D & E Quality Services Inc

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4.9
(72 reviews)
Review highlights

"Gave me some of the best advice i have ever gotten. 10 out of 10 would recommend to anyone."

"Owner nice, works on your more exotic cars."

"Professional, staff, timely, communication, and flexible pick up and drop off."


Overview

Categories

Auto repair shop


Hours

Sunday

Closed

Monday

8:00 AM - 5:30 PM

Tuesday

8:00 AM - 5:30 PM

Wednesday

8:00 AM - 5:30 PM

Thursday

8:00 AM - 5:30 PM

Friday

8:00 AM - 5:00 PM

Saturday

Closed


Reviews

Sep 07, 2024

Great place with very skilled techs!


Aug 07, 2024

Always nice, patience and honest.


Jul 07, 2024

Tim Mize runs a wonderful service organization!


Apr 07, 2024

D&E provides top-notch service. They have serviced my Mercedes vehicles for 23 years. I have had 6 vehicles that they have meticulously kept them in top shape. Their quality is very high, and they have very honest pricing.


Feb 07, 2024

Many thanks for taking care of my 11yo Pilot. Professional, staff, timely, communication, and flexible pick up and drop off.


Jan 07, 2024

I have nothing but great things to say about D&E. These guys are honest, reliable, responsive, and affordable. I recently took my Mercedes to D&E to have a lower control arm replaced. Tim had the job done in one day and for much cheaper than the $1300 estimate I had gotten at another local shop. Reg and Tim are great guys that truly care about their customers. I will never take my car anywhere else.


Dec 07, 2023

Gave me some of the best advice i have ever gotten. 10 out of 10 would recommend to anyone.


Dec 07, 2023

I have a few Mercedes and have always taken my cars here for repair for years. Recently 2 separate vehicles were returned with issues. I have paid the bills promptly but are wondering if the service work is declining.


Dec 07, 2023

Always friendly affordable and professional 👌


Dec 07, 2023

Excellent service.


Dec 07, 2023

Extremely trustworthy and knowledgeable


Dec 07, 2023

Great service and wonderful folks to work with!


Dec 07, 2023

I can't say enough about the outstanding service and honesty that D & E Quality Services consistently delivers. This shop is a true gem in the world of automotive repair. Tim, Reg, and the rest of the team are not only professional but also genuinely caring. They take the time to listen to my concerns, offer helpful advice, and explain the repairs needed in a way that's easy to understand. Quality is in their name, and you can trust the quality of their work. They take the time to inspect my car when I bring it in for an oil change and have alerted me to a nail in my tire, and an oil leak on another occasion, unbeknownst to me. Thank you to the entire team at D & E Quality Services for always going above and beyond!


Dec 07, 2023

I would give these guys 10 STARS if I could. TOP-NOTCH! Honest great guys doing super quality work!


Dec 07, 2023

Outstanding professional service.


Dec 07, 2022

Amazing customer service!


Dec 07, 2022

Great customer service and if they can't do the work they'll find someone who they know who can help you out


Dec 07, 2022

I have been using D&E since 1995. The following two anecdotes will tell it all. Tim, the owner, called me one day and said that one of his technicians had accidentally cracked something, and he was going to replace the part without charge. He did not have to tell me. He could have just charged me, and I would not have known the difference. On another occasion, a Lexus dealership wanted over $10,000 for their recommended repairs. I took the car to D&E for a second opinion. After reviewing the Lexus estimate and inspecting the car, D&E quoted me less than $3,000 for the necessary repairs. That was two years ago and nothing the dealership recommended but was not “fixed” by D&E has needed attention.


Dec 07, 2022

I have taken three cars to D&E over the past 15 years. Each time I've received excellent service at a fair price. You will walk out the door in a much better mood than you entered.


Dec 07, 2022

I took my C300 Mercedes to D&E after multiple other shops had no idea what the issue was. Tim @ D&E narrow the problem down within 24 hours and was able to repair it after locating the part. I almost had given up hope for repairs. I like to give [Tim] the Owner a special thank you and most of all- being Honest about everything. A wonderful place of Business / Very Professional.


Dec 07, 2022

TRUSTWORTHY and GOOD- enough said.


Dec 07, 2022

These guys are very fairly priced and they will work on older cars that most other shops won't touch. There's no substitute for decades of experience.


Dec 07, 2022

They are the best automotive company we’ve had dealings with in the Raleigh area. They provide honest quality service at reasonable rates. We are extremely impressed with their high level of service from the service representative Mr Reginald setting up our appointment to the completion of the job. Mr Tim the owner runs an honest operation. We have made D&E Quality Services our #1 car service center!


Dec 07, 2022

They have taken care of of my 2000 Honda CRV since it was new. All maintenance has been done the same day except a valve job at 200,000 miles. They have kept my MPG higher than the EPA estimates. Great service.


Dec 07, 2021

Been a customer for 20+ years. Tim and the guys always do a great job


Dec 07, 2021

Excellent in all respects.


Dec 07, 2021

Excellent service.


Dec 07, 2021

Outstanding


Dec 07, 2021

Owner nice, works on your more exotic cars. Reasonable priced.


Dec 07, 2021

Reggie and Company always are great to deal with. They are honest reputable and have never tried to sell me anything I don't need. In addition, they are always a pleasure to deal with.