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Dealer Service Alternative

5

4

3

2

1

4.7
(395 reviews)
Review highlights

"Great service, completed work quickly at a fair price."

"Dealership quality work at a friendly price Staff is amazing"

"Goid Service getting Diagnostics onmy Camper Van."


Overview

Categories

Auto repair shop, Auto air conditioning service, Auto electrical service

Appointments

Book appointment

Hours

Sunday

Closed

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

Closed


Description

Nestled in the heart of Orlando, Dealer Service Alternative has been providing exceptional European auto repairs for over a decade. With their team of certified technicians and dealer-level diagnostic equipment, you can have peace of mind knowing your luxury Mercedes-Benz, BMW, Audi, or Volkswagen is in capable hands. They offer a wide array of expert repair and maintenance services that are sure to exceed your expectations at independent shop prices. Discover why they are the trusted auto service provider for Orlando, Winter Park, Lake Nona, Oviedo, Winter Springs, and all of Central Florida.


Reviews

Dec 07, 2024

Great service and great price! I saved 50% over dealer price for service b on my Mercedes


Nov 30, 2024

Dealership quality work at a friendly price Staff is amazing


Nov 30, 2024

First time client. I’ll go back. Nice people.


Nov 23, 2024

Always a good experience with DSA. I have been using them for about 3 years for routine service on my cla 250 and then whenever anything pops up. They always do a great job & when they do my oil change, do a great job at explaining with photos what is recommended. Always super affordable compared to the dealer also. I’ll continue to use them


Nov 23, 2024

Jaime is Amazing. Was referred by a family member and have used them ever since. Extremely knowledgeable and they actually explain what’s going on with your car.


Nov 09, 2024

I’ve been a customer for some years and always had a good experience. I always feel like they take good care of me and are not just trying to upsell or over charge me. They have a wonderful online system that lets you track progress, approve work and estimates etc. They also have partnerships that allow for financing or payment options.


Nov 07, 2024

Great customer service.


Nov 07, 2024

Excellent service! Really easy to deal with and everything is shown upfront.


Nov 07, 2024

Excellent service, great customer service.


Nov 07, 2024

Far better service and mechanics to either of the Orlando dealers. Not close.


Nov 07, 2024

I recently had my car serviced at "DSA" and was incredibly impressed with the professionalism and quality of work done my their service team. Reese thoroughly explained the necessary repairs, kept me updated throughout the process. My car is running better than ever, and I will definitely be returning for future maintenance. Thank you again Reese.


Nov 07, 2024

These folks havre all the necessary diagnostic equipment and skilled professionals necessary to diagnose and correct problems quickly without the normal “try this, try that” bs. They did a great job for me.


Nov 07, 2024

This was a terrific experience, top-to-bottom. Reece is the kindest, most creative representative your team could possibly have. Without his assurance, I wouldn’t have come. Car: perfect. Driver: Very, very happy with the entire process. Thank you! Nancy Ball


Oct 07, 2024

Always a positive experience when taking my vehicle in for service. Trust them with their work and suggestions!!


Oct 07, 2024

Great quality service! The staff and mechanics here were a pleasure to work with. 10/10


Oct 07, 2024

Great service as always! Highly recommended.


Oct 07, 2024

Great service, friendly staff and better price that the dealers.


Oct 07, 2024

I have a 2009 Smart car and these guys are the best ever! The technicians have years of Mercedes experience, the owner had Smart cars and their professionalism and customer service is exquisite. I brought my Toyota to them and very highly recommended their expertise.


Oct 07, 2024

Oil changed new battery . Best service ever on time professional.Thank You


Oct 07, 2024

Outstanding service and customer support. Much appreciated!! 🙏🙏


Oct 07, 2024

Professional and timely


Oct 07, 2024

This is my second time taking my BMW to DSA and I am completely satisfied with the service, the staff and the outcome. Good people, good work!


Oct 07, 2024

Took my bmw and gave them the symptoms , they quoted me to inspect my trouble and gave my car back with no idea what’s creating the issue and wanted to charge for further inspection after having the car all day . Useless


Oct 07, 2024

Wow. DSA was a life saver. My New used car broke down in Orlando 5 hours from the time of purchase. My wife and I live in Melbourne Beach and did not have any experience with car repair places in town. We hobbled across town to DSA at 15mph. DSA staff was friendly and receptive to our situation. They told us don't worry we will diagnose it by the next day. As promised next day they identified the problem, sent us an estimate and fixed it for a reasonable price. These guys are a first class operation. If we ever have any car repair problems in Orlando, we are going to DSA. DSA is a first class operation. Try them. You won't be disappointed!!!


Oct 07, 2024

they are honest, nice, and economical


Sep 07, 2024

Amazing service


Sep 07, 2024

Best shop in town. A1 service from the staff to the work done. Highly recommend this shop!


Sep 07, 2024

DSA Is worth the travel quality service with genuine parts and great customer service. I am never disappointed thank you Ruben & Reese!


Sep 07, 2024

Great service and great price. Had a starter replaced and they did it for much better price than Fields BMW quoted.


Sep 07, 2024

Incredible customer services. Jaime helped me and was kind enough to explain the entire process step by step. I will definitely return for my next services.


Sep 07, 2024

Really good people and great jobs


Sep 07, 2024

The service and experience was unequivocally one, if not the very best I have ever received. From the moment I reached out to the day I was able to pick up my car they were all stellar at the service center. They were incredibly patient with me and worked all around my schedule, something that tends to be very difficult with others. Thank you!


Sep 07, 2024

I took my 2000 Mercedes GLE 350 in for general maintenance in addition to new tires and alignment. I was completely satisfied with their service . The staff was very professional and courteous.


Sep 07, 2024

Talk about a different experience than a dealership! Reece and Jamie were so informative, kind and empathetic. Explained the issues with my car and the various options available to me. Service was amazing and fairly priced. 100% recommend them to anyone-especially those who are "fed up" with being taken advantage of by their dealer.


Aug 07, 2024

Just giving another review to say that the service was wonderful, as expected. And one of their staff, Reese, is a Rush fan. Which is a plus for me!