DeVoss Auto Service LLC - Auto Service, Auto Repair Shop in Richmond, VA

Nov 07, 2024

DO NOT GO HERE!! OMG!! WORST EXPERIENCE EVER!! RUDE, OVERPRICED, NO CUSTOMER SERVICE, WORK NOT PERFORMED AS QUOTED!!!!

Nov 07, 2024

I can’t say enough good things about DeVoss! The team is phenomenal. I highly recommend them to anyone looking for honest, high-quality service!

Nov 07, 2024

I can’t say enough wonderful things about Jerry and Devoss Auto!! Our whole family goes here for repairs and maintenance.They are extremely competent, fair and the customer service is top notch!

Sep 07, 2024

I have exclusively gone to DeVoss since moving to Richmond. It’s been amazing have a family shop nearby that does great work at a great price, plain and simple. One of my biggest tells for an auto repair shop is being able to have a real conversation about anything that needs to be done now versus later or things to watch for later, rather than being pushed to perform everything upfront. I can’t even imagine going to another shop!

Aug 07, 2024

I’ve had my car serviced here twice. Good service and very decent pricing!

Jun 07, 2024

I’ve been coming to Devoss for years and recommend them to everyone! They’re so trustworthy. Recently they let me know I needed a new windshield before my next inspection, helped me find a trusted place, and prepared me for what my car will need in the future. 10/10

Jun 07, 2024

You’ll be in and out in no time!

May 07, 2024

I met Dave randomly and could tell that he was so knowledgeable on auto repairs. He said he worked at DeVoss, I called the next day to set up an appointment. I needed my cars air conditioning repair. They were able to squeeze me in the next day. Professional, knowledgeable, fair pricing. I couldn’t recommended them higher. Absolute professionals and they will be used for my commercial fleet. They earned a lifelong customer. AC blows ice cold now!

May 07, 2024

My family has been bringing our cars here for years. Always dependable Always fast Always kind

Apr 07, 2024

I recently visited this auto mechanic with concerns about a strange noise coming from my car's rear wheel, suspecting a brake issue. To my relief, they confirmed the brakes were in good condition and were unable to replicate the noise. While I still occasionally hear it, their inability to find anything amiss reassures me. Being new to the area, I've been on the lookout for a trustworthy mechanic. It's refreshing to encounter a service that didn't exploit my concerns by fabricating problems. Additionally, they conducted the Virginia inspection, requiring only a signal light and windshield wiper replacement. They also detected a minor leak in the thermostat housing, offering a very reasonable repair quote. Impressively, they took the time to show me the problem directly in the shop, which I greatly appreciated. Both the technicians and the front desk staff were friendly and professional. Overall, my experience was highly satisfactory, and it's comforting to know there's a reliable and honest mechanic nearby.

Apr 07, 2024

I've been going to them for 2 years now and they are simply the best. Highly recommend 👌

Mar 07, 2024

Honest and solid service. Make an appointment first!

Mar 07, 2024

Not a review guy, mechanics are the hardest thing to get right in the world… I trust DeVoss w my life (car). Very good place highly recommend.

Feb 07, 2024

They were fast and polite. I only waited 20 minutes to get headlight replaced.

Dec 07, 2023

I always come to get everything done here! They are trust worthy and price friendly. Ask for Nick!

Dec 07, 2023

I called them in the morning for a last minute inspection and they were able to take me in at 12 p.m. Came in at 12:02 and was out by 12:25. They did my inspection and fixed every issue at had in that time span( needs a brake light, windshield wipers, and a bulb ). Great customer service and the workers were very friendly. A little pricier than what I’m used to but I’m a little on the cheap side. Highly recommend !

Dec 07, 2023

I usually don't post reviews....We have been coming here for over 15 years. They have always been super honest, friendly and professional. Jerry Devoss doesn't mind taking the time to explain what's going on and is able to give some options depending on the situation. I trust their work and never feel like I'm being talked down to or taken advantage of. This is really nice family owned business.

Dec 07, 2023

My check engine light was on so I went to them to get it checked out. They couldn’t see anything wrong with my car (when there WAS something wrong) and then proceeded to charge me $97 dollars for investigating it and doing absolutely nothing to fix it. The next day my battery died and the check engine light came back because they never actually fixed the problem only just manually got rid of the light. When I called them about it, the owner was extremely rude and defensive about it!!! I ended up taking my car to a different auto shop for a battery replacement and they immediately figured out the check engine light issue and fixed the simple root cause of it for me WITH NO CHARGE. I do not recommend this place at all especially because they’re rude when you’re unhappy with their service.

Dec 07, 2023

Profession service at a reasonable price.

Dec 07, 2023

This is an honest mechanic which is rare these days. They also have 10% off for VCU students.

Dec 07, 2022

Great communication fast and friendly!

Dec 07, 2022

Had my state inspection done in 20 minutes! Very friendly and helpful staff

Dec 07, 2022

I took my daughter's car to DeVoss Auto to have the brake pads replaced. She had her oil changed at a local Jiffy Lube last month and was told that all four of her brake pads needed replaced and that it was urgent they be replaced soon. I went into this family-owned garage this morning fully expecting to pay for a complete brake pad replacement imagine my surprise when Mr. DeVoss told me that my daughter's brakes were fine. He said her brakes would pass a state inspection and they should be good for at least another year.! Talk about honest! So thrilled to have found this garage in Richmond, Virginia. It gives me such peace of mind knowing that she can take her car to have it serviced and not be cheated.! What a treasure to find in today's day and age.

Dec 07, 2022

I've used DeVoss several times over the past few years and they've always been friendly, honest, and on time. I feel fortunate that we have them in the neighborhood.

Dec 07, 2022

Quick, reliable service every time. Super friendly and will not take advantage of you.

Dec 07, 2022

Top notch business! I had a sudden trip to take and my tire pressure light came on. At a time where most auto shops are booked and have a lack of help, they saw me on the spot and assured me I was safe to travel. Strong customer service the moment you enter the shop. Excellent!

Dec 07, 2022

Went in to get a last-minute state inspection. There was some miscommunication about the drop off time, but they were professional, courteous, and still managed to take care of my car today. Even though I no longer live close enough to choose DeVoss on a regular basis for my car needs, it's great to know that they still maintain the same exceptional level of service as always. Thank you!

Dec 07, 2022

God Bless them! I called in the morning because my brake light alert came on during my roadtrip. Jerry(?) told me to arrive at 2pm. When my husband and I got there Nick drove my car in and tested my lights. OF COURSE THEY WERE FINE! But no worries, Nick examined the brake lights and replaced the troublesome one. Quick! Friendly! Inexpensive!