https://cdn.trust-mechanics.com/photos/28rbE6BeMGgOVPr6aT27/5522bdf6-cdc9-4a4f-ace5-2348995216eb_720x720
https://cdn.trust-mechanics.com/photos/28rbE6BeMGgOVPr6aT27/cfdaef67-f23e-4dcc-8eb8-84c21e1adb33_720x720
https://cdn.trust-mechanics.com/photos/28rbE6BeMGgOVPr6aT27/30787fea-87c5-44ac-ade2-6865f193f00c_720x720
https://cdn.trust-mechanics.com/photos/28rbE6BeMGgOVPr6aT27/d13a82dd-411f-4b13-9776-808ad1a350e0_720x720

D & W Auto Service

5

4

3

2

1

4.9
(126 reviews)
Review highlights

"… love this place we have been going here for years. The guys there are so friendly and awesome. They always get you in and out quickly for a great price. Highly recommend."

"Communication, excellent service and you can't beat the prices!"

"My whole family has Hondas, and D&W is the only place we take our cars!"


Overview

Categories

Auto repair shop


Hours

Sunday

Closed

Monday

7:30 AM - 3:00 PM

Tuesday

7:30 AM - 3:00 PM

Wednesday

7:30 AM - 3:00 PM

Thursday

7:30 AM - 3:00 PM

Friday

7:30 AM - 12:00 PM

Saturday

Closed


Description

We are a Honda and Acura automotive service center in the Phoenix metro area. We offer Genuine Honda Parts and Service to our customers at independent prices. Employee owned and operated. Specializing in Honda and Acura since 1981. Nothing but quality parts and workmanship for less cost than your Honda dealership. No pushy sales people or balloon services.


Reviews

Nov 06, 2024

Absolutely love this place we have been going here for years. The guys there are so friendly and awesome. They always get you in and out quickly for a great price. Highly recommend.


Nov 06, 2024

Have taken our Odyssey in for brakes and other random things. Fast service, good pricing, great communication. I will plan to take our Honda here for anything I can’t handle on my own in the future.


Oct 06, 2024

These guys were absolutely amazing, they listen to what I said about my car & they didn’t try to fix something that didn’t need fixed. The final charge for all my maintenance work even came in less than the original quote & they did a few things extra at that price. Excellent customer service & they were awesome at keeping me updated on what was & wasn’t needed & when my car would be ready. They didn’t do any work without 1st getting my approval. I will be returning & I will refer them to friends & family…


Oct 06, 2024

This place is absolutely spectacular. I've been going to them for years for issues that are too big for me to take on. And they have always done amazingly high quality work on all my Hondas. They used to be called Independent Import but changed their name when ownership changed. Justin and the mechanics are very honest and will tell you if work is needed or not. Why, do they do that? They know work will be needed eventually and they want your return business. I recommend these guys over the dealer any day of the week. Do not hesitate to use their services if you own a Hond or Acura. Much better prices than the dealers and super fast with the repairs.


Sep 06, 2024

This Is The ONLY Shop you can tell what You think is wrong with your car....I was warned telling a mechanic What's wrong with your vehicle is the Ultimate mistake...So I never did...But this place is different...They welcome your information and will tell you if You were wrong and what the issue actually is...And in my Case...They've saved me ALOT of money and my car continues to run in excellent condition...I came from an Acura dealership that was trying to rip me off...I was told about this business... Never looked back...This is a business that has Integrity...and Your vehicle is ready in a timely manner...What I spend here to keep my vehicle running...I don't mind...


Feb 06, 2024

I went to two other shops to get my car worked on for the issue I was having. It cost me hundreds of $$ for a new starter and a new battery... the problem persisted. Took my car to Showcase Honda, the guy listened to my car, heard the problem and told me he would have to run a diag on it @ a cost of $180 (I backed up and left) I called D&W, and these guys diagnosed my problem over the phone in 2 minutes, took is over, and they fixed it in 20 min!!!!!!! Are you kidding me!!!! Honesty and great service is a rare find these days!!!! D&W hit both points YEP, just found my new mechanic Reg


Jan 06, 2024

Amazing family owned business. The technicians are amazing and so is Justin behind the counter a great place to have your Honda or Acura worked on of any year make or model.


Jan 06, 2024

Great guys and great service. Treated me and my family like family and with fair pricing.


Jan 06, 2024

Thank you so much guys for making sure my car was ready for the long road-trip I took ( Phoenix- Chicago ) u guys are absolutely the best


Jan 06, 2024

These people are honest. I have an old car and they could have told me that 100 things were wrong but they didn’t. They fixed what I asked and charged a fair price


Dec 06, 2023

D & W came recommended from a friend. I’m so happy I tried them out. Needed service A & B on my Honda Accord. Usually I wait 2-3 hours at the dealership. D & W had me in and done in 30-40 minutes for a much better price. My brakes were a bit squeaky as well and they said it’s just brake dust you don’t need to replace them. I feel like this is an honest business that appreciates their customers. I would highly recommend you try them out for yourself.


Dec 06, 2023

I heard about this place back in September from an Uber driver. I spent $1700 at another place for a tune up and to fix the AC cuz it started blowing warm air. But the AC never got fixed and I've been without AC since September 2022. I gave D&W a chance and they completely blew my mind. The price was A LOT lower than any other place I went to. The knowledge these guys have is absolutely phenomenal!! They didn't talk to me like I was a child and they definitely did not try to fix anything that wasn't broken. I owe this place my full loyalty as a Honda owner and I cannot see myself going anywhere else. My Honda, as old as it is, feels AMAZING!! If I knew who that Uber driver was from September I'd gladly shake his hand because that was the best recommendation I've ever received. If you are a Honda or Acura owner please give these guys a call because I cannot say this enough. They are clear, honest and can get the job done. The other place held on to my car for 3 days and wanted more money to fix the AC. Thank you D&W!! I'm very grateful!!


Dec 06, 2023

I love D&W. They are super friendly and the charges are reasonable. We have two Hondas and I wouldn't take them anywhere else. Highly recommended.


Dec 06, 2023

I never write reveiws but was compelled to do so here. I was visiting from Hawaii to buy a car for my son at NAU. I came here to have the potential purchase inspected prior to buying. Wow. The people, the service the straightforward attitude was amazing. All done with a smile. I felt like I was home in the islands again. I feel really lucky to have found this company and they made me realize there is still genuine people in the world. You can't go wrong with D&W Auto Service.


Dec 06, 2023

It's a great day when you find an auto mechanic that you trust implicitly with your car. These guys are the best. Able to make an appointment to get an oil change and it only took a half hour.They told me my tires needed rotating, I said I got my tires at Costco so rotations are free so they didn't do that & I took it straight to Costco right after & had that done. They are always trying to save me money. Who else can say that about their mechanic?


Dec 06, 2023

So far so good each and every visit. I think I've been a customer since 2016/2017. 👍🏾


Dec 06, 2023

Always get honest service, thorough and truthful answers, and legitimate price for service. Can't beat that in a mechanic!


Dec 06, 2023

Best place ever for your Honda, I've been coming to this place for over 10 years will not let anyone else touch my car unless they recommend.


Dec 06, 2023

Excellent service Always helpful and helps to make right decisions


Dec 06, 2023

I’ve been coming here for years. Justin and the gang are rare, salt of the earth honest and hard workers. Fair prices.


Dec 06, 2023

We've been taking our 2007 Honda Fit to D&W for years and found them to be highly competent, honest and fair. Communication about issues and recommendations were consistently provided and timely. I've not known any service provider (auto, contracting, etc) that I would give 5 stars let alone recommend. However, D&W stand out and I highly recommend.


Dec 06, 2022

Amazing service!


Dec 06, 2022

D and W auto is the ABSOLUTE best! They are the type of business you hope to find when looking for a car repair place! Bill, Justin and the team are trustworthy, professional as can be and so knowledgeable. They tell you exactly what your car needs…. No need to get a second opinion!! We LOVE YOU GUYS❤️


Dec 06, 2022

Do yourself the favor if you have an acura/honda and just take it here. They know what they are doing and are beyond fair.. really impressed with this place. Good job!


Dec 06, 2022

I cannot express how much I love D&W and everyone that works there! I know that I can trust them to be honest with me, not abuse that trust, and always provide quality service (for a reasonable price). Justin will always explain the problem in easy to understand terms. The whole family uses their services (and will continue!)


Dec 06, 2022

I love this place and so does my cars that have been serviced there. Thank you always


Dec 06, 2022

I took a friend here to pick up a car so didn't have a direct experience with these folks - but they seemed quintessentially professional and courteous. My friend has been coming here for years and has great things to say about them. I wouldn't hesitate to consider them for some auto work.


Dec 06, 2022

My old beater can't be fixed due to lack of parts, but I got a clear, detailed diagnosis at D&W that I didn't get from a local dealer.


Dec 06, 2022

My whole family has Hondas, and D&W is the only place we take our cars!


Dec 06, 2022

They detected a problem, that other mechanics missed and the car was running smoothly for just $100. Great overall service, nice and honest people.


Dec 06, 2022

This is my go to place from now on.