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Dealer Service Alternative

5

4

3

2

1

4.7
(406 reviews)
Review highlights

"I had such a great experience! My Benz needed emergency work and there was no availability anywhere else. DSA was able to have my car towed in that day and assured me at …"

"Quality service, excellent price quote, staff are knowledgeable and efficient!"

"Goid Service getting Diagnostics onmy Camper Van."


Overview

Categories

Auto repair shop, Auto air conditioning service, Auto electrical service

Appointments

Book appointment

Hours

Sunday

Closed

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

Closed


Description

Nestled in the heart of Orlando, Dealer Service Alternative has been providing exceptional European auto repairs for over a decade. With their team of certified technicians and dealer-level diagnostic equipment, you can have peace of mind knowing your luxury Mercedes-Benz, BMW, Audi, or Volkswagen is in capable hands. They offer a wide array of expert repair and maintenance services that are sure to exceed your expectations at independent shop prices. Discover why they are the trusted auto service provider for Orlando, Winter Park, Lake Nona, Oviedo, Winter Springs, and all of Central Florida.


Reviews (36)

Feb 05, 2025

Buscas un servicio de excelencia para tu auto? No dudes en comunicarte con Dealer Service Alternative con los mejores profesionales y servicios de calidad. 100% recomendados


Feb 05, 2025

had such a great experience with Reece again. Bad news about our car, but Dealer Service Alternative were great in explaining the issues.


Jan 31, 2025

10 stars if I could give them. I stoped going to Mercedes and going here because of the great service. Very affordable, Very friendly and informative. They actually taught me a lot about my car and its functions! HIGHLY RECOMMENDED


Jan 31, 2025

If you think this shop is cheaper than the dealership think again and compare prices before you have your car fix by this shop. Their prices are really high .. even higher than a dealer so if you need an honest and cheaper than dealership prices call several shops and compare prices before you commit..I went there because my Mercedes Benz was leaking oil and it cost me almost $6k in parts and labor when all is said done…they give you an illusion that your saving money if you have them do any repair in your car but you’re not !!!


Jan 31, 2025

Review and always get the first opinion from Mercedes Benz and quote. Relax have a genuine cup of coffee. Then get second opinion at an alternate shop. Always use an authentic dealer referral for any body work. Review how the inspections are performed. Family has 4 MB vehicles. Dealer first, then find someone you are comfortable with for the alternate if it’s out of factory warranty.


Jan 31, 2025

Service was completed quickly, and so much more reasonable prices compared to the Mercedes dealership. I was in and out promptly as well.


Jan 31, 2025

These guys are really great! I must have shopped around for 10 different auto repair shops before taking my car in and they delivered above my expectations. They are real pros - trust me when I say you will not regret leaving your car in their hands


Jan 17, 2025

I used your facility for the first time. I was very pleased with the friendliness of the staff. I felt that I was honestly treated. My vehicle was assessed for additional work that is needed. I will return at my earliest convenience to have this taken care of. Thanks again.


Jan 17, 2025

I've been a customer of Dealer Service Alternative for about 5 years now. At DSA, they take good care of my Audi. I have had many positive experiences with them. In particular, Jaime has always been kind and trustworthy. You can tell that he cares! Austin is also wonderful!


Jan 17, 2025

I’m extremely pleased with their work.. they accommodated me and serviced my car same day I called them and went over and beyond to fix everything in my car. Thank you!


Jan 07, 2025

Amazed at the quality of service, professional staff and excellent pricing! By-by Porsche dealerships!


Jan 07, 2025

Dealer Service Alternative did a great job on my 4 wheel alignment for my BMW 330ci. Great sevice and resonable price.


Jan 07, 2025

Great job


Jan 07, 2025

Incredible service!


Jan 07, 2025

Jamie was the best. Great service, looking after customers and ensuring he does his best to provide quick service. I had a flat tire and he was able to order / get me the special run flat tires up and running in less than 24 hours


Jan 07, 2025

Quality service, excellent price quote, staff are knowledgeable and efficient! I won’t take my e350 to anyone else. Keep up the great work


Jan 07, 2025

This place is amazing. Jamie at the desk is always friendly and.cool. The techs fix things very well and always leave me happy


Jan 07, 2025

Always outstanding service here! The entire staff is most accommodating and extremely professional!


Jan 07, 2025

Always quick and excellent service.


Jan 07, 2025

Dealership quality work at a friendly price Staff is amazing


Jan 07, 2025

Great service. They were done the same day I brought my car in. Very efficient and reliable.


Jan 07, 2025

Had an issue with my fuel system that other mechanic services couldn't diagnose properly after two different sessions. Decided to take it to DSA who managed to discover what the issue was and fix it in the span of a few days. 100% recommend them and will be returning in the future!


Jan 07, 2025

This is the first time to use Dealer Service Alternative. I only needed an oil change but thought to try them out with something small. I could sit and wait even though they suggest dropping off just in case they find something. They do try to up sale on certain extras but that is normal for even dealerships. They did a thorough check up as the dealerships do with video, pictures and documentation. I would recommend. I will be back for battery change with included updates.


Dec 07, 2024

Always a good experience with DSA. I have been using them for about 3 years for routine service on my cla 250 and then whenever anything pops up. They always do a great job & when they do my oil change, do a great job at explaining with photos what is recommended. Always super affordable compared to the dealer also. I’ll continue to use them


Dec 07, 2024

First time client. I’ll go back. Nice people.


Dec 07, 2024

Great service and great price! I saved 50% over dealer price for service b on my Mercedes


Dec 07, 2024

I’ve been a customer for some years and always had a good experience. I always feel like they take good care of me and are not just trying to upsell or over charge me. They have a wonderful online system that lets you track progress, approve work and estimates etc. They also have partnerships that allow for financing or payment options.


Dec 07, 2024

Jaime is Amazing. Was referred by a family member and have used them ever since. Extremely knowledgeable and they actually explain what’s going on with your car.


Nov 07, 2024

Excellent service! Really easy to deal with and everything is shown upfront.


Nov 07, 2024

Excellent service, great customer service.


Nov 07, 2024

Far better service and mechanics to either of the Orlando dealers. Not close.


Nov 07, 2024

Great customer service.


Nov 07, 2024

I recently had my car serviced at "DSA" and was incredibly impressed with the professionalism and quality of work done my their service team. Reese thoroughly explained the necessary repairs, kept me updated throughout the process. My car is running better than ever, and I will definitely be returning for future maintenance. Thank you again Reese.


Nov 07, 2024

These folks havre all the necessary diagnostic equipment and skilled professionals necessary to diagnose and correct problems quickly without the normal “try this, try that” bs. They did a great job for me.


Nov 07, 2024

This was a terrific experience, top-to-bottom. Reece is the kindest, most creative representative your team could possibly have. Without his assurance, I wouldn’t have come. Car: perfect. Driver: Very, very happy with the entire process. Thank you! Nancy Ball


Oct 07, 2024

Always a positive experience when taking my vehicle in for service. Trust them with their work and suggestions!!