D'Auto Boys

Dec 02, 2024

Thank you for taking care of my car I will definitely recommend everyone to come to D’Auto Boys, the techs are certified and super professional. The place is beautiful and super clean. I am a regular I service here all my company vans and my personal cars. Thank you Sussy and Carlos for taking care of me and my family. I’m very great full for all of the hard work that you guys have put into my car.

Nov 29, 2024

I explained to you joe before I brought my vehicle to your shop I called you and informed you my hose busted on the top passenger side of engine...but before it busted I was loosing coolant I had to fill coolant every couple of days and my turbo had been replaced you even asked me why do I not go back to shop because it has warranty but I made it clear my decision was to bring to you so you said we charge 170 for first hour inspection so your mechanic just seen the hose said there's your problem fixed it and said car is ready Carlos said car is fixed it was just the hose I said no I told joe I knew my hose was busted but before it busted I was loosing coolant so for your shop to say the hose busted we don't know why but your car is fixed now we did inspection it's holding coolant and so I paid and it was still losing coolant of course I was angry my car was not fixed and when I came back you made it seem like I wanted a free turbo put in that makes no sense because you said it could be the lines behind the turbo not the turbo itself I explained my whole situation and you said go ahead and bring it in we will look at it and get your car fixed i also informed you that I did not mind voiding the warranty for turbo because I will be coming to your shop so you can find the problem and fix my vehicle..I told you my hose was busted that's why I brought it to you just because I mentioned I had the turbo replaced that was your excuse to not touch it...makes no sense to fix the hose that I told you was busted and not fix the real problem... but joe does nothing in the shop so someone else thought it was just the hose a 40 dollar part easy fix easy money but I had explained to Carlos that I told you joe my hose was butsted and I already knew that so Carlos informed me oh ok I did not know you spoke with Joe so you just assumed it was the hose and I was just a dumb customer so Carlos said we will go ahead and do full inspection on vehicle and get back to you which is when i was told my car was fixed and paid 380 for a simple oil change and hose change 40 for the hose with 2 clips to replace and 40 for oil and oil filter 100 buks the most I paid 380 for nothing and the problem was my radiator 100 buks but I trusted your shop the should be changed to D auto scammer's lol...but I paid because I was told my vehicle was fixed had no issues and it was not fixed....but it's ok joe I trusted you and you failed as a professional shop...you will never have my business again and please do not call me again it's been a month since this happened why are you calling me now joe you must have nothing better to do with your time which is the reason my car did not get fixed worst shop experience God bless you all 🙏 stay humble

Nov 15, 2024

Amazing quality work, quick and very friendly service! My go-to’s when I am having issues with my car.

Nov 08, 2024

Very very reliable mechanic shop. I took my truck in on Friday around 5pm, I was expecting them to not look at it until maybe Tuesday, knowing there were other vehicles and customers, I was TOTALLY WRONG. My truck was fixed by 2pm monday! I had my starter replaced, my battery also & did a full inspection. Been bringing my vehicles here since the beginning and it never disappoints. Joe (the owner) is a very reasonable guy, he works with you and also understands you. Front desk guy always keeps you updated and explains what’s going with your vehicle. Thank you D auto boys, will definitely keep coming back! (Hoping not anytime soon lol)

Nov 06, 2024

By far the best Mechanic shop I’ve ever been to . The owner Joe is so genuine and cares for the community he grew up in which is very apparent . They worked so hard on my car and were very honest about everything to do with the repair process . Carlos was excellent with updating me on the progress every step of the way . The guys in the back work hard and know what they are doing and if they can’t help they will be honest and give you the best mechanic advice ! I’d highly suggest anyone go here instead of a lot of other places that rip you off and don’t care about your car troubles ! I give them 10 stars!

Nov 06, 2024

D'Auto Boys run a very clean, efficient, and friendly shop. We have been working with them for over a year and have been very pleased with our experience. The owners are very communicative and helpful. I would highly recommend sending your car to the boys for service!

Nov 06, 2024

Great place! I’m not very knowledgeable about cars but they were straight shooters. The customer service was very friendly and explained everything to me very well for someone who doesn’t really understand that type of thing. Very reasonable prices

Nov 06, 2024

Great shop to work with, Carlos at the front desk is very helpful and professional. Anytime I take my car here the guys communicate well and fix my issues. Highly recommend!

Nov 06, 2024

My tire had a slow leak for a couple weeks and so I took my car here after work. Carlos was able to help me and patched up the tire very quickly, I was in and out of there in less than 30 minutes.

Nov 06, 2024

Thank you joe for making it right, I really appreciate your business… I’m very happy with the results!!

Oct 06, 2024

I was driving on the freeway and something hit my car and ripped off the front engine shield. I was right by D’Auto Bros and gave them a call 30 minutes before closing. They were more than happy to help me out with simply clipping the shield back on. I came in very stressed and worried about what had just happened to my car and when I was leaving all they asked for was a review as payment. I truly appreciate their kind help on a rough day!

Aug 06, 2024

I was searching for a more local fleet repair service for our business. D" Auto Boys has fit the bill and come through impressively for us. Thank you D' Auto boys.

Aug 06, 2024

One of my tires was losing air, and fast, so I googled shops near where I was. I found D'Auto Boys and drove there hoping for the best. They had me in and out in no time, and everyone was very friendly!

Aug 06, 2024

What a bunch of great guys. They fixed my death wobble and now my truck runs amazing. They even ran a Diagnostics and help me troubleshoot another problem I was having.

Jul 06, 2024

Definitely the best place to take your car They have service all my cars and they are always on top level Carlos in the front always goes above and beyond to help me out with cars I recommend them to anyone

Jul 06, 2024

Great place to take your vehicles, we have a fleet of cargo vans and we service them at DAuto boys, we been coming here for the last 3 years and Joe and his team always take care of us. I also service my personal car. Ask for Carlos or Sussy they will take care of you. Prices are affordable but over all are fair and convenient. The place is clean and restrooms are impeccable.

Jul 06, 2024

The best mechanic shop in town! The customer service is amazing, the place is super spacious and clean, but a over all the prices are affordable, they comunícate and explain what ever is wrong with you car, I came in for a full tune up before my road trip and they inspected my vehicle completely. I’m ver satisfied. Thank you Carlos and Sussy. I recommend this place to everyone!

Jul 06, 2024

This is by far THE WORST "repair" shop in all of Arizona. they took over 5 days to just diagnose an issue with my car, told me everything was fine until they somehow got the car started with a starter they put in, after they installed a new starter, they then didn't even call, i had to call them and find out they seized my engine to which they told me "this is how the car was dropped off" tried charging me $1200 and they are currently still holding my car hostage... PLEASE save your car/money and let my 1 year old dog work on your car.. i even needed to call the police just to get my belongings out of my car because the manager refused to let me and told the officers it was because he didn't like how upset I was. they're liars, none of their technicians know ehat they're doing and conveniently none of the technicians speak the same language as you no matter if it's Spanish or English.. i would've given 0 stars if i could.. don't fall for them paid reviews they got, this place is ridiculous Reply: first of all, i paid you $603 for the diagnostic which took 5 days. in which the first hour, i was told my engine was perfectly fine. my vehicle was receiving spark, fuel and compression and then on day 9, after the starter was replaced, all of a sudden, my engine was seized... now we have famous question, IF my car was dropped off with a siezed engine, why did it take 5 days, $600 and a new starter for your technicians to find out that's what the problem was and why was i told multiple times that my engine was working just fine until yall did a repair.. and then was told by your manager that there was no repair done, and if that's true, where is this $1200 charge coming from because it takes 15 minutes to find out you gotta seized engine, but we're going on 2 weeks now finally, needing the police to show for this shop holding my car hostage, ive been informed that this place is just taking advantage of me because I'm a female, thinking i know nothing about my own car, they were forced to explain what it was that they did to my car, had to lift it ans show underneath my car which reveled that the engine was in fact siezed because they somehow caused an extreme oil leak. to which they had told me "this is how your car arrived" im now needing to take them to court for not letting me get my car, EVEN AFTER THEYVE BEEN PAID! stay far away from this shop.. checking the reviews as well, i noticed that they're being left by the employees at the front desk except for the fact that it was dropped off on Thursday night and on Friday, you're open until 6pm and if you didn't start working on it until Monday, why did you send me a text at 4pm on Friday asking for more money and why did it take you 5 days after that to find out the engine was siezed? i didn't make any comments but i can if you want to? I'm off work today, i can xome by and warn all the customers about how you're going to take advantage of them.. also, once my car was up on the lift, the bottom of the car was covered in oil to which i heard "that's how it showed up" but if that's how it showed up, whyd it take you more than 30 minutes to diagnose that. even if you have a certain process to follow, you shouldn't have needed anymore than that first hour. and if my engine was siezed, WHY DID YOU REPLACE THE STARTER lmao why do i even waste my time, i already got yall to admit the car was running just fine until you guys did your repair. we'll see what the judge has to say

Jun 06, 2024

Very honest and trustworthy. I know as a female I can go there and not get taken advantage of. They don't upsell and force you into unnecessary mechanical work. I will choose D' Auto Boys over anyone in the valley. I appreciate the work they do and how professional each member is. Highly highly recommended.

May 06, 2024

Great service, im really amaze on the work this guys do. I brought my 18’ highlander for a problem on the steering and the came so fast with the conclusion They did put a lift kit and tires and im really happy with their work, they definitely will be my go to mechanics. Carlos at the front gave me a lot of options for my car definitely a great guy and the mechanic in the back they always showed me all problems and explained me every detail of my vehicle.

May 06, 2024

I take back what I said, women beware of this place, I went in to have my brakes checked & noticed they messed with my dash screen which I thought was odd because they were checking brakes so no need to touch that, the last time I checked I had 15% left to get oil change & they reset it so it now says I'm at 100% so had I not known I would thought I was good on my oil change for long time. It really sucks when people take advantage of women!

Apr 06, 2024

Despite positive reviews, my experience with this shop was far from good. I believe I was scammed, possibly because I'm a woman with assumed limited knowledge of mechanics. After being told my vehicle needed specific parts to fix an issue, I trusted them and left my vehicle. Upon picking it up, they charged me for something that didn't resolve the problem and even added an unconfirmed charge. To make matters worse, my vehicle was returned in the same condition, with an additional questionable suggestion for another part. I sought another opinion, and it turns out their initial diagnosis had nothing to do with the actual issue. Disappointed with their lack of professionalism and apparent attempt to deceive me, I wouldn't recommend this shop.

Apr 06, 2024

I had hoped to leave a positive review this second time around, especially after speaking with the owner, Joe. However, my experience and interactions with him and his mechanics at the shop were disappointing. Despite Joe's assurance and commitment to refund my money, as mentioned in my previous review, I have yet to receive any refund a week later, and my calls and texts remain unanswered. Both the reliability of his shop and Joe as the owner have come into question. It's essential to take accountability and ownership when things are not done right, rather than misleading customers with a "money back guarantee." My dissatisfaction is not only due to the service but also the way I have been treated. I hope they will respond to the legal action I am pursuing since they have failed to address my concerns.

Mar 06, 2024

Let me tell you, need some one to trust these are the guys and they treat you like family, throw the pride out the window, & let Joe and his crew help out, so thankful for D'Auto Boys, it's almost 5 stars so let's keep going Congratulations guys! You deserve it! Not only to conclude but man he takes in students to come help out! All around it's a permanent place to go!

Feb 06, 2024

Excelencia en el servicio,rapidez y muy buena atención

Feb 06, 2024

Joe and Juan are honest human beings. I went in with concerns about my vehicle, and they listened and explained what could be wrong. Then, after inspection, they let me know exactly what was wrong and what it needed. Waiting for my confirmation not just doing what they wanted. Thanks for the great service guys.

Feb 06, 2024

This shop is a joke. Don't trust this place. There is a reason why this guy has so many one star reviews. Just look at the giant list of one star reviews and then the owner trying to justify his end of service. My one question to this owner, do you think all of your one star reviews are just a coincidence? Or maybe your shop is pure doo Doo butter.

Jan 06, 2024

Never had any other shop ask me how much I paid for the Groupon and get offended when I ask why and explain that no other place has asked so it’s little off when someone does. As the saying goes, “common sense isn’t too common.” and Anthony proved that one today. They can keep the little 20 something bucks I spent on the Groupon, especially cause Anthony couldn’t seem to understand that I don’t recall how much I paid for the Groupon 2 months but it was on sell and is currently $37.50 on Groupon if that can help

Jan 06, 2024

Top-notch service with knowledgeable staff sets D'Auto Boys apart. Came in for a synthetic oil change & they got my car in shape in no time. Appreciate this shop very much!

Dec 06, 2023

A Breath of Fresh Air: Stellar Service at D'Auto Boys in Phoenix, AZ I recently had the pleasure of experiencing a level of automotive service that's truly deserving of the spotlight. On October 14, 2023, I visited D'Auto Boys in Phoenix, AZ, and I must say that the exceptional service I received from Joe Ochoa, the manager, and Carlos, the service technician, was nothing short of extraordinary. My visit was prompted by the dire need to replace my worn-out brake pads and rotors. The condition of my brakes was, in a word, dire. However, thanks to Joe and Carlos, this daunting issue turned into a smooth and efficient process that left me utterly impressed. The first thing that struck me was the speed of the repairs. In a world where time is of the essence, Joe and Carlos managed to replace my brake pads and rotors with remarkable celerity, ensuring that I was back on the road without undue delay. What truly set D'Auto Boys apart was their commitment to saving their customers money. The Groupon offer they applied to my brake pad replacements was a testament to their dedication to not only quality but also affordability. Joe and Carlos meticulously explained every step of the process to me, providing invaluable insights into the repairs they were undertaking. Furthermore, their transparency and integrity shone through when they contacted me for approval after assessing my vehicle. This level of accountability is something that's often hard to come by in the automotive industry, and I found it to be incredibly refreshing. Joe and Carlos embody the attributes of trustworthiness, reliability, and responsibility. These are qualities that can be elusive when searching for automotive professionals, but they are the cornerstone of D'Auto Boys' service. In a world where finding exceptional assistance is becoming increasingly rare, I consider myself fortunate to have encountered Joe Ochoa and D'Auto Boys. In the bustling world of automotive services, D'Auto Boys has managed to create a haven of excellence. Their repair quality is impeccable, and their customer service is second to none. I wholeheartedly recommend D'Auto Boys to anyone in need of automotive assistance. My experience was not merely exceptional; it was the kind of service that deserves to be recognized on a grand scale.

Dec 06, 2023

Absolute excellence. I came in for an oil change. The place was clean and comfortable. The oil change was quick and the customer service was impeccable. They let me know I needed my brakes and rotors changed out - I already knew because my car was shaking every time I braked. Before I left they provided me with a quote and after calling around to other places they had the best deal available. When I came in for the brake service the owner came out and talked to me and walked me through the services and charges step by step. I was treated with kindness and respect, which feels rare in customer service type interactions. I'm really grateful and I cannot recommend this place enough.

Dec 06, 2023

Exceptional Service at D'Auto Boys in Phoenix, AZ Last weekend, my family and I had the pleasure of visiting D'Auto Boys for an oil change, and I must say, it was an experience worth sharing. D'Auto Boys, led by the capable hands of Joe Ochoa, delivered a service that exceeded our expectations. The oil change was not only efficient but also very affordable. We were in and out in no time, which was especially convenient with a busy family schedule. What truly sets D'Auto Boys apart is the exceptional care they provide. The technicians and owner, including Joe Ochoa, were a pleasure to work with. Their professionalism, knowledge, and friendly demeanor made the entire process stress-free. It's evident that they take great pride in their work. D'Auto Boys offers remarkable value for the service provided. The affordability of the oil change, combined with the quality of service, makes it a standout choice for car maintenance. I wholeheartedly recommend checking out D'Auto Boys for your automotive needs. If you're looking to save some money without compromising on quality, consider visiting their Groupon offers. We found great deals that not only helped us save but also gave us the opportunity to get to know this outstanding business better. In conclusion, our experience at D'Auto Boys was nothing short of EXCEPTIONAL. From the moment we arrived until the oil change was complete, we felt like valued customers. I can't recommend them enough for their quality service, affordability, and genuine care for their customers.

Dec 06, 2023

I should reed reviews before take my car there.. stay away.. go somewhere else.. look like 5 stars are all fake.. PS: regardless of the parts... you took the payment... you didn't mention anything about the car not being drivable... after driving 2 miles I had to tow the car... Is this what your repairs look like?

Dec 06, 2023

The issues with D'Auto Boys auto shop on Friday Oct 6th 2023. I had purchased a Groupon for an oil change. I arrived for my appointment at 8 AM where i was informed that they in fact didn't have the oil needed for my car. I provided my number and they advised theyd call me by end of day to let me know if they got the oil in or not. Never got a call. Proceed to the following Tuesday 10/10/23. The afternoon prior on. 10/9/23, I reached out and asked if they had my oil. I was informed they had received it and they were totally open past 9 AM. I had recently purchased new tires to be installed on my car. Brand new Falken Ziex ZE950 All-Season Radial Tire - 215/50R17 91W with the stickers still on them from Amazon. The advisor told me they could install it no issue. I arrive to the shop around 9:15 AM. Check in and my car is taken back. One more person trickles in while im there. At around 10:45 AM I have not heard ANYTHING from the shop and there was even a period of time where there was no one out front. Several other customers have come in and no one has talked to them. Finally one of the owners walks in. Talks to me and tells me they will get it handled, they are busy and needed someone off the lift. A mount and balance normally takes an hour or so. Never been to a shop that took that long but Ok. Fine. Im beyond late for work at this point whats some more time? Cut to around 12:02 PM and my car finally whizzes around the corner for me to pick up. The owner attempted to give me a deal on the tire install and lowered it down to $100 from the $111 it was at. I was thankful. He tried. About 3 minutes after I left the lot, the TPMS sensor goes off. With how long I was there, and with the fact another customer was already yelling at them when I left, I stopped by Discount to have them check my tire pressure. Come to find out they had filled my tires to the MAXIMUM allowed on the tires, 45 PSI. Speck on the car is 36 PSI. Air was let out, and I left. I had to get to work being that I had already missed half a day. Now the morning of 10/11/23 I get in my car and the TPMS light is still on. I called them during my lunch at work to talk things out. I explained the series of events that lead up to the call as well as my frustration with the issue. The owner I spoke with went back and fourth with me. We didnt over fill them, its within the spec of the tire, you got a good deal on the oil change, we dont do anything with the TPMS sensors without a separate charge, why didnt you call me as soon as it happened.I asked him where any tire shop checks to see how much air should go in the tires? He swerved past that question. Its on the door frame on your driver side in most cars by the way. Ill admit I was frustrated and got loud with him. Thats on me. He proceeded to tell me at one point that if I had been nicer he would have just covered things for me. Doesnt that mean you admit fault? At this point, my TPMS light is on, I have 4 brand new tires put on that, now I dont know if they were done correctly, and potentially an entire repair I might be out of pocket for. Its one thing to take as long as you did. If the quality of work was there, id honestly not have complained and just planned better. But the quality of work doesnt match how long I was there.

Dec 06, 2023

They charge by the time it’s not a flat rate so they will be milking it to overcharge you. I knew it too stay away from this place cause I am. Came for a valve cover gasket change and to replace my window motor. Appointment started at 8am and I’m still here and it’s after noon. Just don’t come

Dec 06, 2023

This place is a scam. They are not communicative with their customers regarding time estimates. They started working on my car without my approval, doing work on it after business hours and then letting me know in the morning that they had worked on it. I told them I would call them in the morning to let them know if I could approve the work. They started working on it without my consent. I would not use them for anything. Their labor prices are insanely high and not comparable to other shops in the area. They use online systems to trick their customers into agreeing to estimates. Unless you wanna pay 50% more than you should be for labor don’t use them.

Dec 06, 2023

Went in to get oil change and was presented with great customer service. The owner made sure everything was taken care of properly. Thanks