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Dan Abernathy's Custom Center

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4.6
(42 reviews)
Review highlights

"Dan Abernathy is the absolute best in the business, not to mention an all around great guy. He has done all our family's body work since before I can remember. He's been …"

"Great people and great service"

"First-rate work by a first-rate family-owned business!"


Overview

Categories

Auto repair shop

Website

N/A


Reviews

Nov 07, 2024

Have known him many years and he’s always been fair and excellent work in a timely fashion ,,, I would recommend him to any of my family and friends !!


Jun 06, 2024

Poor customer service, took my vehicle in for repair from a fender bender was told no one was there that could look at it. Told to call back the following week, called back on numerous occasions and was given the run around! Even after I said if you don’t want to do it just let me know! But was promised a call back and never got a call!


Jan 07, 2024

Outstanding!! Dan repaired my daughter’s car. It looked better than before the accident! They also detailed it. The last time it looked that good was the day we bought it brand new at Nissan! Also, Dana was very informative about insurance and what we needed to do about the person that hit her. Always so nice. I recommend Dan Abernathy to anyone that has damage to their vehicle!


Dec 07, 2023

Abernathy's is hands down the best body shop in town. Everyone was so wonderful there and Dan will do just about anything to make sure his clients are happy! From the moment I walked in they treated me like family. I can't thank them enough for everything!


Dec 07, 2023

Dan was amazing to work with! He fixed our 2003 Ford F-250 back to its original beauty!! He turned it around quickly & kept me updated with the progress. I will only use body shop in the future! Highly recommend!


Dec 07, 2023

We have used this company multiple times; they always go above and beyond. The last time they noticed we had a slow leak in one of the tires and at no additional charge they repaired it. Do yourself a favor and go and see these guys!


Dec 07, 2022

Dan has done numerous quality work for me! Id reccomend him highly!


Dec 07, 2022

On January 16th we dropped out Honda Odyssey van off at Dan Abernathies Custom Center in Bartlett to repair a fender. When we picked up our van on Feb 2nd, we found that one of the captain's chairs was laying in a completely closed position. We couldn't get it upright to put the booster seat back in. The section of the 3rd row seat directly behind the broken seat was down also....my first impression was something of substantial size had been hauled in the van. The receptionist Dana ( very nice lady BTW) called Dan who in turn asked to talk to my wife. (we still hadn't left the parking lot of the shop) He told my wife he distinctly remembered all the seats being upright a few days before , but he told her to take it to Wolfchase Honda and he would pay to have it fixed...which we did. He called the next day to say it would be $500 to fix it but he wasn't going to pay to have it repaired, because to him it was "normal wear and tear" but they did get the seat upright and we could come to his shop to get it. When I went to his shop to pick up the seat and discuss the situation, he said it was still at the Honda dealership. When I told him that everything had been functional when we dropped the van off, he insisted that they had done nothing to break the seat. I then pointed out that only he and his employees were the only ones that had access to the van , he became visibly upset and started cursing me , saying "I'm not going to fix your f&$%ing seat, I paid Wolfchase to get the seat back up because that's the position it was in when I got the van!" Needless to say... I felt it was better to leave at this point before things escalated any more. I went to the dealership and picked up my seat, where I was told that, in fact, there was no charge and Mr. Abernathy had not been charged nor paid anything. THIS IS FROM 2012. FOR SOME REASON IT WAS REMOVED.


Dec 07, 2022

We’ve brought several vehicles here and they did really great work.


Dec 07, 2022

Dan Abernathy is the absolute best in the business, not to mention an all around great guy. He has done all our family's body work since before I can remember. He's been on the same corner for almost 50 years and been married to the same gal for at least that long...they raised all their kids up in the autobody world and as far as I know, all are still involved in the family biz. I figure, "he's still where he was 50 years ago and he's still married to the same lady - it goes to reason that he's a stand-up guy in his work and probably a little hard of hearing as well. I mean, can you imagine hearing the same woman tell you you're wrong for half a century? Yep, he's got to be deaf as a doornail to say the least!" Just kidding! His wife is as sweet as he is stand up - The whole family are GOOD People! You won't go wrong letting Dan Abernathy fix your vehicle.


Dec 07, 2022

Dan did a great job, as he always does, on removing scratches on my 2004 Denali. He's the best! Thank you again Dan!


Dec 07, 2022

I called to get an estimate for my cars damage and the receptionist immediately says “we’re booked up” and hangs up, no other words were spoken. That just irked me the wrong way and was unprofessional. Maybe they do provide a good service but I’ll never know.


Dec 07, 2021

Dan the Man!!!👍👍👍


Dec 07, 2021

Great people and great service


Dec 07, 2021

Someone hit my spanking brand new 2021 Kia Telluride while it was parked. i was devastated. However, Mr. Abernathy and Miss Dana and their team made everything all right. My vehicle looks perfect!!! IF i need repairs again, i will definitely come to them.


Dec 07, 2021

Very informative, friendly service!


Dec 07, 2020

Dan's shop does excellent work in a timely manner and they haven't done any unnecessary work on my jobs. They look out for your interests with the insurance companies and will fight for you if necessary. Good body shop.


Dec 07, 2020

First-rate work by a first-rate family-owned business! Dan and his crew are skilled professionals with superb painting and body repairs. Our car looked like new in a short amount of time, We highly recommend Dan Abernathy's Custom Center!


Dec 07, 2020

Great customer service, honest people. Always a great job.


Dec 07, 2020

I delivered a car here for an insurance company and spoke to the owner. He gave me a short tour. I see the inside of a lot of collision repair shops and can say there is nothing but top notch work here. No corners cut.


Dec 07, 2019

Perfect every time!!! THANK YOU FOR BEING THE BEST!!


Dec 07, 2019

We could not be happier with the folks here. Thank you.


Dec 07, 2019

Outstanding! Excellent work and wonderful family. Highly recommended. 😊🐾


Dec 07, 2018

Awesome customer service, they got the car in and out quickly and looking great


Dec 07, 2018

good work done there


Dec 07, 2017

Absolutely the best in the business. Family oriented, caring and genuinely concerned to make sure that my needs were met as quickly as possible: even when they had to stay late to accommodate my vehicle being towed into their business.


Dec 07, 2017

Outstanding work, Highly recommend him for any body work.


Dec 07, 2016

I have used Dan Abernathy over the past 20 years from a dented bumper to a major repairs and I highly recommend his professionalism and workmanship.


Dec 07, 2016

Not please with the service I received.. I was told that they would repair my car after a wreck and they would take care of everything. Come to find out they just DIDNT do the alignment on my car which is off due to the wreck and when I got it back there was a dent in the side door..