Devonshire Automotive Services
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Review highlights
"Fair prices, fast service, very professional. This doesnt come lightly as I dont trust many shops, but this place seems to be a good one."
"They do an amazing job for a very small price."
"Main issue is they never called to give us a quote after diagnostics."
Overview
Categories
Auto repair shop
Directions
5858 E 71st St
Indianapolis, IN, 46220
Phone number
Call: (317) 841-3990Website
N/A
Hours
Sunday
Closed
Monday
7:00 AM - 6:00 PM
Tuesday
7:00 AM - 6:00 PM
Wednesday
7:00 AM - 6:00 PM
Thursday
7:00 AM - 6:00 PM
Friday
7:00 AM - 6:00 PM
Saturday
Closed
Reviews
Apr 07, 2024
Reasonable rates. Communicate well. Really good service! Highly recommend them.
Feb 07, 2024
Great mechanics, fair pricing and reliable! Great guys.
Feb 07, 2024
Tim is the best certified auto technician in the state of Indiana. Highly recommend him for any auto repair.
Jan 07, 2024
They are honest and reasonably priced!
Dec 07, 2023
Best shop on Northside of indy
Dec 07, 2023
Excellent maintenance on my vehicle They always do a great job.
Dec 07, 2023
Have been coming here for years. Friendly, honest.
Dec 07, 2023
In an emergency situation it worked out well. They did use a good replacement part. Main issue is they never called to give us a quote after diagnostics. They just did the work and claimed that's what they were told to do which is incorrect and not proper handling of the situation. But car is back and working great.
Dec 07, 2023
Initially, they gave good service, as a friend of mine had my vehicle towed to get engine and minor services done. Therefore, I continued oil change and sensor repairs with them. This is when their quality of service started to be in question. Little things like engine lights and reset of codes were omitted in services.
Dec 07, 2023
The worst company ever. They dont answer their phone.
Dec 07, 2023
Tim, Bud, and the other mechanics ALWAYS treat me with professionalism, courtesy, friendliness, and timeliness on getting work done on my vehicle. They have gone above and beyond many times. I trust them 100% and would HIGHLY recommend!
Dec 07, 2023
Took our truck here to be looked at because the brakes were not working. It ended up being there 12 days before they even looked at it. They said it needed a new brake line, rotors,pads,bolts plus labor and quoted over 2000.00 dollars for repair. We paid 50 bucks for the diagnostic and Decided to take somewhere else. Felt we were being had. The rotors and pads were recently changed and when we asked if they could just change brake line they said it all had to be changed.
Dec 07, 2022
If I could give a zero stars I would, years of business and thousands of dollars spent. They damaged the hood of my car and of course won’t take responsibility for it. Thanks Tim
Dec 07, 2022
If all you need is an oil change, then you might be happy. I live across the street and have been coming since 2011 with family vehicles for every repair and oil change, and they don't even treat me like they've ever even seen me before. That I could live with, but the last two jobs didn't last long (headlight, taillights out) and had to be redone within a few months. Then when I asked on the phone about two jobs, I was told they can "look into it" but when I get there to pick up the vehicle, they hadn't even looked into it and told me "we don't do that, take it to a dealer ".
Dec 07, 2022
If you would like to be lied to have parts put on your vehicle that it does not need or straight up stolen from please speak with Tim the service manager if the owner of this company would like to talk to me please reach out this shop needs some serious serious help I am a 32 year ASE certified master technician and to have my father and mother in law treated like this is disgusting I am not looking for a job but people should not be treated like this ever
Dec 07, 2022
My husband and I spent over $10,000 on having three of our vehicles fixed here. One of our vehicles needed 4 new tires and an alignment. The alignment wasn’t right so we returned the car for further repair. We received the car back with two really bad worn out old tires on the front where our new tires were. I feel we were scammed. I do not trust them anymore.
Dec 07, 2022
Very disappointed with our experience here. We had been coming here for years, but have recently had several bad experiences, the last being when they worked on our transmission and we paid them $1,000+. It began leaking transmission fluid not too long after and we took the car to another shop and found out it wasn't done correctly, which is costing us $900 more to get fixed. After trying to call Devonshire to talk to them, they denied they did anything wrong. Will not be going back here again.
Dec 07, 2022
Went in due to a noise coming from my front wheels. They told me it was a bad wheel bearing and quoted me $500. When I went in to pay for my car I was charged $850 and the next week the noise was back. Didn’t really feel like they cared that the quote was so wrong or that my car was still not right.
Dec 07, 2022
Tried calling to have a part installed in stead I was miss treated and was really disrespectful and hung up on me this place don't have manners at all
Dec 07, 2021
Best local repair shop
Dec 07, 2021
Not cheap but never had a problem with their work.
Dec 07, 2021
Fair prices, fast service, very professional. This doesnt come lightly as I dont trust many shops, but this place seems to be a good one.
Dec 07, 2021
Great experience with auto oil change.
Dec 07, 2021
Great service, fair prices.
Dec 07, 2021
They got me in late in the day when I called and said my car was having trouble and helped to figure out what was wrong with my car and kept it to look at it better the next day
Dec 07, 2020
Communication is horrible and they do not warranty their repairs.
Dec 07, 2020
Great service and even better people
Dec 07, 2020
I have been taking vehicles to Tom's Devonshire for over 10 years. I have appreciated their pricing and work. However, over the last couple of years, ALL of my repairs for vehicles (three different vehicles) have ended up costing notably more than originally quoted. To top it off, the new a/c compressor installed a year and a half ago no longer works. The most recent repair started at $600 and ended up at $1200. When I mentioned to Tim that I didn't appreciate not being given a consultation prior to the added expense, he replied that he could take the part out and that I did not have to pay for it; even though my vehicle would not run right. I believe that either, Tim is not very good at his job, or dishonest, or both. I do not believe I will be going back. I'll take my chances elsewhere.
Dec 07, 2020
Very timely. Not too pricey.