Desert Automotive LLC

Nov 06, 2024

Do not EVER do business with these people. Frank specifically. He charges up the ass for doing NOTHING. All I had him do was tow my vehicle to his facility and give a second opinion on what we already knew was a blown engine. Stating that it would be $300. But said he would “junk it” and give us $250. I just had the tires replaced 3 months ago and the tires alone were $350+ so I know my vehicle even with a blown engine is worth more than $250. When I had the opportunity to pick up my vehicle on a Friday evening he claimed that I wouldn’t be able to pick it up until Monday when they open. I had another tow company available to pick it up that evening (5pm) and when asked, he said “gates closed till Monday” and proceeded to tell me that there would be a charge for $50 a day to store my vehicle. When calling to address my concerns he was extremely rude and unprofessional. He interrupted me numerous times throughout our conversation also yelling “lady I’m not a storage facility”. (I am aware and hence why I wanted to pickup my vehicle). We asked for an itemized receipt (to understand the breakdown of cost) which he STILL has yet to give to me. I work in services and I am extremely solutions based but this man seriously needs some humbling on how to talk to and handle clients with professional. I will never refer anyone to do business with him if this is how he treats them.

Jul 07, 2024

Amazing service and amazing people! I was able to get in last minute! Nothing but professional and friendly people. I knew my car was in good hands. Always will be my first choice in St. George for any vehicle repairs.

May 07, 2024

Good dudes doing good work

Mar 07, 2024

Being fairly new to St. George, I was very nervous about finding a new mechanic I could trust. I called a bunch of places and this shop was able to get me in the quickest and they were the kindest people I had talked to. They did a great job!

Feb 07, 2024

Frank help us out with a last minute, after hours battery issue. We at easy knowing he was taking care of us. Our car was in and out of the shop faster than expected. Thank you Frank.

Feb 07, 2024

Stopped in for an unscheduled repair on a bumper, Frank fit me in and got things taken care of. Made it look as good as new. Thank you.

Feb 07, 2024

The best

Feb 07, 2023

I had a simple problem that O'Reilly's steered me wrong on, and Frankie did a simple test for me that solved the issue on the spot and gave me a great parts recommendation. Didn't charge me for the diagnostic. I wish I had known about this place a long time ago.

Feb 07, 2023

These guys were awesome! Within a hour of my emergency call... They had me and my family back on the road! They also were very informative on how they could help save me money vs others (and had the proof to back it)! I'd highly recommend to anybody!

Feb 07, 2023

They were so kind and were able to squeeze my car in and get it done so fast! The price was great and I definitely recommend their services!

Feb 07, 2022

Amazing customer Service, great personality! He kept me updated and tripled checked to make sure things were done right . Left my car running great . Price was reasonable . Definitely will be going back ! &&& HIGHLY RECOMMEND

Feb 07, 2022

Cynthia answered the phone and was kind and patient even though they were closing. Frank hooked us up real quick and got us back on the road. Good work and good people over here.

Feb 07, 2022

Fantastic service – welded our exhaust pipe last minute with a very quick turnaround time.

Feb 07, 2022

Frank is great and accommodating. My vehicle was showing many signs of break down. Within a few hours I was given a diagnosis and offered for the full repair by the next evening. The car is good as new. Also Frank offered shuttle to and from his automotive shop, recommending food and lodging along the way.

Feb 07, 2022

Frank was very professional and the price for my repairs was reasonable.

Feb 07, 2022

Good people here! Frank worked on my car under warranty on very short notice and seems to have done a great job. His wife is also very nice and dropped me off and picked me up when my car was ready. I am a tourist passing through town but if I lived in St. George I would gladly continue to go to them for all of my auto care needs. Thank you again for your help and kindness :)

Feb 07, 2022

I am a college student who put fixing my breaks off for a bit too long, and was able to find relief when Frank took my car in on very short notice and stayed late so that my car could be safe to drive. Wonderful service, very kind and treat their customers like family. Frank is very good at what he does and is honest with his customers and wants the best for them and their vehicles. Cynthia was helpful through the whole process and gave me a ride to and from the shop. They also made efforts to keep the cost of service as low as possible. I highly recommend, and will be returning here for future services needed.

Feb 07, 2022

I got all four new suspensions and as Frank was working on it he said he found another issue (a loose bolt in a dangerous spot) and he fixed it (2 hours labor and almost $80 for the parts) but said because he shook my hand and agreed on a price with me the day before so he won't charge me for the extra parts or labor. This man knows how to do business. And my car has never been as smooth as it is now.

Feb 07, 2022

I was road tripping out to LA and my compressor went out while I was on the highway in St. George, causing my air conditioning to go out. I called a bunch of places and no one could fit me in to get it fixed that day. Then we took it to desert automotive and met Frank. He checked everything out for me and said he could have it fixed within a few hours, even though they were super busy. He was so kind and helpful and even gave me and my dad a ride to fiesta fun to pass the time while it was getting fixed. 10/10 recommend this place, service was amazing and he was done fixing my car exactly when he said he would and even stayed late to finish up. Top notch place that goes above and beyond.

Feb 07, 2022

They are quick and do awesome work!!

Feb 07, 2021

I had a serpentine belt break on a Friday night and the dealers in town couldn’t get me in until Monday or Tuesday. Desert automotive had me at the shop at 10:00am, belt replaced and on my way quickly. My huge rv/van didn’t fit in the shop so they did the work outside. I’ve had other shops just reject me because my vehicle didn’t fit. 1/3 the price of the dealership, great service, and a local business. I will be using Desert automotive for all my needs when I’m in st. George. Honest, Local, with no shareholders. People helping people. Thanks Desert Automotive.

Feb 07, 2021

I strongly recommend Desert Automotive for anything you need. As I don't live in this area, there was a bit of apprehension "just picking someone" to work on my vehicle. I lucked out. They are professional, friendly, and gladly shared knowledge in order to allow me to make an informed decision. And very reasonably priced. I am very satisfied. :D

Feb 07, 2021

Muy buen servicio Estoy muy satisfecha con la reparación de mi carro 😃 se los recomiendo