Depo Auto Care
5
4
3
2
1
Review highlights
"Great service, they explain issues and great prices. Been my goto since moved to CLT 11 years ago for tires and service."
"Good service, Honest mechanics and friendly staff"
"Inspection, oil change , brakes...great place manage by customer friendly people"
Overview
Categories
Tire shop, Auto repair shop, Mechanic
Directions
6800 South Blvd
Charlotte, NC, 28217
Phone number
Call: (704) 557-1704Website
N/A
Hours
Sunday
Closed
Monday
8:00 AM - 5:30 PM
Tuesday
8:00 AM - 5:30 PM
Wednesday
8:00 AM - 5:30 PM
Thursday
8:00 AM - 5:30 PM
Friday
8:00 AM - 5:30 PM
Saturday
8:00 AM - 5:00 PM
Description
At Depo Auto Care, our goal is to ensure you continue to get where you need to go in the years to come with a reliable vehicle. We provide the products and services you need to keep your car, light truck, or SUV dependable. Whether it’s installing replacement tires or providing mechanical services, you can count on quality workmanship and fair prices at our local service center. We are "Your Car Doctor!" Our shop opened its doors in 2007, with a mission to satisfy our customers automotive needs in the most convenient way possible. We focus on providing personalized care to each and every customer, and we offer price matching or improved pricing on all of our services.
Reviews
Oct 07, 2024
Can I give a minus 5? The hubby went to this place for an emergency tire change, his had a nail and was not repairable as per the coordinator. He accepted the new, well refurbished tire, and was told to go wait at the waiting room. He told the coordinator that his wallet was in the car and he replied dont worry when we bring you the car you can take it to pay. Thank God he doesn't follow instructions and stayed. The mechanics were taking out the good tire in the back. So he told the "coordinator" and he radio his instructions once again. Then a long waiting period started. When he asked why his car was sitting after the tire change was done, and mechanics were going on break, he was told it was because he was not at the waiting room. He went to the waiting room and waited some more again. Finally one of the ladies at the front called his name, he walk to her and told her about the wallet being in the car. She got so upset that he could read it in her face, so finally after the evil eye she said " well let's go to the car" and kept the car keys, he tried to talk to her and she was rude, when they got to the car she tried to open it herself and she couldn't he had to ask for his keys to get the wallet after that she demanded the keys back to walk to the office, as if he was going to run without paying... and leaving the car? Finally after he paid he told her that he felt offended by her attitude towards him and she replied am doing my job by accompanying you to the car. So he asked so are you going to go back to my car with me now? Of course he didn't wait for a response NEVER WOULD WE GO TO THIS PLACE AGAIN, I wouldn't recommend it ....
Oct 07, 2024
Depo Auto care give the best service &Very friendly & explain details regarding car . Hispanic own Auto shops give so much better service than Americans own Auto shops .
Oct 07, 2024
They supposed to change my transmission because it was skipping I got my car back it was still skipping they over charge for the work they did they do not care about your car unless your Mexican
Jun 07, 2024
Great work ethic. Very helpful, reasonable prices, eager to please. Great customer service ethos. Highly recommend for most auto care services.
Jun 07, 2024
Great help. Fixed everything I asked. Did not attempt to up charge me. They used my part that I brought to the shop. Great group of people that enjoy working together.
Jun 07, 2024
The WORST place , they fix YOUR car and they damage something else , sso u can come and go WITH them to fix it !
May 07, 2024
Good prices. But pretty unorganized and wait time is ridiculous! But sometimes it's worth dealing with for the low price. And they have always been upfront and honest with me. This is one of very few repair shops that I can trust in Charlotte. For me they have even diagnosed very complex problems right the first time.
May 07, 2024
Took too long. They changed one of the tires I bought for one of less quality, without telling me first. I noticed because I was outside making sure both tires were the same quality. Never go to the waiting room at this places. I asked them to change everything to my original tires, and I went somewhere else.
Apr 07, 2024
They do a good job when it comes to car inspections. So far never had an issue with that. But I will most likely not use their other services again because the last we brought our car to get ac repair they left a used can of a/c refiller inside the hood. An alert symbol lit up on the dashboard eventualy. When we checked the hood that is when we found the can. Thankfully we found it on time before it exploded. Its disappointing because years ago we had experienced great service when we bought tires. The people in the office and outside were always so attentaive back then. The managers were very nice and the owners were usually around. But during the last visit we hardly recognized anyone. I decided to update the review because I wouldn't want other car owners going through this.
Feb 07, 2024
Ellos súper buenos lo malo que tienen a otra persona a la par de ellos el es muy irresponsable le pague por mi 4 llantas y solo me puso 3 y a hoy que fui no quiso ponerla por disque tiempo ese tipo de personas no sirve y fui ahí depo ellos si
Feb 07, 2024
Usually come here to get my brakes done. They used to charge $60, now they want $90 to put on brakes that I supplied! Unfortunately I won't be returning due to this big price increase.
Jan 07, 2024
Very low quality in vehicle alignment, very disappointed in all service, I had to pay the alignment in the dealer to correct their job
Jan 07, 2024
Worse customer service ever.I arrived at 9:40 am and until 4pm I was still waiting.They don't care about customers concerns.I was sick and my doctor told me to avoid being in cold areas.There they turned the fans on even after I expressed my concern to them.This is very disappointing, and it is the last time I went there. If you speak Spanish, then they receive you with priority... Shame on them.
Dec 07, 2023
Don't do business with them I took my car to get fix the break other parts to keep u coming back
Dec 07, 2023
Excelente servicio
Dec 07, 2023
La verdad siempre voy con ellos , muy buena atención y buen trabajo.
Dec 07, 2023
Most of the employees have no idea what "customer service" means. It's unfortunate because I had been going there for 10 years. Train your employees. Nesecitan entrenamiento los empleados que están atendiendo a los clientes, tienen que saber que sin clientes NO TENDRIAN TRABAJO.
Dec 07, 2023
Muy buena atención y precios
Dec 07, 2023
Muy honestos y Profesionales
Dec 07, 2023
very bad attention in the sale of used cars
Dec 07, 2023
Buen servicio
Dec 07, 2023
Good folks working hard to accommodate you... will always have something good to say about them!
Dec 07, 2023
Great place to get service, amazing people
Dec 07, 2023
Quick and easy, they are very accommodating.
Dec 07, 2023
Worst customer service ever I had a AC problem I took it to them they fixed it it broke within 6 days I took it back they fixed it it broke within four months and did not want to acknowledge the warranty for parts and labor I will never go back to these amateurs again... Please beware they do not even have the machine to do a full coolant flush and also they will not live up to the warranty please do not spend your money with this company go to clever across the street they are way more reliable... Repeat horrible customer service