Discount Tire

Nov 20, 2024

These guys are always so nice.

Nov 13, 2024

Air pressure check ✔️ in the rain.

Nov 13, 2024

Always super friendly and fast!

Nov 13, 2024

They advertise free air checks. The other day I waited for over an hour in line and finally gave up. I’m sitting here right now again today and it’s been already 20 minutes. They shouldn’t be able to advertise to people and then don’t perform advertise service in a timely manner. It’s deceptive advertising

Nov 06, 2024

I arrived 10 minutes early for my 10:00 appointment for a low tire pressure problem to find a line. The short version of my trip was inter acting with employes who while being experts on tires and related seem unable to mange time and commuicate issues to customers. Two hours later, I left with new tires that were in fact needed, spare tire checked for soundness, and a back deck in the car asque and colapseing with groceries later in the day. Good tire people with less than satisfing customer service over all.

Oct 27, 2024

I was in the middle of an unexpected road trip and got a flat tire. They offered to fix it and also pointed out that two of my tires were in the yellow and the other two were almost at yellow indicator. The employees did not use any pushy sales tactics but did emphasize safety. Initially I declined, but after contemplating I opted to purchase them. A big thank you to the employee who emphasized safety and traction. About 2 days later while I was traveling between cities a huge rain storm hit. I was so thankful to have them new tires on my car. I was able to make it home safe to my family. 4 new tires , decent price, & fast service with exceptional technicians/ service staff. I complimented them that day this was the quickest tire service I had experienced.

Oct 27, 2024

Seems like this location never wants to honor the road hazard warranty. I've had multiple issues with this location trying to find any reason to sell a new tire as opposed to honoring the warranty. Today I brought a tire in needing a repair for a simple nail puncture and the representative proceeded to point out some "irregular wear" on the tire and didn't want to proceed further without selling me a tire. This has happened multiple times at this location. Another instance was I brought in a tire to be replaced after the sidewall had blown out due to a pothole. Again a different representative proceeded to try and blame an alignment problem despite the tire damage clearly being caused by a pothole. Just seems like this location only cares about sales and not customer service. Despite being a long time customer, regretfully I'll be having to take my business elsewhere.

Sep 27, 2024

Every one at Discount Tire they were so helpful. I was Comfortable while I was waiting for my suv to be worked on. Thank you All.💖 👍

Sep 27, 2024

Great, quick, And reliable service every time. Can’t ask for more

Sep 27, 2024

I had the worst experience ever !! They are only here to make sales!! If you have a warranty forget it!!! Took 3 weeks to get my tire they never called me I called repeatedly to get a we will call you back when your tire gets here !!! I get here and put on back burner they take everybody but me!!! Now my rim is all scratched after waiting 3 weeks and still being polite this is the worst location las estancia

Sep 27, 2024

Made an appointment for 8:00 AM, was told they would be done at 8:30, 9:15 rolls around and they tell me 10:15 is new time meanwhile they are doing other walk in trailers with no appointments before mine, I’ll be taking my $1300 to pep boys, save your money go anywhere else.

Jul 27, 2024

Had a tired replaced there a few weeks ago and just found out (while doing the brakes) that they cross threaded a nut and broke a stud on the car. So they let the unexperienced work on your vehicle with impact tools.

Jul 27, 2024

I had a tire going flat with a nail in it. Called them to see how long to get in. They said an hour so I ask if I could book an appointment. The guy told me I had to go on line to do it. They used to have good service and I have purchased about 8 sets of tires from them. Now they have to lost customer service like many companies have done. Too bad I won’t go there ever again.

Jul 27, 2024

Today I visited Discount tire, as a walk in at the Rio Bravo/Coors location. I had amazing customer service from Steven and all the other team I was helped by. Every customer that came in they went above and beyond to help them. Awesome Guys! Great job.

Jun 27, 2024

What ever time they provide to you as an estimated time for your car service to be completed is a lie. It took them 5 hours to change a flat tire. When I arrived for my car at the time I was advised my car would be done I was advised that they are busy and they were trying and that it would be an additional 45 minutes. 5 hours to change ONE flat tire is ridiculous. The worst part is the customer service and attitude you get back from the associate when questioned. I want to give the South Valley location business but it’s hard to do so when you waste my time.

May 27, 2024

Friendly staff and great people!

May 27, 2024

Showed up twice today to get air pressure checked. Both times waiting about 10min. Both times at least 2 workers looked straight at me and kept moving. I was the only person in line the second time and they had one car in the shop. The other locations are better

Apr 27, 2024

Called two separate times asking if they deal a specific brand of wheels. Two employees said they'd return my calls but never have. Simple, I take my business elsewhere.

Apr 27, 2024

Got quotation 4 tires

Apr 27, 2024

Great people great service,quick service😇✝️✝️

Apr 27, 2024

Steven was such a big help! Best service I have recieved coming to a discount!!

Apr 27, 2024

Unbelievable customer service! I brought in an old 1978 Dodge rv that I have been restoring. Regardless of the countless hours I've put into the interior, the exterior is still kinda well.. Let's just say it isn't the sleek fancy rv's seen today.. Nonetheless, the staff at Discount Tire gave me the warmest welcome anyone could ask for! Not one, not two, but 3 technicians went out to the farthest end of the parking lot to give their analysis! It's been a long time since I've seen this type of service and assistance. Truly greatful and just had to give this review. So if you're driving a Rolls or an old- beater like me, you can bet the employees at Discount will get you rolling in the right direction. Thanks again Steve, Nate, and Scott for all of your help! -Reed Page of Albuquerque

Apr 27, 2024

Very satisfied with this location, every time i come they take care of me and it dosent break my pockets.

Apr 27, 2024

We are so impressed with this location and with the employee that helped us: Aaron. We came in with a last minute need and we got extremely fast service and he was so nice and helpful. We have been Discount customers for about 15 years and this location only made us love Discount even more.

Mar 27, 2024

First time I have driven on a "doughnut". Went to this location for the first time (been to two other locations before). Scott showed up after I got out of the car. Told'em I had a appointment. He checked my tread depth on my Tires, and went inside afterward to get the job started to see if the Tire could be fixed. Found out later on, Scott showed me the Tire puncture. Unfortunately, the Tire couldn't be fixed, and he suggested about obtaining a new tire. However, Scott also made mention of having another new Tire for the same axle. I told Scott, just have'em put a new set of four (4) Tires. Scott rang me up for the purchase, and later on I drove away on my "Mr. Feelgood's" (MICHELLIN's).

Mar 27, 2024

Very rude customer service, some employees like to judge people based off what vehicle they drive so they treat you differently.