Dad's Truck And Auto LLC
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Review highlights
"Quick pickup, efficient and safe. Professional and stayed in contact. AAA approved towing."
"Personable people and Quick timely and reliable service."
"I have had a less than satisfactory experience with this towing company."
Overview
Categories
Truck repair shop
Directions
900 E Lincoln St
Gillette, WY, 82716
Phone number
Call: (307) 680-2776Website
View websiteAppointments
Book appointmentHours
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Description
At Dad's Truck and Auto LLC, we are proud to serve Gillette, WY, and the surrounding areas with top-notch towing services. With over 60 years of combined experience, our family-owned business is dedicated to providing heavy duty towing, roadside assistance, and reliable towing service whenever you need it. We value honesty, respect, and quality in every job we do, making sure our customers always come first. Whether you need a quick tow or help with a roadside emergency, we are here 24/7 to assist you. Trust us to provide fast, friendly, and professional service every time you call.
Reviews
Nov 29, 2024
We found ourselves stuck in the national forest on Thanksgiving, in 5 degrees and snow. Cody saved the day, and then some. Being one am once we got to town, he took us to a hotel and made sure it was open before leaving us. We can not express our appreciation enough. As long as Cody is working with Dad’s…there is no other company I’d call. Wish there was a Cody in every state.
Nov 28, 2024
Super fast, friendly, and efficient! Corey was my driver. Couldn't ask for a better operator. This Is the 2nd time they saved my ass. Þank you.
Nov 05, 2024
A great big thank you from the lady you stopped to help on your way home from long day at work. I was so relieved when you stopped to change my tire. And you wouldn't let me pay you. I wish there where more people like you, willing to reach out a helping hand to each other just out of kindness and respect!! "KUDO'S to Cory at Dads Truck And Auto."
Nov 05, 2024
Cory Kite went above and beyond to get my 1985 Toyota pickup repairs. It was a difficult job. He said he would do it and complete the job. He is a man of integrity and that's what you want in an auto mechanic.
Nov 05, 2024
very bad, nothing was done and the money was taken.
Oct 05, 2024
Broke down with my horse trailer and truck 45 miles out of Gillette. They brought a flatbed for my truck and another truck to tow my trailer in. The owner was so kind to let me let my horses have a place to stay on their property for the night and a place to park my trailer until I could come back and get it while we switched trucks and trailers out and continued on our way to Georgia! Thank you so much, I would hands down recommend this company over again.
Oct 05, 2024
Great service! Our son’s car died in the middle of busy parking lot and Dad’s came to the rescue. We explained the situation and they were on it. I’d definitely call on them again.
Oct 05, 2024
Honest people And Quality work
Oct 05, 2024
One of the driver's was towing large semi and making a left hand turn, NO BLINKER, he pulled over to the right so we were under impression he wanted us to pass, did so and he BLOWS horn and gets upset. We had followed him awhile respectfully. Called and spoke with him, he defended his actions and stated he did not have to utalize a blinker. Very condensending attitude.
Oct 05, 2024
They helped me when I was down bad on a long road trip. Cory made sure I got back on the road and provided excellent service. Thank you!
Oct 05, 2024
Very professional & handled my vehicle with care. Would definitely recommend using this company
Sep 05, 2024
A 13 hour drive to a new job for my teenage daughter and she breaks down 1 hr from her destination. Who do we call to save our girl!? Dad’s truck and Auto of course! They treated her with respect and made sure her truck was taken care of. The staff went above and beyond to get her back on the road again. Thank you!
Sep 05, 2024
Dad's was very easy to work with and made the process easy. We were sick on a Saturday night with no repair places open in the city. Dad's towed us is the I-90 and over the weekend we're able to get a party from over two hours also and have us back on our way Monday morning Awesome experience.
Sep 05, 2024
I've used Dads a few times. Can't say enough about these guys absolutely the best in Northern Wyoming. Cody has helped me he's kind and knows what he's doing definitely the knight in big black truck to come save you anytime of the day these guys are amazing. Super fast A+++++ service.
Sep 05, 2024
Severely overpriced
Sep 05, 2024
They were super nice, came quick, very polite and reasonable.
Aug 05, 2024
A retread on my trailer gave out about 30 mi east of Gillette, WY on a Saturday afternoon. It broke out all the lights, lost the mud flap, and broke the valve stem on a different tire. After making calls for about 45 min Dads was the only one to answer. They came out and fixed everything right on the road. They are good people and are genuinely there to help. They will be my fist call if I ever have problems in that area.
Aug 05, 2024
Good service
Aug 05, 2024
My truck driver recently encountered a frustrating situation at the Sinclair Gas Station in Moorcroft, WY. While taking a break, he accidentally locked both his phone and truck keys inside the vehicle. He approached the station manager for help, and initially, the manager contacted a service provider who quoted $180 with a 2-hour wait time. We also called the police, but they were unable to assist as they did not have the tools to open a semi-truck. The manager then referred us to Dad's Truck And Auto LLC. They initially quoted a price of $132 after gathering details about the truck, its location, and the company. However, this quote soon changed to $340. Despite feeling that the price was quite high for locksmith services, my driver agreed to this amount. When the mechanic arrived, the price unexpectedly increased to $540. As a fleet manager with 9 years of experience, I personally contacted the representative from Dad's Truck And Auto LLC to understand the sudden price hike. The representative admitted it was an error but insisted that we pay the full $540. Upon learning of the increased charge, my driver was advised by the service provider to close the truck door and seek another service. To our dismay, the mechanic then took the truck key and left, without properly addressing the situation or providing a resolution. This experience was highly unprofessional and disappointing. The pricing was inconsistent and the service provided was inadequate. I strongly recommend avoiding Dad's Truck And Auto LLC and seeking alternative options for such services.
Aug 05, 2024
We highly recommend Dads Tow. We broke down on day 2 of our vacation. Called Dads tow and they picked us up. They were friendly respectful & so helpful. They drove us to our hotel, helped us unload and then took our car back to their shop to check it out. The next day, they brought our car back and we went on for another. 1800 miles with no issues!!!
Jul 05, 2024
Man these guys are 7 stars in my book. The first driver they sent to help me fell ill. So they sent another set of guys out ASAP!! They even paid for my energy drinks for waiting. Excellent service!!
Jun 05, 2024
At the end of a long trip with only 450 miles to go my 10 year old Linc Navigator stopped. Isaiah, Mike, Dave and Huck and ...were great. Told us everything, gave many options and instead of another hotel night we will be home tonight. Sorry we are not bringing steaks with us. Thanks so much!
Jun 05, 2024
We had a major breakdown in our 45 foot motorhome just outside of Gillette Wyoming. Michael and his crew showed up with the proper equipment and expertise to get us to a repair facility. Highly recommend Dad’s for any services you may need.
Jun 05, 2024
We want to commend and praise Isaiah, our tow truck driver. We were stuck on the side of the road near Alzada, MT with our rental vehicle with a nail in the tire and the rental had no spare tire only a tire repair kit. Isaiah went above and beyond to make sure we had a safe ride to get our replacement vehicle. He made sure we were looked after and safe before he departed. Give this man a raise! I never write reviews, but wish we had more people like him helping - my mom made me ensure I sent this review too. So this is from her, me and my family. Lots of hugs Isaiah!!!
May 05, 2024
Just used Dads towing to help me unlock my keys from my trunk. Super fast, Isaiah was very kind, and willing to help when others wouldn’t. Highly recommend.
Apr 05, 2024
Amazing at time management and the boy who helped was so kind and did an amazing job!!
Apr 05, 2024
My Yukon was dead in the bank parking lot. I called for a tow. Michael H arrived very quickly and actually helped me get my car started. Very friendly and kind. Would absolutely recommend and will be calling again if I have more problems! Thank you!!
Apr 05, 2024
Very friendly and quick!
Mar 05, 2024
Couple of days ago… just east of Buffalo WY… my car decided to hunt deer without a license on highway 90… I thought that with fairly moderate front end damage, I would be able to proceed as planned to Rapid City and then later to Minneapolis… but that pesky radiator started leaking… I called the Dad’s and the tow truck was there so fast that it resembled a F1 race track intervention. Isaiah - a young tow truck driver handled the situation with speed, efficiency and most of in total politeness (which made me wish my kids were there :)… anyhow- I was towed to Rapid city and delivered to my hotel only 1 hour later than anticipated. Next day I got a moving truck and a dolly and made it to Mpls just fine. I have to say that it is one thing to be in the city where one can get anywhere even on foot… vs more remote, gorgeous space but miles away from typical services that we take for granted. It is totally refreshing to see how things can work when pride is part of a solid business. Now, one more thing, Isaiah…, do not be afraid of a city… majority of drivers there are way worse than you !… and next time we play my music for a bit :)
Mar 05, 2024
Our driver Isaiah was kind, he did the job well, and made sure to keep us updated throughout the time we were waiting for his arrival, the entire process went smoothly, very great service, highly recommend :)
Mar 05, 2024
This evening our vehicle needed to be towed. Isaiah called us and within 10 minutes he was there to help us. I very much appreciate the prompt and professional service that he provided. I will be calling Dad's Truck and Auto again if I every need help here in Gillette or the surrounding areas.
Feb 05, 2024
5 starts. My 08 dodge 2500 dropped it's tranfer case on the interstate. Dad's came and picked it up and took it to their shop. They looked it over let me know everything that needed to be done and what all my options where to keep costs down on what could have a very costly repair. They got it completely fix in a very timely manner for everything that need to be done. My truck is back up and running great. Thank you Dads only shop for me in the future.
Feb 05, 2024
Isaiah was very helpful and did a great job!! This is the second time we've used Dad's Towing! You guys are awesome!!
Feb 05, 2024
Michael H. Was so helpful he got my car unlocked very quickly I was give a 60-90 wait time and wow he was here in 20. I'm very happy was very friendly
Feb 05, 2024
Very friendly and knowledgeable. I'll never go elsewhere. I'm thankful they were honest and fair.