Deacon Jones Collision Center of Kinston
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Review highlights
"… Craftmasters to do the repairs. These guys are very good at what they do. They fixed me up pretty good and it didn’t take long at all. We had a few hiccups throughout …"
"They did an excellent job on fixing my car and the price was right."
"The tow truck was a very quick response and the the gentleman was very helpful."
Overview
Categories
Auto repair shop
Directions
1170 US-258
Kinston, NC, 28504
Phone number
Call: (252) 522-5511Website
View websiteHours
Sunday
Closed
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
Closed
Description
Deacon Jones Collision Center of Kinston: Our staff consists of factory trained and certified technicians with numerous years of experience in these car lines as well as all others. We have very friendly atmosphere. We strive to provide quality customer service in a timely fashion.
Reviews (31)
Jun 07, 2024
Does all of my body work on my vehicle Repainted my 2008 Mercury Marquis and I declare it looks better than the day I purchased it and 4 years later,no fading,peeling. Also my Mother's car was heavily damaged in an auto accident. They found the parts,2008 Crown Victoria and vehicle ,parts painted and you can't tell the difference. Go out there and see Amanda and that crew Highly professional,competant, first class work. Very polite. No second rate parts
May 07, 2024
Took time to go over the estimate , and explained the whole process. definitely recommend this shop.
Apr 07, 2024
Very polite and professional staff. The paint and repair to my truck was top notch. I highly recommend.
Feb 07, 2024
Took my wife's car in and they done a phenomenal job on it. Can't even tell anything ever happened. Would definitely use them again.
Feb 07, 2023
AMAZING!!!!! I haven’t even gotten my car back yet but let me tell you that I am super impressed with this auto repair shop!!! From my first experience with John who was friendly, professional, knowledgeable and caring:) I had a wreck (no fault of mine) and I was so torn but he assured me that I was I. GREAT hands and I am!!!! :) Also, Ms. Amanda who is gem, is so sweet and caring! :) She is so friendly and upbeat:) She updates me every week with what’s going on with my car and I am so grateful:) This is the best auto shop EVER!!!!!! 10 stars!!!!!
Feb 07, 2023
Great customer experience, with quality work!
Feb 07, 2023
Had a little trouble at first when they messed up the locking mechanism while doing a door handle repair, but the manager made it right. Would recommend.
Feb 07, 2023
I was involved in an accident in August and I chose Craftmasters to do the repairs. These guys are very good at what they do. They fixed me up pretty good and it didn’t take long at all. We had a few hiccups throughout the process. But, John was very professional and went out of his way to make things right. I HIGHLY RECOMMEND this establishment.
Feb 07, 2023
I went to Craft Master after my car was hit. The tow truck was a very quick response and the the gentleman was very helpful. Jonathan and Amanda are very nice and their crew are amazing! They handled the insurance claim for me and made sure everything was PERFECT! They stand behind their work 100%. It was a pleasure doing business with them and recommend everyone make them your first call. Thank you all. Cindy from Maine.
Feb 07, 2023
Second time coming here to get my vehicle worked on. Each time there has been a little hiccup at the end. This last time resulted in an unforeseen high charge. Thankfully, management reached out and was able to get that charge taken care of.
Feb 07, 2022
No way you could tell the car had any scratches before work was done....although it was a "work in"...was very fast getting back to me Jonathan was very kind and thorough explaining the process... would definitely go back and ask for Jonathan
Feb 07, 2022
Our SUV was towed her after my wife had a crash where s lady pulled out and got her almost head on. The lady that answers the phone there is awesome! Very polite, friendly and helpful. They had our SUV listed as abandoned because we didn't call them for a while after the wreck (2 weeks) and everything we left in the vehicle was still there. That's rare from my past experiences in other areas. They were extremely nice when my wife came to get her belongings. Good to see s company that's ran well with good people there.
Feb 07, 2022
The experience is highly respectable and was absolutely knowledgeable in helping me understand the process.
Feb 07, 2022
They did a great job on my car. It looks good as new.
Feb 07, 2022
Took time but was proficient in repairs, called me throughout the week it took to finish the job.
Feb 07, 2022
VERY WELL taken care of. Jonathan took care of me when I hit the deer and afterwards. They do weekly updates depending on how long they have your vehicle. They held my hand every step of he way even when my insurance company didn't!!!!
Feb 07, 2021
Great people Great work
Feb 07, 2021
Pro's!
Feb 07, 2021
They done a great job repairing and painting my f350.
Feb 07, 2021
Very professional business
Feb 07, 2021
Would not take my car anywhere else best Best on the East Coast
Feb 07, 2020
Amazing place. Awesome Techs that very much take pride in their work. Very friendly environment.
Feb 07, 2020
Best body shop in the world!!
Feb 07, 2020
Did a great job repairing my van. Cleaned it also.
Feb 07, 2020
First visit: they gave us an appointment approximately 2 weeks out, stating he would order the part needed. We show up, they did not have us down for an appointment, then the man that gave the appointment said, oh yeah, um the part is on backorder and would be in in two days. (Yeah right!!) I left my number and asked them to call when it came so I wouldn’t waste another trip. Have you gotten a call?!?!! Neither have I. Needless to say, I will not be taking my vehicle there.
Feb 07, 2020
Great place
Feb 07, 2020
Love this place
Feb 07, 2020
Thank Y'all So Much For Getting My Little Baby Right ❤❤💯💯💯
Feb 07, 2020
They have had my vehicle 9 months and it’s still not ready management is a joke
Feb 07, 2019
Awesome guys that are dedicated to there work.. Great place to take your to to be fixed when wrecked..
Feb 07, 2019
They did an excellent job on fixing my car and the price was right.