Discount Tire

Nov 22, 2024

Muy malo si eres mujer no vayas a este lugar al parecer atienden a los hombres extremadamente bien y yo que tenia mas de media hora en linea no me ivan a atender pero yo no me deje le dije que yo habia llegado antes que el hombre yo estaba cansada por que acababa de salir de trabajar y tenia que ir a recojer a mis hijos de la escuela no me parecio justo que me trataran como si mi tiempo no importara si es muy dificil para ellos tal vez deverian dar numeros para ser atendidos correctamente y haci no tener preferencia de a quien quieren atender y si me atendio pero de muy mala gana la llanta de mi carro tenia un clavo y el dijo o no esto no s3 puede arreglar aqui 😡como no se va a poder penso que no tenia dinero para pagarle tal vez penso que tendria que pagar de su bolsa o que le pediria prestado dinero pero me senti sumamente ofendida por el trato que me dieron despues llego otro muchacho y fue muy amable pero tengo que escribir esto para que traten de tener respeto hacia las mujeres no creo que les gustaria que su mama tia hermana fuera tratada mal por ser mujer 😡

Nov 20, 2024

The staff is so nice, friendly and professional. They explain everything to you in detail about what you came in for. No cheating. The place is very clean. But it does need a bigger and better location. Parking is limited.

Nov 20, 2024

We stopped here to get a flat fixed. While waiting I watched the employees working their butts off. Once they got to working on my vehicle they kept me updated and let me know what the problem was with the tire. I highly recommend this shop for all of your tire needs!

Nov 13, 2024

Been going there for many years. Always such great service. Love the free checkups and air! Never feel like they try to sell me something if it's not really necessary. They stay busy - best to call first, but walk-ins are taken care of as quickly as possible. My go-to tire shop.

Nov 13, 2024

This Discount Tire store has a small footprint but very busy. People return simply because the service is top notch. I have been going there for decades and always see the manager out working and helping to get the job done . This is at all locations I have been to. They also promote from within so all are very well trained at the job. Keep up the great job Discount Tire !

Nov 06, 2024

Great customer service worked johnathan he stayed in communication with us and always kept his word great experience 👍🏽

Nov 06, 2024

Popped a tire, was only able to make it across the street with no damage to the rim. Went inside to ask about getting a tire; said I would have to either tow or try making it across the st. Asked if I could borrow a jack, remove the tire myself, purchase one, and then change it myself; told me no. Crazy how they want business but so easily brush you off if you need help.

Oct 27, 2024

I had an awesome experience at Discount Tires. Adrian assisted me with scheduling my service, and he was fantastic. I was so happy that my service could be taken care of at any Discount Tires location. This location was close to work, and they provided excellent service getting me back on the road in no time.

Oct 27, 2024

Jonathan was awesome! Helped me out when my tire pressure light came on. Great customer service!

Oct 27, 2024

Listen. This guy deserves a spot in the future Discount Tire Calendar. Him and my supervisor friend. I used my wait time wisely and just as they said, as soon as I got back I was being called to my rightful place getting my tire fixed. We have bad developer friends that leave nails all over our historic neighborhood. Which is what led me to Acy and his manager/supervisir. Thank y’all for being the neighborhood heroes we can call friend. ⚡️✊🏿

Oct 27, 2024

My check tire light came on all of a sudden, but Abraham and Jonathan were able to take care of me, add air to my tires, assured me the weather change was the culprit and encouraged me to return if I need anything!! Great experience!!

Oct 27, 2024

My family and I have been coming here for years never had any problems 👏👏

Oct 27, 2024

You know what I love? Making an appointment and having my appointment time recognized and valued. I was in and out in less than 30 minutes. They were highly recommended and I see why!

Sep 27, 2024

Absolutely horrible service! I went there to get air in my tires and sat there in the parking lot for more than an hour and half, and nobody came over to my car to assist me. Even got out of my car to see why nobody would help me, and all the employees just walked by me like I wasn't even there, so I left in disgust. Lousy service, where nobody cares or bothers to help you. Would not recommend this place to anyone!

Sep 27, 2024

Great customer service at this location!Guys are overworked but still have a great attitude. Management does everything they can to take care of customers. This location needs more bays and employees! Make an appointment before coming in, you won’t regret it.

Sep 27, 2024

Heat brought my air pressure down. Low air pressure, and I needed air in my tire. Discount Tires thank you.

Sep 27, 2024

I bought a set of tires from this store and one of the staff, Alfonso, was unprofessional and hostile. Details: I am a disabled veteran with a partial spinal cord injury. I drive a vehicle with disabled plates and I was walking on a crutch for this appointment. When my vehicle was complete, it was parked too close to another vehicle, making it difficult for me to get in and out of mine I wasn’t gonna worry about it, but when a employee came close, I asked him to please inform his coworkers that if it’s a disabled vehicle, they should be careful not to park close to another vehicle cause it makes it hard to get in and out Before he responded, I saw him look at my rearview mirror to see if I had a handicap placard Then he responded what? I repeat it myself and said could you please let your coworkers know and he said well I didn’t know you were disabled and I said there’s a disabled plate on the front of my vehicle. There’s a disabled plate on the back of my vehicle and I’m walking on crutches, he then laughed at me and ignored me. When I got upset, he tried to gaslight me IME this type of unprofessional behavior represents a problem that starts with mgmt. I regret spending $1300 at this location. I will not go back there.

Sep 27, 2024

I dropped my car off at 12:30 and they said maybe 2.5 hours then after calling 12+ times after 3 hours and getting no answer I went to go check at 4:45 and it was sitting there ready. Then it was parked on a grass curb right next to a busy road I had to stand halfway in the road to get into the car then back it off of a curb and try not to mess up another tire.. They remembered that I had been there earlier and was picking up when I walked in but couldn’t remember to call to tell me to pick up my car. If i hadn’t driven there to check they probably would’ve closed without calling me, and once I did drive I had to stand in a busy street and back my car off a curb just to leave. Oh and there’s plenty of parking not on a curb next to the road on grass!

Sep 27, 2024

I have been a customer with Discount a long time use them for all my cars over years. Love customer service and quickness of their service

Sep 27, 2024

Not honest whit customers, took my 2020 gmc sierra to get new tire sensor's installed I’ve bought and reprogrammed , they told me they do not work and tried to charge me 1000$ for some tire sensors of there brand , went to other tire shop and got charged 250$ to install and tire sensors worked perfectly fine.

Sep 27, 2024

They were able to help me.

Sep 27, 2024

This Discount Tire location is the worst I've ever visited. Appointments mean nothing. Had an 8am and arrived at 7:55am standing outside waiting. At 8am they rolled 3 cars into the bays that weren't mine and told me to wait. Absolutely terrible management group.

Sep 27, 2024

This place is amazing! Called to check if they had a certain tire in stock, they ordered them that day, arrived next day, called me to confirm they arrived and scheduled an appointment same day! So painless. I was in and out in under an hour! Other DT locations had me waiting hours. Highly recommend!

Aug 27, 2024

Customer service done right. I made an appointment for a free inspection & air-up after a low tire had me suspicious that I might have a nail or something. Discount opens at 8, my appointment was for 8:15, and I arrived at 8:03, thinking I'd be one of the first ones there and could move through more quickly. I ended up being at least #7 in line 😂 While a bit inconvenient for me to have to stand in line for 15 minutes before getting to talk with a rep, I was actually impressed on two fronts: 1. They clearly were at the shop early starting to get work done, and had begun helping customers early. 2. I observed the staff interact with several customers who were at varying levels of frustration with their personal tire issues, and the staff were always calm, courteous, supportive, and helpful, typically responding with a gentle and reassuring, "Let's take a look at what's going on and see what we can figure out." Once I got through the line, they honored my appointment, bumped my car up in the queue, and threw in a free tire rotation on top of my free inspection & air-up. They found a small nail that they removed and repaired for free as well, all with a kind & pleasant attitude. From what I could see, everyone was working hard and as quickly as possible to help get people back on the road as quickly as possible. This is reflective of all of my experiences at Discount: friendly service, the tire insurance is always worth it (at least for those of us driving on a lot of damaging roads) where I am regularly getting new tires essentially for $18. One time I had a tire blow on a road trip. I rolled into a Discount just 2 minutes before they were supposed to close, and without any attitude or eye-rolling at all (as I might have felt in their situation), they said, "You arrived just in time! As long as you pull-in before 5pm, we'll make sure to take care of you." And they did! I am consistently impressed by Discount Tire and highly recommend them to everyone!

Aug 27, 2024

Exelente servio 💯 Excellent service 💯

Jul 27, 2024

Always such a great place to go for any issue with your tire. Helpful and honest staff. Always a quick service with an appointment. Update: back 4 months later just for a tire rotation. It was pretty busy but they still are able to get you situated within moments. Thank you!!!!

Jul 27, 2024

Chris is a great salesperson and handled my order fantastically when it was delayed. Would recommend this place to anyone. Fast and efficient service.

Jul 27, 2024

Excellent and knowledgeable service by all the gentlemen in this store. They replaced my recently stolen tire this afternoon and this situation has been an absolute headache with all prior parties involved. After experiencing awful customer service by Triple A, towing companies, the apartment complex where the crime took place, the last step needed after moving forward from this ridiculous incident, has been flawless by the Discount Tire boys at Hampton. From empathy to my experience, to transparency, recommendations, timely execution, to just all around friendliness. Top tier service. Absolutely grateful. Thanks!

Jul 27, 2024

Great service. They didn't have the tires I needed, so they had them delivered the same day.

Jul 27, 2024

I made an appointment,it's always better if it's not an emergency,they will get you in and out as fast they can . I have to say customer service is always the best ! I don't like the small parking area,but I've put up with this for years.

Jul 27, 2024

It shouldn’t take over an hour to patch a tire, especially when you made an appointment.

Jul 27, 2024

Live in Fort Worth, came to Dallas for work. I ended up with a nail sideways in my tire. This location was the closest to me. The parking lot is extremely tiny along with the facility. After waiting for 1.5 hours they got to my truck. The nail was towards the far inside of the tire. I have warranty certificates on the tires and paid a pretty high price for them. 2 days later I’m back at the discount by my house in Fort Worth because I’ve lost 10 psi in 2 days. I was informed by the rep here that the hole was plugged with 2 plugs due to the size which in his words is a “no, no” needless to say I would not recommend this location. If someone has warranties we shouldn’t be Jerry rigging someone’s tire. It’s unsafe and unacceptable service.

Jul 27, 2024

These guys always do a great job. 👏

Jul 27, 2024

This discount tires is played out went to get a tire balance it came out worse then I took it in went to the one in irving there people are very professional they balance the tires.no more shaking when I drive .