Dealer Collision Center

Feb 04, 2025

As frustrating as it is to have your car have to go to a collision repair shop, Dealer Collision made it a good experience. The staff was very friendly and helpful. They were great advocates for me vs the insurance company. When I got my car back, it looked and ran just like it did prior to the wreck. If you are ever in that unfortunate place in life where you need this type of service, I highly recommend them.

Feb 01, 2025

Did great work.

Jan 23, 2025

They took great care of me and my car. I loved that they kept me up to date, texting me, during my repair so I never had to wonder what was going on with my car. They dealt with the insurance company so well that I never had to get in direct contact with the insurance company once they took over.

Dec 06, 2024

Scott and the crew did an AMAZING job on my truck!

Nov 06, 2024

So I’ve been to four other dealerships to get estimates for some work on my wife’s car. She had an accident. They wouldn’t even work an estimate up without a claim number. Which really weird that I’ve been for other places and none of them needed a claim number. They also told me that if I was gonna pay for it out-of-pocket, I had to pay like a $40 application fee.don’t buy the commercials. This place is all it says it is. I’ll just go with another person in town just not very impressed.

Nov 06, 2024

They took so long for the smallest things but I’m satisfied with their work

Oct 06, 2024

Great communication, car looks like new.

Sep 06, 2024

Overall I had an amazing experience with dealer collision center. To break down the process that i went through… Time: I dropped my car off on a Tuesday and picked it up the very next Tuesday. I feel they were very time efficient. Communication: as soon as I booked an appointment online they called me to talk about what I was wanting and to verify with me. After dropping off my car, I got 3 texts during the week with updates on how it was going. Cost/ convenience: luckily I was not paying for the service it was through someone’s insurance. That being said, there is an enterprise car rental right next door so it was very little hassle Quality: my car came back looking as good as new. I have 0 complaints here. Before the service they walked with me around my whole car and took photos of everything I needed fixed. Service: everyone was very kind and time efficient, no complaints here.

Aug 06, 2024

They never call back. My pickup has been with them a month and the change order on the repair occurred with no communication. I still don't even know what was done. I am not sure of their work because I am still waiting on my vehicle with no response. Even my insurance company is wondering why they won't call them back. I will update this after the visit but so far I am NOT IMPRESSED!

Jul 06, 2024

I have been a car owner for 35 years and this by far tve best service i have ever received. The service was fast and thougher. The staff was amazing.

Jun 06, 2024

I cannot say enough good things about Dealer Collision! I did some major damage to my new Grand Cherokee and after three months of waiting on parts and waiting on Dodge to put the suspension back together the insurance company decided it was going to go over and said they were going to total it. Ashley went above and beyond to work with them and figure it out and get me my vehicle back! It looks fantastic, they stayed in touch all the way through the process and even put a new washer pump in after I picked it up and it stopped working-pretty sure they did not have to do that! Everyone there has been so great and helpful- and everything they fix is guaranteed for life. All in all they took a huge mess and turned it into a happy ending for me (and my Jeep)- 5 stars definitely!

Jun 06, 2024

Their customer service sucks. Took 2 months to repair my car and even then it wasn’t done right. You know when you go to a place and the receptionist looks at you like you are bugging her.. yeah, that’s this place. No thanks.

Jun 06, 2024

Very Good repair and paint, took two weeks 👍☹️

May 06, 2024

I had only heard good things about this location prior to my car accident in November of '21, so I wasn't too concerned when my insurance told me to take my vehicle here for repair. Now of course, this review is solely based on what my experience has been ...meaning that I am obviously not an auto body expert or a mechanic of any kind. I was disappointed with how my car turned out after I picked it up and only figured that out a few months later. I knew that I needed to replace my tires after the work was done, so I went to Big O in Mesquite and they told me that my alignment was so dramatically off that I needed to have some serious work done. I told them I was just in a car accident where I was rear-ended at a high rate of speed, and they asked me if my frame had been adjusted or fixed when I had it fixed. Dealer Collision never mentioned anything to me about my frame or that any issues existed with my frame or my alignment. I called Dealer Collision back and told them what I had heard from Big O, and it seemed like they were very reluctant when they invited me to come back and they would check the alignment. Of course, I drove back up to St George and had them check the alignment, and they told me they didn't see an issue. I wouldn't expect them to considering I just had the alignment done at Big o. My concern is that my vehicle was not inspected thoroughly enough directly after the accident because I have had two more mechanics since then tell me that my frame is off. I'm certainly not going to spend the money to fix that now out of my own pocket, so I feel like the entire experience was less than desirable. It's also extremely frustrating because I was hoping to trade in my vehicle but it is now worth considerably less not only due to the accident itself but also because the alignment needs to be fixed every 2 to 3 months. Bottom line: if you are concerned about something or feel like something isn't right, ask questions and push for a resolution. Had I done this at the beginning, I wouldn't be in the position I am in right now. Unfortunately, these days, you truly have to fight for what is right, and no one is going to help you out unless they're pushed or forced.

Apr 06, 2024

Dealer collisions great group of people, always treated us good and always good work 💯

Apr 06, 2024

I was forced by my insurance company to use this shop. Customer service was lacking, time to fix my car was too long from estimate given to me.

Apr 06, 2024

The collation center got my car in quickly. I am so pleased with the service, I liked that I was updated on the progress and the finished results are amazing! My car looks so beautiful , thank you so much. Their work is top notch and the quote was lower than a competitor.

Mar 06, 2024

Our experience with dealer collision of St. George Utah was grade “A”!!!! They went above and beyond in every aspect of our repair of our 2017 Cadillac Way to go guys!!!

Mar 06, 2024

They were good at letting me know what was going on while our car was being repaired. When we picked it up he showed me what they had done and also cleaned it inside and outside. It looked great!!!

Feb 06, 2024

Communication was great throughout the process. I was very happy with the job they did.

Feb 06, 2024

Excellent professional service. Fair price. Trustworthy. Recommended by my local Toyota dealer.

Feb 06, 2024

Fantastic service, very friendly and very good at letting you know where they are in the work on your vehicle

Feb 06, 2024

Great job guys love the work

Feb 06, 2024

My first appointment was not booked. Then, I was able to schedule for a week later. 1 day before the scheduled date, I called to verify, and they pushed it out 2 more weeks. All while dealing with my mom passing and being in another state. After getting my care back they wind and air are coming through both replaced doors, and then I took my car to the car wash, and water came through the doors. Now I have to get my insurance to get it fixed elsewhere.

Feb 06, 2024

Our car looks really good. Thanks

Feb 06, 2024

Thank you for the VIP treatment!

Feb 06, 2024

The side that was involved in the accident I keep getting a error side detection not working and the yellow light on my side mirror is not working They said it was a service issue but it worked before the accident

Feb 06, 2024

There has been no other way to get a hold of this company. They haven't returned my calls, even though their answering machine specifically says don't worry WE WILL RETURN YOUR CALL. They fixed a large dent on the side of our F150, we're grateful for that. However, in the process of fixing this dent they damaged our airbag system. We have tried to get them to return our call to make good on this and we feel our hands our tied and we're out of options. It's an expensive airbag system and now every 30 minutes or so the airbag has to pump up. We think they poked a small hole or something and so the airbag is automatically readjusting. Either way, we are 100% positive it was them. It's a new airbag system and there were no issues with it prior and the day we picked up the truck it was happening. I have called multiple times dating back to September. Accidents happen (obviously or we wouldn't have been there) we understand, but this has been very disappointing.

Feb 06, 2024

They quoted me one price, then doubled it apon pick up without warning, dealer collision center is an extremely unprofessional, poor excuse for a business, take your repair needs elsewhere, you'll save yourself alot of money and trouble.

Feb 06, 2024

They were efficient getting car in and out. Gave me finish repair date but was 6 days earlier. Repairs on the care excellent. Recommend them for any repairs needed on your vehicle.

Feb 06, 2024

They were great. They repaired my car very quickly!

Feb 06, 2024

We were so impressed with your professionalism, great employees, excellent work on our truck, keeping us informed of every stage of the repair. I will highly recommend you to anyone. Use me as a reference if you need.