Decatur's Garage

Dec 04, 2024

The staff here are absolute ANGELS! I brought my car in with concerns about a suspected leak, and they went above and beyond to help. They were incredibly accommodating, letting me drop it off for inspection after work. Luckily, everything checked out perfectly! To top it off, they even filled up my tires before sending me on my way. The service was excellent, and the entire experience was seamless. I couldn’t be more grateful for their kindness and professionalism—they truly deserve all the gold stars!

Feb 07, 2024

Bobby was great to work with. Inspection same day less than 3 hours which included a repair with fair parts and labor cost. Fixed an issue we had going on for over 2 years. Great work. Happy with their attitude and honest dealings. Will return.

Feb 07, 2024

Everyone at Decatur goes out of their way. You could not ask for better service, better quality and better customer service.

Dec 07, 2023

As a woman I hate going to new mechanics because I know nothing about cars and I’m an easy target. When I walked into Decatur’s I was greeted by a lovely young woman who clearly knew what she was doing and could tell what was wrong with my car just based on the noise it made when I pulled up. I told her I was in a bit of a hurry and they had everything done within 3 hours. Great experience, I will definitely be back (but hopefully not anytime soon)

Dec 07, 2023

I woke up to a flat tire and happen to manage a business two doors down (newly opened) so I called up Decatur to see if this is something they could help me with and they got me in immediately! This family run business (I had a wonderful chat with the eldest daughter!) gave me a wonderful customer service experience and I couldn't recommend them enough! SUPER fair prices and honest advice! Very lucky to now have a new shop right by work/down the street!

Dec 07, 2022

My husband and I have been taking our vehicles to Decatur’s for the past 6 years and it’s always been a great experience. They are honest and trustworthy; I know they’re always going to tell us exactly what’s going on and what needs to be done - and if they can’t do it, they’ll give a recommendation (when this has happened, we’ve been thrilled with their recommendation). They’ve always done great work on our vehicles and in a reasonable time frame with upfront communication about what’s going on and what it’s going to cost. We always feel like we are charged a fair price. Highly recommend!

Dec 07, 2022

I've been taking my cars here for nearly 6 years and have positive things to say. Decatur goes above and beyond, which is amazing for a small shop. They're quick with repairs & maintenance and will give you an honest price. They even let me keep an old car there for over a month (for free) when it died and I wasn't sure what to do with it. Decatur truly is the absolute best!

Dec 07, 2022

Quick, kind and reasonable prices!

Dec 07, 2021

Excellent service and very friendly. No unnecessary services suggested.

Dec 07, 2021

Have been carrying my car there for years my whole family does my only complaint is that they will Quote you a price and sometimes is higher when you go pick it up. The staff is aways friendly And they are still wearing facemasks even after the governor said anybody that was double vaccinated didn't have too which makes me more comfortable.

Dec 07, 2021

Honest, fair, and will get it right

Dec 07, 2021

I was sent to Decatur’s garage on recommendation from a body shop, and haven’t been elsewhere since! They do everything on time, same day, and at a reasonable price. They’ve done everything from a/c, brakes, and inspections and I’ve walked away happy every time!

Dec 07, 2020

Easy to get appointments, always good work. Masks are worn by staff. I have no complaints

Dec 07, 2020

Timely

Dec 07, 2019

Fast honest reasonable

Dec 07, 2019

Got a next-day inspection done. All I had to do was show up at the time they stated and have a friendly 20 minute chat while they got me out the door

Dec 07, 2019

Great neighborhood repair shop, friendly personal service

Dec 07, 2019

Great service and jolly cashier.

Dec 07, 2019

I honestly would give them 0 stars if possible. After $500 in repairs I find out barely two months later that I have a massive oil leak, there are parts literally hanging off the bottom of my car, and the window they “repaired” was never truly fixed. Their “temporary repair”, which they claim to have explained was only temporary which I don’t remember ever being discussed with me and even though I had to wait an extra day for them to get a part in specifically for this issue, is already broken barely 2 months later and still cost me $200. It was barely fixed in the first place because it would get stuck halfway down before it fully broke again. When I called to discuss my concerns the person who answered was NOT helpful and was honestly just very combative, denying any fault from the shop. There was no care for their customer when I’ve been coming to them over a year now and have even recommended them to friends. They basically said all of these issues were after my visit and blamed the window issue on me not listening? But it cost $200 and isn’t their responsibility. Ok. Will not return ever again and highly recommend no one else does either.

Dec 07, 2019

Friendly and honest

Dec 07, 2019

Honest and fair.

Dec 07, 2019

I have taken my various cars to them many times. They are honest and quote a fair price. They are also friendly and no pressure. I sometimes try other businesses, but find myself always coming back here.

Dec 07, 2019

Woke up with a flat tire, call them right away. They fixed it and found my other tire would be flat in a few hours ( 2 tires - 2 screws). They fixed them both within the hour and my husband made it work only 15 minutes late! Thank you!!!

Dec 07, 2018

Make an appointment, other than that I like them

Dec 07, 2017

Great service!

Dec 07, 2017

Great service, knowledgeable staff and all around great experience. I recommend this garage for any car service needs.

Dec 07, 2017

Great staff. They do a phenomenal job of maintaining cars. My family has been using them for over 20 years.

Dec 07, 2017

He hung up on me after I said I couldn't come the first 2 times he suggested.

Dec 07, 2017

I have used Decatur's for several years. Always fast and friendly. Not the cheapest but cheap means less in quality and less in customer service. I had enjoyed taking my car to Decaturs and will continue.

Dec 07, 2016

A dude at Decatur's Garage approached me and told me not to bring my black a** back to his shop. This guy barely gets business but to make racial comments after I choose to help this little boot leg car shop out with service lol. If you're black or of color I advise you to not go to this place but even if you're Caucasian you're still going to be over charged. Bad Business!

Dec 07, 2016

My household has been with Decatur's for years. We always have prompt reliable and cost effective resolutions to any problems, and good communication, reliable estimates. They are just great. I suspect the recent complaint about the $53 oil change my have been for the synthetic oil on newer vehicles, as well as responsible disposal, which I will pay for. I would be suspect of any place offering a $19.99 oil change.