D & B Automotive
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Review highlights
"Great service, knowledgeable and professional. I will definitely use this business again if needed."
"Great service , friendly staff and fair prices m"
"Super friendly, knowledge people and the shop cat is a plus."
Overview
Categories
Transmission shop
Directions
1696 Bartlett Rd
Memphis, TN, 38134
Phone number
Call: (901) 383-4824Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
Closed
Reviews (30)
Jan 07, 2025
Great Experience With D and B Automotive! Excellent Customer Service! David Is Very Helpful And Professional! I Recently Ran Over Something On The Road That Cracked My Transmission Pan On My 2021 Hellcat Redeye Charger, David And His Guys Were Able To Get My Car In Right Away And Finish The Same Day! Very Satisfied! Looking forward To Taking My Car To D And B Automotive If Their Were Any More Problems With My Car In The Future! Thanks David!
Dec 07, 2024
My wife and I are traveling cross country. We had car issues getting into Memphis. We were told by a local shop that we had a transmission problem and they did not work on transmissions. I got referred to D&B Automotive and took the car in first thing o. Monday after Thanksgiving weekend. D&B did some troubleshooting and told us it was not the transmission but the catalytic converter. He didn't charge us for his time troubleshooting our issue. Super friendly, knowledge people and the shop cat is a plus.
Sep 07, 2024
Mr. David is a great guy!
Aug 07, 2024
I was sent to this repair facility by my warranty company” who by the way no one wants to deal with”. I have to say I never leave reviews but these guys are awesome after 2 failed transmissions they finally got me up and running. We rely heavily on having transportation and although they was full and busy they got me back on the road. Very knowledgeable and very customer service oriented. It’s people like D and b which is a small business that supports and cares about us poor folks. Thank you guys
Jun 07, 2024
Fantastic service and great guys who work there easy to talk to and work with my Acura feels better than the day I got it appreciate it a lot guys 10 out of 10 recommend
Jun 07, 2024
Good honest people that do what they say and won't tell you something that's not true
Jun 07, 2024
These guys are awesome. I've taken my truck to them several times.
Feb 07, 2024
D&B does great work
Feb 07, 2024
Great service, knowledgeable and professional. I will definitely use this business again if needed.
Feb 07, 2024
I do not recommend NOW ONE to go HERE!! I’ve spent thousands of dollars and there is problems after problems that their causing and I have to pay for!!
Feb 07, 2024
I dropped my truck off Monday of this week. David called and gave me a rundown on what needed to be done. He gave me the price for the job and I gave him the deposit to start. He said he would have it ready next week but actually had it ready in two days. I am pleased and highly recommended this place for your needs.
Feb 07, 2024
it's been 3 and a half years since this shop serviced our 92 GMC Sierra. i thought i left a review shortly after we got fixed up and back on the road. it was unfortunate that our clutch went out on us while we were traveling from Potosi, MO to Jasper, AL during the peak of the covid pandemic. without any hesitation they picked our truck up from the hotel, put us in front of other paying customers to get us back on the highway shifting gears with ease in 3 days. it definitely was worth the 800 dollars paid to replace the clutch. he told us then that it would be a possibility to run into other issues since the throw out bearing had basically welded itself to the spindle. that being said our ole red is still tickin' and this shop is forever apart of the memories we have built with our beloved pick-up. Thanks again for keeping her alive for us! if we didn't live so far away i would bring our truck in for some touch ups in a heartbeat.
Feb 07, 2023
Excellent shop. They exhausted ways to save me money and suggested only the fixes that were necessary as opposed to a big name local transmission shop. I returned again for a concern that turned out to be nothing and they didn’t charge me to look at it. If you are looking for an honest transmission shop, this is it!
Feb 07, 2022
Best transmission shop in the USA! David really knows transmissions . Great service , friendly staff and fair prices m
Feb 07, 2022
David is a master at transmissions. Did fantastic work on building my Hellcat transmission! Recommend for performance transmissions!
Feb 07, 2021
Excellent service. Turn around is quick and the owner and servicemen are top notch. Highly recommended.
Feb 07, 2021
Great service, they got my daughters car up and running fast. Quality work. Thanks guys!
Feb 07, 2021
Great work!
Feb 07, 2021
Have not been here, but sent an email to the website about a question. The owner calls me back and explains what the problem could be or possible solution, that is amazing. This has never happened to me. If I dont get my issue sorted I'm driving down from Indiana.
Feb 07, 2021
If you want to be ripped off and have shabby work done on your vehicle with horrible customer service then this is the place to go!! I had my car towed here due to a failure to start from a bad terminal on my battery (not diagnosed by this "auto shop"). They charged me $130 to "clean the excess grease off the cables" a direct quote from owner. Clearly, a thorough diagnostic testing of any kind was not done, otherwise the bad positive battery terminal would have been recognized and addressed quickly by any competent mechanic and auto shop. I did call back a few days after I picked up my vehicle due to my lights flickering and windows not going down (which I had no problem doing before the failure to start). I had a very unprofessional conversation with the owner about how "it wasn't their fault b/c my car wouldn't start to begin with and my cable looked bad" NOW they look bad days later, why was something not said when I was standing in your office days earlier? Did you hope I would bring it back so you could stiff a female out of more money? I was not attempting to place blame on the shop when I called back, but instead was foolishly going to take my car back for more work. He interrupted me before I could even finish my statement. SO very glad he showed his true colors and I followed my first mind to hang up the phone and not ever return to this shop!! Also, they did not place anything down to protect my seats or floor and got black grease all over my grey door handle (which was clearly noticeable and not wiped off. Just trifling!! With Covid-19 going around I'd expect more sanitary practices, like wearing of masks by employees especially in office, others' vehicles, and the use of hand sanitizer. Will be reporting these findings to health department as well.
Feb 07, 2021
Excellent service. Really did a great job.
Feb 07, 2020
David and his men are top notch. Came in for work on my vehicle and they did a great job. Had some issues with a particular piece and they worked tirelessly to get it right. These guys do not quit until you are satisfied. Highly recommended! Great Job Guys!
Feb 07, 2020
Fast on diagnosis gave me a good reasonable price and had me back on the road faster than I expected. I have no problem recommending them to anyone
Feb 07, 2020
Ok
Feb 07, 2019
100% would recommend this company. The people are extremely nice, they give you the best price around by far, and don't try and take your money and fix unnecessary things. Great family business, if I ever have problems again I will be going right back to them!!
Feb 07, 2019
David was so extremely helpful, he sat out in the sun and helped fix my simple problem. They are honest people, and any other needs I have I will be coming to them first! Words can’t express enough how excited I am that I’ve found this shop! Thank y’all!!
Feb 07, 2019
They are very professional and stand behind their work!!!
Feb 07, 2019
They fixed my son's Tundra transmission & did a great job!
Feb 07, 2019
This place is great. They are very knowledgeable and fixed my brakes in no time. I have recommended them to everyone I know.
Feb 07, 2019
Very Professional and Excellent Customer Service! They have serviced my car twice and very pleased with their work. Number 1 choice