Depot Auto Service & Towing

Feb 04, 2025

I hit a shopping cart on the highway at a fast speed, the freak accident had deployed the airbags in my vehicle meaning I needed a tow truck. These guys came to my rescue. From the tow truck driver to the gentle who answered all my call and the lady who guided me too my vehicle to remove all my belongings thank you for your kindness. Grateful for insurance, no human and kindness of strangers. I will miss tha car and remember all the miles we put on. I didn't realize how attached to a vehicle a person can get. Thank you Depot for your kindness.

Jan 06, 2025

Depot towing did a great job taking care of a family members towing needs. Very simple process.

Jan 06, 2025

Unprofessional and overpriced

Dec 06, 2024

They charge Dubble of what other towing companies in the area would not recommend I had no choice the sheriff's department called them I'm also comparing the coast to a recent tow on a holiday after hrs tow that was less than half the coast

Dec 06, 2024

Very reliable, working with you on time line. Son and I have used them and keep using them great quality employees.

Oct 06, 2024

Highly recommend for any of your towing needs! Very fast and respectful service, came quickly to my time of need.

Sep 06, 2024

The only place I have trusted for 20 years to work on my vehicles. Work and customer service are second to none.

Aug 06, 2024

Always taken care of here. Amazing service and great people!

Aug 06, 2024

Started to hear a noise and was worried about a trip home to Missouri. The guys at Depot were absolutely wonderful in helping identify the problem and getting me ready for my trip last minute!

Jun 06, 2024

If I could give a zero star rating I would. Extremely rude driver! Instead of asking nicely he simply yelled! Please hire less rude employees! I was simply a passing motorist.

May 06, 2024

Had them tow my 1999 Jeep Grand cherokee once. Magically, my brake booster was leaking after picking it up from having the exhaust welded back on. Now the brake pedal hissing loudly, and they just claim it was like that when they got it. Watch out, they don't like being accountable for damage they cause and will blame you or say, "It came in like that. " :) Especially the guy who fixed my crankshaft position sensor one weekend on my saab and they said it was "taking longer than expected" because of a "hose they were trying to fix" then my brake booster on that car didn't work anymore after I got it back and they again "claimed it came in like that" what a joke. These people are crooked and shady and won't take ownership of their mistakes. Keep your exotic cars away from them! Take your car to a more honest mechanic please like Oscar's or something. Save yourself the headache, please.

May 06, 2024

Very friendly and helpful. Mike was very professional

Apr 06, 2024

Prompt, professional, and friendly. Can't ask for much more!

Mar 06, 2024

Broke down in November towed me in did quick fix and very helpful comfortable waiting area.

Mar 06, 2024

Excellent customer service. They were so knowledgeable and helpful. I'll be back again.

Mar 06, 2024

I had to pull off the road after a loud strange noise in my car. Called and Mike said he could come out pretty quickly as we were out of town. It ended up being a minor problem and we called him back last minute before he arrived to cancel. He didn't charge us for the inconvenience and even called back an hour later to check up on us one more time. So much appreciated . Highly recommend!

Feb 06, 2024

Beware! They left me stranded for 3 hours. I needed a jump start and they initially said 20 minutes. They lied and blamed aaa but they where doing others calls and tried to say that I wasn't there and wanted me to make a second claim with aaa. Double Dippin scum! I can only imagine what they would do on a repair job.

Feb 06, 2024

Called AAA to change a flat on my truck and got Depot towing as the responder. Turns out the spare tire system was all rusted and seized up and it was looking like it was gonna have to get towed. The driver/tech never gave up. After 30-40 minutes and incredible effort on his part he got the tire free. My spare was caked in rust and he was very diligent in getting what could conventionally be removed. Safety checked my spare, filled it with air and got it on my truck. I rarely give positive reviews as I rarely run into situations where people go above and beyond. I’m sorry I didn’t catch the drivers/techs name but fantastic job!!! Thank you so much

Feb 06, 2024

Company was going to charge for a service that was not needed. Costing me a 1,000$ when other competitors would charge less for the service. They took advantage of my time as much as they could. I wouldn't recommend this place. To add to the clarification you tried charging my shop that much when I was hoping to start a commercial account.

Feb 06, 2024

Everybody friendly, helpful and fair. Great service!!

Feb 06, 2024

Great place

Feb 06, 2024

I had broken down in oostburg Wisconsin and the driver Mike was able to come out a little after midnight an get me back home with my truck and was able to accommodate my crew cab long box 4x4 diesel with no problem the service was great and the driver was very personable I would recommend the company and Mike anytime you need a tow

Feb 06, 2024

Jason was fantastic and really went above and beyond to get me out of a bad situation. I can't thank him enough!

Feb 06, 2024

Mike went above and beyond to fix my tire in the short time frame I had until I had to leave town! He worked late into the evening to make sure my tire was fixed. He communicated with me every step of the way. Thank you Mike and thank you Depot for coming through for me! 5+ stars!!

Feb 06, 2024

Scheduled a time and day to pick up my vehicle. They never showed up and didn’t call to let me know they weren’t coming. I called and they told me they don’t want to work on my car anymore. They Then asked me if I still want them to come and tow it to their shop, but not work on it.

Feb 06, 2024

The service that was completed was not the service I needed nor the service I asked for. I attempted multiple times to contact them before posting this review but the manager was never available and never returned my calls. As a business manager myself, I feel that is completely unacceptable.

Feb 06, 2024

Took 2 cars here. Both magically have brake booster issues after being seen + they replaced some hose on a car that was getting a crankshaft sensor replacement and now I have no power from my brake booster on that car since. Won't take any cars here ever again

Feb 06, 2024

We had elderly patients at our office with a car issue. Depot came to the rescue!! Very helpful. We are appreciative!

Feb 06, 2024

ABSOLUTE WORST towing service ever. Bottom of the barrel material. Never again will I use this company!

Feb 06, 2024

Terrible service. Waited hours for the tow just for the driver to not show up when I called back the dispatcher was rude and not helpful at all.

Feb 06, 2024

Terrible timing and very unprofessional!

Feb 06, 2024

Used depo through AAA for a flat tire. Guy was rude right from the start. Right when he got out truck he said if you don't have the tools to get it down I can't do it. Before he even tried said if tire doesn't come down I can't do it. Tire came down but was stuck rusted. Asked if tire would go back up he said no but didn't even try. He left it just like that. Weird because it went right back up when I did it. Horrible experience. Worst attitude I have ever experienced with a tow truck driver. Believe the 1 star reviews. Will also be calling AAA to let them know. Stay away!!!!

Feb 06, 2024

Very unfriendly dispatcher. Called to look into getting serviced by them and got belittled and talked to like an idiot.