Service
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Review highlights
"Wow! Fast, reliable, affordable and knowledgeable. Did great work- prompt communication and had a wonderful experience. Will always be the place I want to use."
"I trust their diagnosis, workmanship, and that they will charge a fair price."
"Best price in town for automotive repairs"
Overview
Categories
Auto repair shop
Directions
90 Mt Hope Ave
Rochester, NY, 14620
Phone number
Call: (585) 454-0570Website
N/A
Hours
Sunday
Closed
Monday
8:00 AM - 5:30 PM
Tuesday
8:00 AM - 5:30 PM
Wednesday
8:00 AM - 5:30 PM
Thursday
8:00 AM - 5:30 PM
Friday
8:00 AM - 5:30 PM
Saturday
Closed
Reviews (30)
Jan 30, 2025
Very satisfied with the level of service!! Called after my engine was smoking based on distance, as I was trying to avoid getting a tow. I was able to drop it off that day and had the problem diagnosed and serviced in less than 24 hours at a very reasonable cost!! Will be my go to and recommendation going forward.
Jan 06, 2025
Great service. Highly recommend
Jan 06, 2025
I can't recommend D&B highly enough. When I first moved to Rochester, I didn't know any mechanics locally. I asked one of my coworkers for a recommendation and she literally jumped up to tell me all about this place. She couldn't say enough good things about them. She told me they were the best prices in town, that they never took advantage of her being a woman and tried to sell her things she didn't need, and always treated her well. I've been going to them for seven years now, and I've become the coworker who jumps up to tell everyone about them. Dave and Bruce are both incredibly kind, knowledgeable, and professional. They've always made time for my car when I had an emergency, and even stayed late to get me back on the road when I couldn't afford to miss work the next day. Their prices are always the best in town and not once have they tried to upsell me or give me service I don't need. I've had the dealership try to say I needed new brakes, and I insisted on taking my car here instead. Bruce took a look and told me I didn't need new brakes, gave me an idea of how much longer I had on the ones I was using, and told me if I wanted them swapped anyway here's how much it'd be. His quote was literally a quater of the Dealership's price. They're a great local business, and the only place 100% I trust with my car.
Dec 06, 2024
Trustworthy.
Nov 06, 2024
Very fair, communicative, and have always done great work on my car!
Oct 06, 2024
Best mechanic I’ve ever had. Saved me almost $3000, not to mention he was lightning fast because this was the only car we have. Will never go to anyone else!
Sep 06, 2024
A great place to go for up front honest help for your vehicle. Thank you!
Aug 06, 2024
Bruce is so great. Always listens and talks thru the problem. He saved me on Christmas eve eve when my car broke down on the way to Ohio and I needed new spark plugs! Highly recommend!!
Jul 06, 2024
D&B Auto Services is absolutely amazing! Bruce is fantastic, so kind, and a true blessing! Thank you so much for the great work you did on my car and working with me on the payment 🙏 I recommend D&B auto to everyone, you will be absolutely satisfied with the service ☺️
Jun 06, 2024
Always great service, fair prices, and transparent communication. I'll never go anywhere else!
Jun 06, 2024
Wow! Fast, reliable, affordable and knowledgeable. Did great work- prompt communication and had a wonderful experience. Will always be the place I want to use.
May 06, 2024
I was super satisfied with the service that I received from DnB auto. It was fast, quality it was honest, and I wish I had known about them before I am a veteran and they value veterans and have a lot of respect for the individual.
May 06, 2024
No better car repair shop in Rochester. End of story.
Apr 06, 2024
Really handsome owners and a real cutie pie changed my oil! 😂
Feb 06, 2024
Amazing service and prices well.
Feb 06, 2024
Best price in town for automotive repairs
Feb 06, 2024
Bruce diagnosed my problem on the phone and for free and for that gets a 5 start review! Thank you!!!
Feb 06, 2024
Got an oil change, inspection and tire rotation. Staff was pleasant enough but I was charged for cleaning supplies and they left a giant mess of residue on my windshield where they replaced the sticker. Makes me wonder if any other corners were cut or if the work was done correctly.
Feb 06, 2024
Honest, fair & Quality work Always!!
Feb 06, 2024
It’s the best all around car shop I’ve ever been to. Dave and Bruce are extremely honest, great at their job, and will go out of their way to provide exceptional service. Highly recommend.
Feb 06, 2024
These folks are very honest and proficient. I am a new customer, but my parents bring their car here as well. My son recently had his car repaired and they took very good care of him. I truly appreciated that.
Feb 06, 2024
These guys are great, and they do a beautiful job. Thanks Guys
Feb 06, 2024
They care for each vehicle. Very helpful and economical. It's just hard to get appointments at times. Super-likes!
Feb 06, 2024
We have been using D & B for years for multiple cars. We love the service and personal nature of the garage.
Feb 06, 2024
Dave and Bruce took my car in quickly when I desperately needed to get my brakes done and I really really appreciate it. Their pricing is competitive and fair. I definitely will be recommending them to my family, they're nice guys and did a great job
Feb 06, 2024
Love these guys! I've been going to them for 10+ years and can not imagine going to anyone else. You will not find kinder, fairer, honest mechanics than these guys. They do great work, in a reasonable time, for a fair price. They take away any anxiety i use to have about bringing my car in to the mechanic. Thanks Dave and Bruce for being so great!
Feb 06, 2024
Probably the best auto shop in Rochester. Reasonable, honest guys who will fit you in for a service and keeps in good contact with you. They fixed a sun roof that wouldn’t close and really troubleshooted the problem in spite of not encountering it before. They will update your car inspection in a timely manner and do not go searching for non-problems. If they recommend something needs a fix it definitely needed a fix.
Feb 06, 2024
They are trustworthy and reliable! I dont take my car anywhere else
Feb 06, 2024
They should have a McDonald's in there because, "I'm loving it". Dave and Bruce are great, professionals and HONEST! In caps because it's rare to get these days. I am going to make sure they are highly praised for the services they performed on my '07 Saturn Aura. From the Bottom of my heart, thank you guys very much!
Feb 06, 2023
I’ve taken my car to D & B on several occasions, and have had the pleasure of being helped by both Dave and Bruce. They are exceptionally honest and talented mechanics. Most recently, I visited them this morning for an annual inspection. I was bummed to learn my vehicle needed a costly repair, but it was made a little less stressful by Bruce going over the diagnostics in detail, thoroughly answering my questions, and getting the work done much sooner than I expected. When I arrived to get my car, he took the time to show me the damaged coils that had been removed, and literally pointed to why they needed to be replaced. Few months before this, Dave looked at my car because of a suspicious noise (not coil-related. My car is just old). He found the root cause, told me it wasn’t a safety issue, and explained that while the ride would be smoother if I replaced the part, it wasn’t necessary to do so. It was pretty great that Dave was honest about the issue instead of charging unsuspecting me $250.00 for a repair that wasn’t essential. On an even earlier occasion, I was first impressed by Dave’s friendly demeanor, but I decided I liked the place when they charged me just over HALF the estimate that another mechanic had given me to do the same work. This place is a rare gem. Their work is amazing and the integrity of these guys is unmatched. I highly recommend them.