Dingman's Collision Center
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Review highlights
"… make whatever damage or mechanical issue disappear. Which is probably why they are ALWAYS busy. Not the quickest place but they do a very thorough and exceptional job."
"They always offer great service and are fair In price"
"Overall prices are fair but the place lacks customer service."
Overview
Categories
Auto body shop, Auto dent removal service, Car detailing service
Directions
3402 N 120th St
Omaha, NE, 68164
Phone number
Call: (402) 502-5511Website
View websiteHours
Sunday
Closed
Monday
7:30 AM - 5:00 PM
Tuesday
7:30 AM - 5:00 PM
Wednesday
7:30 AM - 5:00 PM
Thursday
7:30 AM - 5:00 PM
Friday
7:30 AM - 5:00 PM
Saturday
Closed
Description
Visit the collision repair northwest Omaha team at Dingman’s Collision Center at our location on 3402 N. 120th St. Dingman’s Collision Center Northwest Omaha is conveniently located right off of highway 64/Maple Rd. We can help you after an unfortunate accident with our award-winning auto body repair, service, and refinish. Our Omaha body shop has been helping vehicle owners get their car back to its pre-accident condition and appearance through high-quality auto body repairs, refinish, and attention to detail that helps restore the value of your car, truck, SUV, or minivan.
Reviews
Nov 30, 2024
Outstanding job guys!! Great communication, prompt and amazing work. I would recommend any day. Left side bumper was scratched by another driver backing into my truck, dingmans made it like it never happened.
Nov 23, 2024
Excellent customer service, timely and thorough care provided by Dingman’s. We got an estimate within a week of our initial call (part of the delay was our schedule). The work was completed a few days later. When we picked up our vehicle, the bill was less than estimated as they had anticipated replacing a part, but found it wasn’t necessary. I never have that experience. 👍🏻👍🏻👍🏻. Thumbs up to Dingmans!
Nov 07, 2024
I can't say enough good things about Dingman's on 120th Street. Originally, I went in there with the full intention of getting an estimate for hail damage on my truck. Then I met Dan. Essentially, he talked me out of getting the estimate and advised me to just move forward with scheduling a time to get it fixed. He even introduced me to the guy that does the hail damage repair and walked me through their process. Fortunately enough, Dan mentioned that there was a cancellation on the same day that I took my vehicle in. He went above and beyond to ensure they could get my vehicle in and worked on that same exact day. Even more, he assisted me in working with State Farm as well as calling Enterprise Rental to get me a rental car, all before 10am. My vehicle was finished and back to looking brand new by the end of the next day. Can't say enough about Dan's assistance and his goal to make my experience top notch. Fingers crossed I don't have to go back for hail reasons, but if I ever do, I am going to Dan and Dingman's Collison Center on 120th.
Nov 07, 2024
Our 2023 Honda Odyssey was recently damaged from a large limb falling on the hood and damaging the front bumper. Dan took care of us at the 120th and Maple shop from start to finish. He provided us with professional service and timely updates that gave us realistic expectations regarding repair time as parts had to be ordered and painted along the way. Everything looks and operates at OEM spec again and we are very pleased with our overall experience. They even have an established relationship with local rental options so you can pick up and drop off all at the shop without the need for an extra ride. If we need auto body work again we will definitely be coming back and recommend them to any family and friends. Top notch business.
Nov 07, 2024
Went in for an estimate and the lack of customer service from Dan one of the repair managers was quite disappointing. Super unwelcoming and never explained to me how the repair process would work. He maybe said 4-5 sentences to me. Overall prices are fair but the place lacks customer service.
Oct 07, 2024
I had a great customer service experience here. I had to bring my vehicle in to get it repaired and Seth went above and beyond with amazing customer experience! He recommended me a great resource to get my vehicle serviced after repairs had been done. And also went above and beyond by making sure they worked on some small cosmetic things they noticed. They were able to fix my vehicle and some and I was very Satisfied with the results they did an outstanding job!! Definitely reccomend
Oct 07, 2024
I recently had an excellent experience! The repairs were completed in a timely manner, and the quality of the work was outstanding. The staff was super friendly and I highly recommend for anyone in need of reliable and trustworthy automotive service!
Oct 07, 2024
Thank you Dustin for putting your special touch on my GMC…friendly, efficient and on my way in 5 minutes! I greatly appreciate your assistance.
Sep 07, 2024
Great people, great repairs, great service!
Sep 07, 2024
I visited the Maple location earlier to inquire about scheduling a time to have an estimate done on damage from the storm. As soon as I walked in to the estimate office, one of the individuals greeted me nice enough but then immediately began asking me about insurance documents and really seemed to be focused on the insurance pay out. I notified him that our insurance company had deemed the car a loss and that we would be paying out of pocket to have it fixed. The individual then asked me about the title and after being told it was going to be salvaged told me they do not work on salvage vehicles.... I thought it did not make sense for a collision repair center to inquire about a title and could not find any policy on their website stating they do not work with those vehicles. It's crazy to me that a company would refuse a paying customer to fix their vehicle and we will be happy to take our money elsewhere.
Sep 07, 2024
Always excellent! Very kind and professional! They've walked us through whatever we needed to know or do for collision repairs and even worked with people providing estimates to provide us with the best option afterward. Never high pressure. If it can be fixed, you get the total cost, as well as options for what's not included, such as my son had a broken antennae, so when he took his car in for an autobody fix, they offered to fix the antennae and other things for a cost, but didn't pressure him. They didn't charge us to keep our daughter's totaled car on their lot until it could be hauled away. In a world full of very untrusty worthy businesses, it's terrific to have one to trust and Dingman's is it. I use the one on 120th and Maple so this is the review for that location. Just FYI. We chose Dingmans for our daughter’s car. They come to mind first as we’ve had a great success with them before. They kept us updated on the progress on the car and the deadline that they set for when it would be finished, which they met. They worked with the insurance company to get it paid for after the deductible. And they made the car look like new again. A great company filled with great people!
Sep 07, 2024
Easy customer experience with great communication during repairs. We had some unrelated issues that caused problems with scheduling but they went above and beyond to get us any info and get the repair done as quick as possible.
Sep 07, 2024
Great Service made the experience so easy!
Sep 07, 2024
Great service! Prompt, quality work and personal service.
Sep 07, 2024
Great service!! They are very honest, fast and very knowledgeable. I am very happy with them and very satisfied.
Sep 07, 2024
Great service, will definitely recommend.
Sep 07, 2024
I dealt with Dirk and everything about the interaction was easy and straightforward. Instead of pushing me to get work done I didn't need he helped me realize what was best.
Sep 07, 2024
I did a lot of searching for a place to take my car after pretty much every panel got hit with hail. I chose Dingman’s because of other reviews and they were close to my work. Everyone was very friendly and easy to work with. Big shoutout to Dan who helped me through the whole process. He took care of any communication and supplement requests with my insurance company. He also kept me contacted me to give regular updates (not too much) when things were taking a little longer than initially expected. Highly recommend Dingman’s.
Sep 07, 2024
I was extremely pleased with workmanship and excellent customer service that Dingman’s Collision Center. Side of car they fixed looks like a new car. Dan kept me updated on the process and progress. They even finished early. Great Job! Dingman’s. I would highly recommend you to anyone.
Aug 07, 2024
No one was answering the phone during business hours. When I stopped by in person, i was able to get an appointment in exactly one month, 30 days, to just take a look at my car. In addition, an intake guy didn't know the make and model of my car. Another customer had to spell it for him.
Jul 07, 2024
First guy I spoke to (I did not catch his name) regarding getting my car in for an estimate/repairs was very kind and helpful. I called in a second time to confirm my appointment after insurance sent over my information and spoke to Dan, who was quite rude and unhelpful in advising how and when would be best to get my vehicle over to their shop. I was trying to be courteous of their schedule, and I explained my situation throughly and was met with short responses. I decided to schedule my appointment with CarStar next door instead.
Jul 07, 2024
What a disappointment these guys wanted me to schedule an appointment for hail. Damage estimate 30 days out. Went to another body shop got my estimate within 30 minutes same day.
Jun 07, 2024
Dan was very helpful and provided a prompt and accurate estimate for my hail damaged vehicle. Thank you!
Jun 07, 2024
I was so grateful for the help and services I received at this location and how easy they made it. Even though my insurance was a nightmare, they were willing to make calls for me and help me through the whole process. Originally they said I could not get in until 5/6, however after reviewing my car and damages they said there were many safety concerns, so were able to start 5 weeks early. It did take 4 weeks for my car to be completed due to the damages, BUT they fixed everything like my accident never happened, cleaned the inside and out of my car, did my oil and filter changes for me, AND offered me a special deal on an additional piece I had been missing due to a different incident. The piece I had been missing was the final piece in making sure all my safety systems (lane change, backup camera, blind spot alert etc) were back up and running. They cared about making sure my vehicle left their shop better than it was before I even got in my accident, and I think that says a lot about the way they operate ! Everyone was kind and helpful, and I could not be happier with the services provided and the end result. I would highly recommend them to anyone, any day!
Jun 07, 2024
I worked with Dan at Dingman's Collision on 120th & Maple. He and his employees, went above and beyond, to replace all our parts on our Silverado. I was informed of all the steps and supplements that Dan had worked With Allstate Insurance. When I would come in to take some photos, or ask questions he was on top of his game. I would refer Dan and his employees with referrals. I was extremely satisfied with my service.
Mar 07, 2024
From the most friendly and honest receptionist, to the very helpful mechanic and auto body employees, they make whatever damage or mechanical issue disappear. Which is probably why they are ALWAYS busy. Not the quickest place but they do a very thorough and exceptional job.
Feb 07, 2024
They do amazing work. They gave me an update when there was an issue and still got the car done in a short amount of time. All the staff was super great.
Feb 07, 2024
Going to the body shop is not something I ever look forward to. In fact it is something I try to avoid. That said, unfortunately, I have dealt with Dingman's several times over the last 15 years. They make the process about as painless as possible and always take the time to talk to me and answer all my questions. But the real compliment belongs to guys in the shop and the quality of work that they do. I am a perfectionist. I am also a certified body and paint guy. Since I don't do much bodywork or paint work anymore, I trust everything to these guys and I have never been anything less than 100% satisfied with their work. In fact they have always exceeded my expectations. Always. There are not many businesses I can say that about. But I can about Dingmans.
Feb 07, 2024
I'm very pleased with Seth and all the guys at Dingmans. Seth had great follow-up, keeping me informed on the status and went above and beyond to make sure it was done in a timely manner. The work that was done is phenomenal. Will be sending anyone who needs work done here.
Dec 07, 2023
Every staff member I interacted with was super helpful and very kind.
Dec 07, 2023
Great people, service, and atmosphere!
Dec 07, 2023
Honestly and Quality service!!!
Dec 07, 2023
Steve was topnotch and very knowledgeable.
Dec 07, 2023
This place is amazing!!!! Our Jeep Cherokee looks brand new! Thank you Seth and all the amazing mechanics who took such good care of our baby and in record time!