Direct Auto Services - Tire Shop

Nov 23, 2024

Called several places for a wheel bearing replacement and was told it would take 4 days to get my car in. Called Direct Auto at 3pm and got it back 3 hours later with the replacement. It was also 30% cheaper than other shops had quoted. A great houston tire shop in the heights.

Oct 27, 2024

I pulled in here in the afternoon right before closing. The two gentleman working there said they would be able to fix my issue the next day. They were efficient, fair priced, and extremely kind when dealing with me as a customer. I live in the neighborhood and will be using them again in the future.

Aug 27, 2024

Great Service!!!

Mar 27, 2024

I used to refer everyone here, I even have another 5star review posted from my old acct, but things have changed or maybe I’d been getting ripped off the whole time, idk. I took my car in for brake pad replacement a month ago, picked it up and was charged (of course). They told me I might need the rotors done too if it keeps squeaking. It started squealing again in a couple weeks, so I brought it back for rotor replacement and figured I’d get my an oil change while it’s in. I paid $1300+ for this. That is INSANE. Even the dealership doesn’t charge this much. When I questioned the cost, I was not able to be presented with a cost break down and told to come back later for it - what good is that after I have to pay now? I was also told that the reason it cost so much is bc they upgraded the brake pads they use and they’re more expensive now… I told him that I just had my pads replaced a month ago at most so they shouldn’t have needed it - but no, he actually informed me that they never replaced my pads last time, they just adjusted them. WHAT?! I paid for a service last time I didn’t get, wasn’t made aware of, and am now paying an outrageous cost for work today. I won’t be back. I had a friend planning to take her car there tomorrow on my referral, I sent a msg to tell her not to and she’s looking into somewhere else. While I’m all for supporting local businesses; I can’t continue to do so when they are not being honest with me about what I’m paying for.

Feb 27, 2024

Abel pulled an enormous screw out of the rental car tire. He repaired it in 10 minutes. So glad I found him.

Dec 27, 2023

He prices everything very reasonably, quick with his work and does a fantastic job. It's really nice to have a place so close that I can trust.

Dec 27, 2023

Super fast and reasonably priced. Fixed flat in and out 15 minutes. Super nice staff. They are expanding to other service work.

Nov 27, 2023

Alex was not helpful. I went in to replace my brake pads, and he suggested I also replace my power steering pump. The brakes were replaced just fine, but the power steering was functioning perfectly fine until he replaced the power steering pump. They make suggestions that do not need to be fixed just to make money. When I tell them I'm having issues, Alex doesn't call or text me back. At least fix your error, but that's too much to ask for. I do NOT recommend this shop.

Nov 27, 2023

Excelent service!! He was great getting our tires fixed Will definetly recommend this place in the area of the hights.

Nov 27, 2023

Good service

Nov 27, 2023

I was tremendously satisfied with their work and would definitely use them again for tire issues. I had a very large nail in one tire, and they checked it out, fixed it, and had me on my way in 20 minutes. I was very impressed!

Nov 27, 2023

Reasonable pricing and friendly staff thanks guys

Nov 27, 2023

Super quick, affordable, and kind service. Will go to again if I need to fix a flat or get a new tire

Nov 27, 2023

The best and affordable tire shop around,the owner is hands on,honest and very nice!!!

Nov 27, 2023

They can patch a hole in a tire in 10 mins in and out! Great service.

Nov 27, 2023

Visited this tire spot for air in my tire very nice and the guy who helped me was kool I'll be back to buy tires

Nov 27, 2023

Fast and friendly service with an affordable price. My new place to get repairs etc.

Nov 27, 2022

Excellent service, good prices, nice environment

Nov 27, 2022

Good service 👍

Nov 27, 2022

Able and his help (Alex) are very kind and usually have a great turnaround time. I’ve had help with oil changes, struts etc. I know they help a lot of folks with tires. Nice to have them in the neighborhood. He also has a warranty on most labor and parts (ask for specifics)

Nov 27, 2022

I would never go anywhere else. This is the only garage in Houston that I trust and enjoy interacting with. They’ve always done great work on my vehicle and helped me find ways to save money when needed. It’s a small shop, and you can feel that these guys genuinely care for their customer’s needs and do a great job.

Nov 27, 2022

The gentleman listened and addressed my concerns. Very professional and excellent customer service!

Nov 27, 2022

Very professional, handled my car issues quickly and effectively

Nov 27, 2022

We live around the corner drove past after we realized there was a nail in our tire. They were closed but there and agreed to look at the tire. Got us patches up in no time! Great service, we really appreciate it!

Nov 27, 2021

Abel is a very down to earth guy he knows his stuff and can get anything done for you I just had new upper control arms installed on my Tacoma and his price was unbeatable. He has actually let me use his jack once so I can coat my suspension and frame with fluid film for free.

Nov 27, 2021

The owner is very nice. has great prices. Does quality work. Cracked a rim, he was able to find it when no one else did. I appreciate hard work like that. I will do all my tire related services with Direct Auto Services.. Thanks !

Nov 27, 2021

Took care of me right away

Nov 27, 2020

I had four Fuel Off-Road wheels in Matte Black color that had a bunch of rock-rash damage. They removed the damage and matched the matte-black color perfectly. They look as good as new. All of the other shops that I called said it was not possible to match the same color of paint. Abel was courteous and prompt. I highly recommend this shop.

Nov 27, 2020

Very very good service profesional

Nov 27, 2020

Great service! Great price! Fast!

Nov 27, 2020

I got a great price and super service from the owner. Purchased four new all-terrain tires for my International Scout that I just finished restoring. Super happy with how they look at almost half the price of all the other tires stores that I compared. Grateful!

Nov 27, 2020

Not a good place to get your rim fixed. He has had my wheel for a week now when he promised a 2 day turnaround. I saw my wheel on Friday after he told me to pick it up. When I arrived he told me it needed more time, because he put jb weld all around the rim which I never approved of. Great tire prices and a friendly guy, just needs to learn how to communicate better. Also the time on here says he opens at 8 when he doesn't open till 10. Again wasted my time going to the place only to find out hes closed till 10