Dan's Automotive

Nov 21, 2024

A friend referred me to Dan's as I have a Mini Cooper like her. Up until this point I had always been a Chain Car Place ie.. Firestone. I had a great educating experience here and prefer now to go to a lace that knows my type of car and specializes in it. Great customer service, communication with fair prices. Thank You Keith

Nov 20, 2024

Dude always just seemed rude when I ask him about a Saab. You can't just pay him to look at something just cus they don't make parts. Easy money he doesn't want. Walking out he said in a negative your. He said bye like good luck with that. Thanks for taking to me homeboy Dan . Yeah that's cool I'll go somewhere else 😎

Nov 06, 2024

0 stars. Took my sprinter van here for an oil change, slow coolant leak, and to investigate a hum in the driveline. Got quoted close to $3k, accepted the work as I needed it done asap. Come to pick up the van and within 10 seconds I can tell that they did not fix the humming noise, which was diagnosed as a bad wheel bearing. Not even close to reducing the noise, it was absolutely misdiagnosed and misrepaired anyway. They denied all responsibility in the unnecessary repair. Also, they did not align my van after replacing the knuckle, and did not mention it to me. After asking why they didnt align it Dan told me it cost them too much time and money to align it themselves. Took it to another shop and they told me the alignment was so bad my tires would have gone bald in <1k miles, another couple hundred $ spent. Next, within 50 miles of my drive home my low coolant light comes on. It was leaking more coolant than it was when I first came in. What a joke. Took it back to their shop as they told me they would "take care of it". Next day they quote me nearly $400 to replace the auxiliary coolant pump, as now that was the source of the leaking. I needed it done asap so I accept. I take a look at the repair and they taped the pump on with electrical tape because they broke the bracket that supports it. Didn't even think to mention this to me. I look at the coolant level and its filled to the brim, way above the max. How am I supposed to know if its still leaking if its boiling over the reservoir? Also shows they didnt even heat cycle the engine after doing their repairs. Worst mechanics alive. Should have been more careful and taken a look at these issues myself, or taken my van to any other shop. Dan's diagnosed a new wheel bearing and new radiator that I'm not convinced was necessary at all. Turned out to be a $3k+ bill to get an oil change and fix a $80 leaking pump. Absolute scam artists. Never coming here again, telling everyone I know to strongly avoid.

Nov 06, 2024

One of the most ethical automotive I have even dealt with.

Oct 27, 2024

Highest accolades to Garrett, Keith and their very capable staff of Dan’s Automotive ! Fair and honest, upon diagnosing what was required to bring my Mercedes up to standard they were on it, and in a matter of days the SUV felt like it was new ! Many thanks to all the fine people of Dan’s Automotive !

Oct 27, 2024

My first time having my van worked on at this shop and will be my last. I Had my Mercedes Sprinter van serviced. Fuel filter replaced and cabin Air filter. I travel back and forth from Albuquerque to CA. When I went to put fill the DEF under the hood, I noticed the air filter was not replaced. When I got to California, my Sprinter was leaking fuel where the fuel filter is. Now I have to deal with this leak! Update: Repairs made. Damaged fuel line due to poor installment of fuel filter. Also had to rig the fuel filter top with a zip tie due to it being damaged during installment. I was charged for Cabin filter, oil change (oil filter) and fuel filter. Total $626.03. Dishonest and poor workmanship. I got charged for Cabin filter that was never replaced and damaged fuel line! I will be filing a complaint with NM Office of Attorney General. As you can see from the comments, they did not replaced the cabin filter but my invoice clearly states I did. With response I received it was very unprofessional.

Sep 27, 2024

My car is a lemon and Dan's did everything possible with in their power to resolve my issue. They worked on my vehicle more than they should of trying to find the issue. Even when I found out my car must go to the dealership due to the CPU which only the dealership can do, Dan's still made it right with me. A+ customer service.

Aug 27, 2024

Garrett and his team went above and beyond to get my car done correctly and in time. It was a rushed job. I’ve owned approximately 65 different cars in 35 years and this shop is by far the best I’ve worked with. Highly recommend.

Aug 27, 2024

Helpful and honest

Jul 27, 2024

Always Honest & Fair! Fast too. I've known this shop for almost 20yrs now!

Jun 27, 2024

We were traveling and noticed a loose plastic cover under the car. I called and Keith answered. Moments later All was repaired and he even pointed out some issues we didn’t see before. Very transparent and fair. Got the piece fixed better than the manufacturer. They are out here serving up blessings! If your traveling and need a quick repair, don’t doubt, just call them.

May 27, 2024

Awesome service and integrity by Garrett and his brother. Will go out my way to recommend this business

May 27, 2024

Diagnosis and repair completed quickly. Notified of new unrelated issue.

Apr 27, 2024

I now live this place. After another mechanic had my vehicle for 3 months "trying" to get it going. Dans staff took ownership of the issue and repaired the problem and previous damage. I am so grateful to Garrett and staff for their integrity, skill and attitude. I highly recommend them.

Apr 27, 2024

The guys at Dan's took the time to help me when I made a trip into town, and our car kept dying. He kept it. Drove it. Read the codes. It was fine. So while I was unlucky one day, they helped us, and didn't even charge for the time my car was there. Best experience at an auto shop I've ever had. Will be going back.

Apr 27, 2024

Was driving cross country and needed some serious help with sprinter fast. Dan’s automotive jumped on my truck the second I pulled up and saved me so much time and headache. Highly recommend them!!

Nov 27, 2023

Dan's always takes care of my car problems. Great service.

Nov 27, 2023

Dans Automotive provided exceptional service when my car broke down while I was passing through town. My car was dead in the water and they swiftly arranged for overnight delivery of parts, resolved the issue promptly, and conducted a thorough inspection. Their professionalism, attentiveness, and commitment to customer satisfaction were impressive. I highly recommend Dans Automotive for reliable and efficient auto repair services.

Nov 27, 2023

Flexible. Knowledgable. Helpful...THANKS

Nov 27, 2023

Great service, super nice people!! They went out of their way to accommodate my needs for my fiat. Will definitely be returning! Thanks..

Nov 27, 2023

Great team who maintains our Toyota Landcruiser and Mercedes ML 350. Keith and Garrett are very courteous and attentive and committed to quality service at a fair price.

Nov 27, 2023

I cannot express my gratitude for Dans automotive. I have a Volkswagen Passat and they not only did quality work they backed it up if anything went wrong. I recommend anyone who needs a trustworthy mechanic to take their vehicle to Dans. Thank you for all you did to make my car right again.

Nov 27, 2023

Let me preface this by saying I absolutely hate mechanics and have always felt lied to or taken advantage of. From the first call to pick up of the car, the owner, and staff at Dan's has been phenomenal. I called to get general information on maintenance repairs for my BMW. The service was impeccable from the first call. I detailed what I needed completed. The gentleman said he would send me an estimate in a few hours, and he did. He even followed up to make sure I received and if I had any questions. I scheduled the following week. Dropped the vehicle off in the morning and picked up in the afternoon. They uncovered additional repairs needed and coordinated the ordering of parts and follow up for the next day. They even offered me ride to work. I highly recommend and feel grateful to have this mechanic I can call on. Service is everything!

Nov 27, 2023

Loved the work they did for me. The customer service with Keith was great. They didn't try taking advantage of me, which I appreciated. We've been longtime customers and will stay that way. :)

Nov 27, 2023

They refused to service my vehicle after repeated inquiries, I dropped by the shop and was told that they don't deal with people like me. I have plenty of money but that was their response. Make sure to dress appropriately and not be covered in grease if you go to these guys.

Nov 27, 2023

They've always been good on their work and service. Keith, Garrett, and Dan are all great people. I always recall this shop if anyone has a Porsche, Audi, Volkswagen, or Mercedes-Benz

Nov 27, 2023

This was the most awesome experience I've had with a mechanic! They were fair and fast and had understanding for my situation. My car is running better than when I bought for a more than reasonable price. Thank you Kieth!

Nov 27, 2023

Took the BMW in for repairs to engine so it would pass emissions, replace the passenger side mirror and fix the passenger side window which had fallen off the track and into the door. Garrett was outstanding in communicating what needed to be done and what it would cost. He completed the repairs in a timely manner and within budget. The car passed emissions on the first test and the power window works like new. Extremely impressed with quality of work and customer service. Highly recommend this shop.

Nov 27, 2023

Very friendly, fast turnaround 😊

Nov 27, 2023

Wonderful service!! Took great care & attention to my needs. I will not take my car anywhere else now!

Nov 27, 2022

Good mechanics, honest people. Easy to deal with.

Nov 27, 2022

Everyone at Dan's Automotive is very professional and welcoming. Keith went out of his way to answer my questions and text pictures of the parts that needed replacing. He also kept me updated on the progress of my Porsche. I highly recommend them!

Nov 27, 2022

Honestly best customer service I’ve received from any mechanics in town. They were fast and efficient and to top it off their prices are reasonable! Would definitely recommend if you need anything done with you car!

Nov 27, 2022

I was on a road trip when my cars battery stopped all function completely. I was able to get my car to the shop after a jumpstart and they repaired my car immediately, without hesitation, even while being fully booked. Cheap prices, fast work, and great customer service. I definitely recommend this place if you are in a bind. 👍